Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Awesome Had a great experience at this dealership and with all that I had contact with. Very thorough. Took their time with you and answered any questions I h Had a great experience at this dealership and with all that I had contact with. Very thorough. Took their time with you and answered any questions I had. Troy Crowe,Todd Beck and Blake Lichty would get 10 stars if that was an option. More
Trade in experience / Working with Anthony Anthony was excellent in every way from start to finish. He was kind, understanding, very attentive and SO patient, even when the sales manager abrupt Anthony was excellent in every way from start to finish. He was kind, understanding, very attentive and SO patient, even when the sales manager abruptly interrupted him at one point, which we found incredibly rude and off putting, Anthony continued to handle himself with dignity and professionalism. We were so impressed by him already but that situation shouldn’t have happened and he couldn’t have handled it better in front of his customers. It wasn’t an easy process and he couldn’t have been nicer throughout its entirety. He genuinely helped put my mind at ease, more so than anyone else involved and I couldn’t be happier that I ended up with him as my salesman and would come back in a heartbeat to go through him again in the future for more vehicle purchases. More
Great experience here! I bought a used car in the used car department from Omar Montiel and I had an amazing experience. They worked with me a bunch to get the price I wante I bought a used car in the used car department from Omar Montiel and I had an amazing experience. They worked with me a bunch to get the price I wanted and I highly recommend this dealership. Please go see them! More
Amazing experience. I had the most amazing, hassle free experience at Camleback Ford. Robert was on top of everything and provide the best customer service EVER!!!He knew I had the most amazing, hassle free experience at Camleback Ford. Robert was on top of everything and provide the best customer service EVER!!!He knew exactly what I wanted and what I needed and got me exactly the Perfect Ford Fusion!!!Thanks Robert Ochoa!!! The finance department was quick and hassle free. They knew I was on a time crunch and Sabeur got me in and out in no time!!! Head on over and ask for Robert he'll take care of you. More
Amazing Experience I was going to have my Ford serviced and had gotten an email Eric showing me some 2018 Ford Edges. I emailed him back to let him know I was interested I was going to have my Ford serviced and had gotten an email Eric showing me some 2018 Ford Edges. I emailed him back to let him know I was interested in one of the vehicles. I made an appointment for later in the week but then decided to go early and check out the car. As soon as we parked at the dealership the customer service started! We were introduced to Eric. He took the time to explain the vehicle I was interested in. I only wanted to look at the car because I was very happy with my 2014 Edge, it just needed to be serviced. Eric arranged a test drive for us on the 2018. When we returned he had everything ready, even all the different payment options available. It was great. He arrange to have my other car picked up and even offered to check on having LED lights installed on my new Edge. Anything myself or my partner had a question on, he had an answer. It's been an amazing buying experience!! More
Car buying Purchased two vehicles we were happy with the customer service we received from Anthony and Eric. Blake explained everything regarding our financing. Purchased two vehicles we were happy with the customer service we received from Anthony and Eric. Blake explained everything regarding our financing. Herb was amazing to deal with as well. More
Perfect Mykoal was really nice and respectful. Helped my wife and I with any questions we asked. He pointed us to the right car that we were looking for. Mykoal was really nice and respectful. Helped my wife and I with any questions we asked. He pointed us to the right car that we were looking for. More
Huge mistake First the internet sales department is non existent. They don't honor truecar pricing through USSA. They then couldn't let us take the delivery of the First the internet sales department is non existent. They don't honor truecar pricing through USSA. They then couldn't let us take the delivery of the car we bought because it didn't pass the inspection when they prepared it for delivery. The kicker was over 16 hours of being at the dealership we were forced to buy a different color and pay more. We got it dirty with 1 key and a half tank of gas. Don't buy here.since we had the GM fix the dealership mistake. We didn't recover our tank of gas but we walked away. More
Ford Explorer purchase This team of consultants were very knowledgeable & easy to work with. Great trustworthy team. The personality dynamics of this team was just perfect! This team of consultants were very knowledgeable & easy to work with. Great trustworthy team. The personality dynamics of this team was just perfect! I did not feel pressured into the purchase. I was even given helpful tips and insight on vehicle comparison. More
Awesome Helpful, awesome, great just a few words for my experience. I will come back when I want another vehicle hands down best experience. Thank you for eve Helpful, awesome, great just a few words for my experience. I will come back when I want another vehicle hands down best experience. Thank you for everything. More