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Camelback Ford

Phoenix, AZ

4.4
1,116 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,116 reviews

February 24, 2019

Awesome Had a great experience at this dealership and with all that I had contact with. Very thorough. Took their time with you and answered any questions I h More

by Kathys 19view
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Crowe and Todd Beck. They get 5 stars from me. If I could give them 10, I would, Blake Lichty
Feb 25, 2019 -

Camelback Ford responded

WOW 10 STARS.... That's what we like to hear. It's great to hear from you and your comments. I will make sure that our team sees your review and how much you enjoyed your experience. Enjoy the rest of your day and come back soon. - Jill Chafitz -Director of Customer Relations

February 24, 2019

Trade in experience / Working with Anthony Anthony was excellent in every way from start to finish. He was kind, understanding, very attentive and SO patient, even when the sales manager abrupt More

by Megan Arey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (finance), Anthony DeMore
Feb 25, 2019 -

Camelback Ford responded

Megan Arey, I am pleased to hear that Anthony DeMore took it upon himself to make sure your work was finished to the highest standard and ensure you had a good experience with us. I will definitely look into sales manager and bring it to the attention something like this doesn't happen again in front of any of our customers. Thank you for sharing about your wonderful experience here. If we can be of any more service to you in the future, be sure to let us know. - Jill Chafitz -Director of Customer Relations. jchafitz@vtaig.com

February 23, 2019

Great experience here! I bought a used car in the used car department from Omar Montiel and I had an amazing experience. They worked with me a bunch to get the price I wante More

by Mattmylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Montiel
Feb 25, 2019 -

Camelback Ford responded

Welcome to our wonderful family here, it is a pleasure to have been able to help with your car buying purchase. If you need anything else, be sure to let Omar Montiel and our team know. We will look forward to assisting you in the future. -Jill Chafitz -Director of Customer Relations

February 22, 2019

Amazing experience. I had the most amazing, hassle free experience at Camleback Ford. Robert was on top of everything and provide the best customer service EVER!!!He knew More

by Paul-Ford Fusion 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabeur Abidi, Robert Ochoa
Feb 25, 2019 -

Camelback Ford responded

Thank you for your positive review, Paul! It's great to hear that Robert Ochoa and Sabeur Abidi have been able to provide an awesome purchase experience with us. If there's anything else that Robert or the team can do for you, please let us know! - Jill Chafitz -Director of Customer Relations

February 21, 2019

Amazing Experience I was going to have my Ford serviced and had gotten an email Eric showing me some 2018 Ford Edges. I emailed him back to let him know I was interested More

by AJones612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Peter Purcarelu, Arthur Berger
Feb 21, 2019 -

Camelback Ford responded

Thank you for the rave review on salesman Eric Steffers! We truly appreciate the opportunity to do business with you, and couldn't be happier to hear you love your new 2018 Ford. We look forward to working with you again in the future. Welcome to the Camelback Ford Family! Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 15, 2019

Car buying Purchased two vehicles we were happy with the customer service we received from Anthony and Eric. Blake explained everything regarding our financing. More

by Angel4parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Jernukian, Eric Steffes, Blake Lichty, Anthony DeMore
Feb 21, 2019 -

Camelback Ford responded

WOW ..Congrats on purchasing two vehicles , we must have earned your trust and hearing this is what we strive for each and every day and reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize the Camelback Ford team that assisted you during your purchase . We look forward to your next visit Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 14, 2019

Perfect Mykoal was really nice and respectful. Helped my wife and I with any questions we asked. He pointed us to the right car that we were looking for. More

by Itismebilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mykoal Deshazo
Feb 15, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

February 09, 2019

Huge mistake First the internet sales department is non existent. They don't honor truecar pricing through USSA. They then couldn't let us take the delivery of the More

by Upsetbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember, Herb Jernukian, Eric Steffes, Arthur Berger, Omar Lopez
Feb 21, 2019 -

Camelback Ford responded

I want to thank you for your feedback and letting us know about your negative experience. I would like to honor a full tank of gas for you. I know this doesn't fix what happened but at least we can bring some good faith back into our dealership. I will also honor a detail if you choose to accept my offer . Please reach out to me at anytime to discuss your experience Jill Chafitz Director of Customer Relations jchafitz@vtaig.com

February 09, 2019

Ford Explorer purchase This team of consultants were very knowledgeable & easy to work with. Great trustworthy team. The personality dynamics of this team was just perfect! More

by givonnijmadril@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Sabeur Abidi, Anthony DeMore
Feb 15, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

February 09, 2019

Awesome Helpful, awesome, great just a few words for my experience. I will come back when I want another vehicle hands down best experience. Thank you for eve More

by Anni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Sabeur Abidi, Anthony DeMore
Feb 15, 2019 -

Camelback Ford responded

At Camelback Ford Lincoln, our reputation is one of our top priorities. Your positive review is what we are always striving for!

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