Camelback Ford

Fantastic service before and after the sale I want to acknowledge both Eric Steffes and Herb Jernukian for helping me with new 2019 Ford Fusion Hybrid. Eric was prompt returning my on line inqu I want to acknowledge both Eric Steffes and Herb Jernukian for helping me with new 2019 Ford Fusion Hybrid. Eric was prompt returning my on line inquiry and Herb helped secure the lease rate to make the deal happen. They both spent time getting to know my vehicle needs, but to also build a relationship personally. Anyone can sell a car, But to do with class and such a high level of professionalism takes caring and knowledge. Herb and Eric operated at an extremely high level. I will definitely be back when my F150 lease is up and will look to pass along referrals any chance I get. More

Exceptional experience. I have purchased a lot of vehicles and have certain dealerships that I usually work with. This was the first time I had ever walked into Camelback For I have purchased a lot of vehicles and have certain dealerships that I usually work with. This was the first time I had ever walked into Camelback Ford and I was very impressed with how I was treated. It was actually as good as any experience I have had buying a car. Salif Doumbia and Rick Kenworthy were my sales representatives and we were able to complete the transaction in less than an hour!! I got the truck I wanted for a reasonable price, and a quick market price for my trade, with no unnecessary back and forth. They showed great respect for my time. Salif had excellent knowledge of the product and features on the Truck! More

Camelback Ford saves the day Needed a car and fast! Camelback Ford stepped up to get the car I needed at the perfect price. Tony, Edgar, and Sabeur were simply amazing. Very profe Needed a car and fast! Camelback Ford stepped up to get the car I needed at the perfect price. Tony, Edgar, and Sabeur were simply amazing. Very professional and thorough. This has been the best car buying experience ever! I will definitely buy again from Camelback Ford. More

Great buying experience Omar Perez and JJ did an amazing job of helping my Mother get into a preowned truck. They were friendly, fun, and best of all very respectful. They to Omar Perez and JJ did an amazing job of helping my Mother get into a preowned truck. They were friendly, fun, and best of all very respectful. They took all of her concern into consideration and got the deal done. Thank you!! Omar Perez is a great Sales Consultant! Be sure to ask for him if you are in the market for a new vehicle!! More

Best Dealership Experience Yet! My first time purchasing a new vehicle, on my own, was a breeze with Eric! I have spent time in several dealerships over the last four months and had My first time purchasing a new vehicle, on my own, was a breeze with Eric! I have spent time in several dealerships over the last four months and had not been treated with even a fraction of the respect, understanding, and genuineness that I was shown while visiting Camelback Ford. Eric, Herb, and Art all individually exceeded my expectations and I am grateful to have had them on my side during this experience. They went above and beyond to get me in my new 2018 Ford EcoSport and I couldn't be more thrilled. I would recommend Eric to anyone that is looking for a vehicle and I am thankful that he is the one to help me! More

Change to a different car Great service and amazing people. They all try to make you feel welcomed, they very funny, offer snacks. They really try to make your time there pleas Great service and amazing people. They all try to make you feel welcomed, they very funny, offer snacks. They really try to make your time there pleasant, Jose Alvarado made everything super fast and easy for my Dad and Myself. Thank you to everyone More

Exemplary sqles staff I have purchased new/used Ford trucks at several Ford dealerships around the state of Arizona and one in Nevada over the past 40 years. As a result i I have purchased new/used Ford trucks at several Ford dealerships around the state of Arizona and one in Nevada over the past 40 years. As a result it is needless to say that I have experienced many varying degrees of customer service. That being said, I want to take this opportunity to applaud Camelback Ford for providing me what one could only describe as the highest quality customer service I have experienced yet while purchasing another truck. Most of the reason for my satisfaction with Camelback Ford should be credited to my sales person Eric Steffes. Eric consistently went the extra mile to help me find the truck I wanted (Even checking with another dealer). Eric patiently kept working to find what would work for me over a couple weeks never giving up. When Eric found the perfect truck for me on the back lot somewhere we ran in to some problems. Even then I was again impressed when Eric's manager Herb stepped up to the plate and helped resolve the issues. Once the perfect truck was decided on Eric again came through for me by helping me work though some personal financial challenges. Mike in finance was awesome too. I couldn't have been more pleased with my purchasing experience at Camelback Ford! Thank You guys! More

Great service, Happy Customer, Highly Recommend I had the opportunity to get a new Ford Explorer and in doing so worked with Eric and Herb at camelback ford. I wasn’t the easiest customer. I showed I had the opportunity to get a new Ford Explorer and in doing so worked with Eric and Herb at camelback ford. I wasn’t the easiest customer. I showed up without having done much research or planning, I knew I likely had unreal expectations but figured we will check out options. Planned to try and turn in a lease of my Infiniti and purchase a new Edge. But I wanted to do nothing down and keep my payment same. Eric, Herb and team warned me it may be tough, showed me car options and the math. We went through many iterations of new purchase vs pre owned vs lease across both edge and explorer. I debated a lot. I asked a ton of questions. Eric was amazing in not pressuring and just listening to my thinking and supportive. Herb, even as GM, spent time with me debating lease vs purchase and weighing our decision as it related to taste in cars vs payments. It was a long day for me in terms of indecision yet they were nothing but patient and supportive and accommodating. I walked away with the exact right vehicle and choice in large part to them allowing me and supporting me to make my decision in my own process and time. Definitely recommend this group. More

Both Eric & the dealership were AWESOME I was looking for months for a SUV & wasn't satisfied with anything I was finding on the market. I went to this dealership & was fortunate enuf to me I was looking for months for a SUV & wasn't satisfied with anything I was finding on the market. I went to this dealership & was fortunate enuf to meet Eric in New car sales. He actually LISTENED to all that I wanted, what I didn't like & made suggestions from there. No heavy sales tactics AT ALL which I appreciated. He was very knowledge, friendly, and foremost patient cuz I'm not easy to please! He & dealer finance spent HOURS trying to get me what I wanted at A GREAT PRICE & I still had to go home undecided. I had given up until a few days later, went right back to Eric because he had the patience & professionalism with me in the first place & I finally made up my mind. The sole reason this dealership & Eric specifically got my biz was no hard sales tactics - they TRULY just wanted to make sure I was satisfied & for a great deal. Now that I bought a new vehicle from them, I am! More