Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A refreshing take on sales interaction. My experience buying a vehicle here was a breath of fresh air. Erik and Herb helped me throughout the process ensuring that I received the right vehic My experience buying a vehicle here was a breath of fresh air. Erik and Herb helped me throughout the process ensuring that I received the right vehicle. I highly recommend this dealership for purchases or service. More
Car Purchase I got a great deal on a pre-owned car, and was very well taken care of. They were friendly and answered all of my questions before I purchased. I got a great deal on a pre-owned car, and was very well taken care of. They were friendly and answered all of my questions before I purchased. More
Celebratory I loved my experience at this dealership. I have a brand new car and I love that I was not pressured into getting I didn't want. I would definitely re I loved my experience at this dealership. I have a brand new car and I love that I was not pressured into getting I didn't want. I would definitely recommend this dealership. More
Three Hour Wait after Scheduled Oil Change We made an appointment for noon a few weeks ago while in Phoenix. After making the appointment, we got two text messages confirming the appointment. We made an appointment for noon a few weeks ago while in Phoenix. After making the appointment, we got two text messages confirming the appointment. We arrived about a half hour early for the appointment and was told it would be at least three hours before the oil could be changed! The customer service representative told me that the appointment just puts me in line for an oil change. This is terrible. I get all my Ford service done at my local dealer who bends over backwards to provide excellent service. Avoid this dealership. You should be ashamed, Camel-crack Ford! More
First Car buying experience This dealership is awesome. Eric and Herb really took me under their wing with buying my first car and couldn’t be happier! Eric took the time to be t This dealership is awesome. Eric and Herb really took me under their wing with buying my first car and couldn’t be happier! Eric took the time to be through with me and explain everything to me since this was my first car buying experience! I felt very comfortable working with them and they made an unknown experience to me feel familiar! Would reccommend camelback ford to anyone. More
Comprehensive enjoyable truck buying From the moment I entered the dealership, I was greeted by a very professional and friendly sales team. Eric Steffes was my sales consultant. He was From the moment I entered the dealership, I was greeted by a very professional and friendly sales team. Eric Steffes was my sales consultant. He was quite knowledgeable and made sure I knew all the options available to me. I never felt like I was receiving a high pressure sales pitch but instead I felt Eric as well as the rest of the team really cared. It's nice to deal with people who obviously love their jobs. And a shout out to Eric for giving me a crash course in truck driving without the actual crash! More
Great experience! Let’s be real, we all know buying a car is a long stressful process. Camelback Ford and Lincoln made it an easy, non stressful experience! They hooked Let’s be real, we all know buying a car is a long stressful process. Camelback Ford and Lincoln made it an easy, non stressful experience! They hooked us up with great deals, and never felt like they were taking advantage of us. The General Manager Herb, introduced himself and made us feel important. My husband and i will be back for sure! More
Friendly and trustworthy Not only did this wonderful staff make me feel comfortable and stress free, they had my best interest in mind. Very kind people and great prices! The Not only did this wonderful staff make me feel comfortable and stress free, they had my best interest in mind. Very kind people and great prices! The entire process was quick and painless.... What more could you ask for? I’ll be sending all of my friends and family here More
New Ford F150 I was looking for a F150 with the Pro Assist Trailer Back Up System to use when towing my camper. I found one online and went to Camelback Ford. Eric I was looking for a F150 with the Pro Assist Trailer Back Up System to use when towing my camper. I found one online and went to Camelback Ford. Eric Steffes was very helpful with answering my questions. The GM and Eric allowed me to take the Ford home and hitch it up to my travel trailer to test out the Pro Assist. Being able to do this was helpful in making my decision very easy to purchase the F150. Highly recommend Camelback Ford and Eric Steffes. More
New Car Purchase Eric was wonderful! Spoke with him briefly on the phone about what I was looking for & he had everything ready when I walked into the dealership! Eric was wonderful! Spoke with him briefly on the phone about what I was looking for & he had everything ready when I walked into the dealership! More