Camelback Ford

Terrible sales staff Shaun and Antwione are unable to answer what seems to be one of the most complex questions ever. “What is included in the addendum fee?” It’s tragedy Shaun and Antwione are unable to answer what seems to be one of the most complex questions ever. “What is included in the addendum fee?” It’s tragedy that I still cannot a clear answer on what the addendum/ accessories added are that equate to the added price.... Salesmen as such this are what gives car sales teams a black eye.... I recommend trying another dealership with a transparent sales team. More

Great Experience! Excellent customer service! Everything about the buying process was smooth and easy. Eric Steffes is very knowledgeable and made me feel Comfortable d Excellent customer service! Everything about the buying process was smooth and easy. Eric Steffes is very knowledgeable and made me feel Comfortable during the whole process. More

Great reps working love the energy Good customer service they helped me step by step on my first car purchase so they really help with what I needed...would recommend other people come Good customer service they helped me step by step on my first car purchase so they really help with what I needed...would recommend other people come here not because of the great deals but the great atmosphere they bring More

Great deal! Edgar helped out getting a great deal on a new truck! Definitely recommend for the car search. Great customer service and easy to work with Edgar helped out getting a great deal on a new truck! Definitely recommend for the car search. Great customer service and easy to work with More

Great experience! A very pleasant car buying experience. Eric Steffes was very knowledgeable and helpful. Would highly recommend! Finance process was smooth and easy A very pleasant car buying experience. Eric Steffes was very knowledgeable and helpful. Would highly recommend! Finance process was smooth and easy. We were thanked for our purchase. That really impressed me. Top level experience. Bought a BMW in May 2019. Staff today was better than BMW. Many thanks! More

The WORST at customer care! UPDATE received a call on this review from "Chris, the service manager" at Camelback Ford who basically bullied me asking if I left this review, stati UPDATE received a call on this review from "Chris, the service manager" at Camelback Ford who basically bullied me asking if I left this review, stating that he knows how this works and that he can leave reviews too. The level this has gone too is beyond unprofessional! I asked to speak to his manager and he stated that he didn't have one. MY EARLIER REVIEW! Took my Ford Explorer in for service on a Thursday night expecting to hear from them sometime on Friday. At 2pm my husband called them to get a status. Alan told my husband that he'd try to squeeze my car in. My husband questioned that because I had an appointment. My husband was told that there were customers who had appointments 3 days prior who were ahead of me. Sounds a little absurd but why make appointments if you can't get to a car for 3 days? So at 3:20pm we received a call that they won't be able to do anything about the car until MONDAY and suggested that I leave the car, Seriously. Not for parts but just that they couldn't get to it until MONDAY. I am so sorry I bought my car from this location. Don't waste your time here!!!! More

ford raptor purchase Very good experience would recommend green and tony did a fantastic job easy purchase from the beginning to the end Greg was very informed on all the Very good experience would recommend green and tony did a fantastic job easy purchase from the beginning to the end Greg was very informed on all the opinions and help me get all set up the all the options available mush appreciated!! Tony is a straight forward guy who keeps his word!! More

Did not feel pressured The salesman was very helpful in getting the right vehicle and also helped with not having perfect credit made me feel very welcomed and at ease The salesman was very helpful in getting the right vehicle and also helped with not having perfect credit made me feel very welcomed and at ease More

Rewarding Polite and welcoming. Fransico asked what I wanted and I told him what I needed and he met my needs. Gracias mucho para esta momento en ayuda mi. Polite and welcoming. Fransico asked what I wanted and I told him what I needed and he met my needs. Gracias mucho para esta momento en ayuda mi. More

New Lincoln MKX Very friendly staff that helped my husband and me pick out a new car. They all were extremely knowledgeable. We will definitely be back for our next Very friendly staff that helped my husband and me pick out a new car. They all were extremely knowledgeable. We will definitely be back for our next car. Great service technicians too. More