Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Awesome Service Was not even expecting to walk out with a new car. And that's exactly what happened The Staff was amazing.I will recommend them to anyone. Was not even expecting to walk out with a new car. And that's exactly what happened The Staff was amazing.I will recommend them to anyone. More
GREAT EXPERIENCE Eric and Sabeur came highly recommended and actually got me out the door in a brand new 2018 Ford Fiesta. They explained everything to me step by step Eric and Sabeur came highly recommended and actually got me out the door in a brand new 2018 Ford Fiesta. They explained everything to me step by step and gave me information straight forward, I didn’t want to waste my time or theirs and I made that clear. I love that there wasn’t pressure or any uncomfortableness. More
Satisfied customer I bought a new 2018 Ford EcoSport on Sunday and worked with Rudi Mwonyonyi, who I highly recommend. I picked out several car choices online first, su I bought a new 2018 Ford EcoSport on Sunday and worked with Rudi Mwonyonyi, who I highly recommend. I picked out several car choices online first, submitted online paperwork indicating my interest in test driving the vehicles, and was set up for an appointment with Rudi shortly after. When I arrived, one of the vehicles was already set up in front for my test drive. Rudi didn't try to sell me on any other vehicles and listened to what I was looking for. I never felt he was putting pressure on me, and he seemed genuinely interested in helping me find a vehicle I would be happy with. The dealership (Tony) gave me a nice trade in for my older car, there three posted online discounts with an additional 'bonus' for submitting my interest form online (in my case, it was a little more money for my trade-in). I came in knowing the car features I wanted as well as financing terms and had my IPAD handy so I could refer to particulars posted about the vehicles online. There was some time spent working on the negotiations after I test drove three vehicles, but I expected this and believe we eventually came to a fair agreement. This is the second time I picked out my car online in advance of coming to a dealer, and I'm convinced this is the way to go. It gives both parties concrete expectations. Financing (Joe) spent a lot of time with me during the signing portion, ensuring I understood all of the documents and options for additional service offers (I decided to add GAP insurance and a lengthier warranty). It's been a while since I purchased a car, and I knew there would be some time between driving in my old vehicle and leaving with a new one, but I'd set aside enough time to do it right. All of the staff were polite and took the time to explain everything - including Rudi, who took me through the features of my new car when everything was finished. I would recommend this dealership (and Rudi) to my friends. More
Top Notch Service Eric was patient and very helpful. He wanted us find the right car, and was willing to help us, even if we weren't going to purchase from his dealersh Eric was patient and very helpful. He wanted us find the right car, and was willing to help us, even if we weren't going to purchase from his dealership. I would recommend him to my friends and family. More
Great customer service! Made a 3 hour drive not knowing what to expect from a dealer we had never dealt with. Genuine care was demonstrated from the start. Terry and Eric are Made a 3 hour drive not knowing what to expect from a dealer we had never dealt with. Genuine care was demonstrated from the start. Terry and Eric are real professionals. Not once did we feel pressured or cornered. Our thoughts and concerns were respected and addressed accordingly. Even went and checked out another dealer in the area but they couldn't even compete with Ford. Highly recommend it if you're truly looking to be taken care of and wanting to go home satisfied. More
Above and Beyond!!! Eric and Terry were great off the bat and really wanted to make sure we went home happy! We told them we were In between cars and looking around and E Eric and Terry were great off the bat and really wanted to make sure we went home happy! We told them we were In between cars and looking around and Eric was nothing but honest about his thoughts and they both respected that this was a big decision. They offered us a great deal before we looked at other vehicles in the area and they even let us take the car for the evening. Even though the deal they originally gave us was good we were ready to go home empty handed because it wasnt quite what we wanted. Terry and Eric looked at the numbers once more and worked out a deal that we couldn't refuse. They really wanted to make a sale but I could tell that it was more important we were going home happy! Their customer service was above and beyond! One of the best experiences with car shopping we ever had! Definitely worth the 3 hour drive to this Location!!! More
Overral it was a great experience at Camelback Ford Very helpful and friendly staff! I would definitely recommend the dealership as a whole to others. I had Dennis Hankerson as a salesman and could not Very helpful and friendly staff! I would definitely recommend the dealership as a whole to others. I had Dennis Hankerson as a salesman and could not fault him at all - was an absolute pleasure dealing with him. More
Best car buying experience i have ever had!! This was by far the best car buying experience I have ever been through! Eric, Terry, and sabeur made this very enjoyable and brought back the fun an This was by far the best car buying experience I have ever been through! Eric, Terry, and sabeur made this very enjoyable and brought back the fun and excitement in purchasing a new vehicle! On top of everything they were able to get the best price state wide! It says alot when you would rather travel up to 2 hours away to buy a new vehicle when there's a dealership less than 10 mins from my house! These guys are awesome and will not pressure you at all! So if your shopping for a new vehicle i highly recommend going here!! Ask for Eric he is the most knowledgeable salesman I've ever had. More
Very Satisfied with my Purchase Experience Just Purchased a 2018 F150. This was my first time at Camelback Ford. My salesman Greg and manager Tony made this a very smooth satisfying experience. Just Purchased a 2018 F150. This was my first time at Camelback Ford. My salesman Greg and manager Tony made this a very smooth satisfying experience. They really went above and beyond to find me the right truck. Turned out despite their large inventory the right truck for me was at another dealer. Instead of pushing me to buy from their inventory, they pulled some stings and brought my new truck to their dealership. Sabeur in finance was very professional and informative. I felt no pressure as he explained my finance and warranty options. I would recommend to all my friends and family shop at Camelback Ford. More
Always room for improvement The sales person and other employees were professional and likable. The fact that the sales people could not find a pre owned vehicle we originally as The sales person and other employees were professional and likable. The fact that the sales people could not find a pre owned vehicle we originally asked about that had been posted on website was a little worrisome. In the end, we ended up with a new vehicle and think it was probably a better choice. I did like that the vehicles were brought to the door and there was no waiting in the hot sun. More