Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent Ford Dealer I told the salesman that sold me my Nissan that I would always come back to him because he was fair, he was not pushy, he listened, he was honest and I told the salesman that sold me my Nissan that I would always come back to him because he was fair, he was not pushy, he listened, he was honest and he didn't treat us like we were strangers. I came back to Burudi “Rudi” Mwonyonyi a year later and not only did I get a new car, but we drove out of there with 2 new cars and came back a week later and my step daughter bought a car also. Are we rich? No...but we were treated like royalty by Rudi as well as everyone that we encountered at Camelback Ford. We won't go anywhere else. More
Awesome Experience!! I was in need of a new car after my car caught on fire and decided to look at the Ford Eco Sport. I did all of my research online and was even able t I was in need of a new car after my car caught on fire and decided to look at the Ford Eco Sport. I did all of my research online and was even able to text a sale representative before I arrived. They were very helpful over text. Once I arrived, Rudi was waiting for me and the Eco Sport I had looked at online was already pulled in the front and ready for a test drive. Rudi was very helpful and friendly. While I was waiting for all of the financial information, he was very friendly and conversational. I ended up buying the new Eco Sport because of the quality of the service at Camelback Ford. They were absolutely fantastic, especially Rudi. I would absolutely recommend this dealership to anyone! More
Best purchasing experience I’ve ever had Assistance without pressure. Helpful staff let me choose what I wanted, providing information, test drives and time to consider. A special shout out t Assistance without pressure. Helpful staff let me choose what I wanted, providing information, test drives and time to consider. A special shout out to Miguel, Eric and their sales manager Arnold. More
Feels like family!!!!! While at Camelback Ford, the staff was very friendly, and felt like family! They work hard to match you with a vehicle that will fit your budget and l While at Camelback Ford, the staff was very friendly, and felt like family! They work hard to match you with a vehicle that will fit your budget and lifestyle. Customer service seems to be a priority. Great job Rudi Mwonyonyi and team! More
EXCELLENT EXPERIENCE For the past few weeks ive seen videos on facebook of rudi helping people get into cars something told me he was my guy after coming into the dealersh For the past few weeks ive seen videos on facebook of rudi helping people get into cars something told me he was my guy after coming into the dealership i was very nervous and after 10mins of meeting rudi i felt comfortable and more relaxed he made sure i knew it was going to be ok and quick process and exactly what it was very easy quick process and i would recommend coming to camelback ford and make sure you ask for rudi he is the guy you need to see if you need a car or maybe you feel like nobody can help you due to financial reason or your credit isn't the greatest rudi is your guy awesome guy great personality cant put into words how grateful i am of this guy and helping me get into car More
Happy Escape owner Thank you Rudi Mwonyonyi for your excellent customer service. From coming to me for the test drive to being available at my convenience, ready and pr Thank you Rudi Mwonyonyi for your excellent customer service. From coming to me for the test drive to being available at my convenience, ready and prepared to wrap things up. Everything professionally preformed by very friendly team. More
Staff is very friendly Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles a Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles away from the dealership and drive to this service center because they can be trusted. More
Awesome Experience From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them f From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them for years and love them. Krista in Service and Mike Martino in sales are complete professionals and truly value the customer experience. More
Refused warranty work on vehicle purchased elsewhere Refused to repair a safety issue under warranty unless I agreed to pay ~$300 diagnostic fee, which they may or may not choose to waive in the future. Refused to repair a safety issue under warranty unless I agreed to pay ~$300 diagnostic fee, which they may or may not choose to waive in the future. There was also a major safety recall that they failed to mention or repair. They kept mentioning that I purchased it at another dealer (I recently moved). If someone from Ford is reading this, your dealership knowingly refused to repair a car with known safety issues and did not conduct a safety recall. Do not use Camelback Ford's service department, especially if you bought your vehicle somewhere else. More
Don't buy from Camelback Ford Lincoln I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one wi I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one will call back. I realized the minute you drive off the lot they don't care if you need anything more. I just need an answer to a couple questions but they don't care as long as the commission check comes in. More