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Camelback Ford

Phoenix, AZ

3.9
999 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,000 reviews

September 27, 2023

My Dad always bought new cars at Camelback Ford, way back to when it was under a prior ownership and name: Covey Ford Lincoln Mercury. I have kept up the family tradition, always buying new, and the dealers More

by Paul Barquinero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Purcarelu, Greg Imanirabaruta
Sep 27, 2023 -

Camelback Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon!

August 04, 2023

They consistently lie to make sales and then give you the runaround and silent treatment in helping you resolve issues. They want your money, not your good will. More

by tyler.schoep
Recommend Dealer
No
Employees Worked With
Sonny Frisenda
Aug 04, 2023 -

Camelback Ford responded

We're disappointed to hear you feel there's been miscommunication with our team. Please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 at your earliest convenience to discuss this further.

Aug 04, 2023 -

tyler.schoep responded

I reached out several times, went in-person, and was basically told I was stupid to think that camelback would honor their word. I don’t want to resolve the issue. I want everyone to know that you guys are crooks and they should take their business elsewhere. Your company is horrible.

July 24, 2023

Great sales man Thomas Knox. Appreciate the help in getting a Ford maverick 2023 ASAP More

by Donaldo794
Recommend Dealer
Yes
Employees Worked With
Thomas knox
Jul 26, 2023 -

Camelback Ford responded

Thank you for your positive feedback!

July 23, 2023

I called Camelback Ford service department to get a oil change on my 2021 Ford F150 after arriving from Indiana while I was there I asked Tom Knox about why I wasn’t getting good gas mileage pulling my tra More

by Jerry5711
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Knox
Jul 26, 2023 -

Camelback Ford responded

Thank you for your positive feedback!

July 20, 2023

I had an excellent experience buying a SUV at Camelback Ford thanks to Brandon Vilardo! He was super friendly, had great communication, and didn't make me feel pressured or rushed into buying a vehicle whi More

by Jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Vilardo
Jul 26, 2023 -

Camelback Ford responded

Thank you for your positive feedback!

July 18, 2023

Within the last 9 months my family has spent 75,000 on vehicles. I have been treated worse by the service and customer service staff, than any public entity I’ve ever been involved with. I will be sure t More

by M.quiseng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
July 14, 2023

Javonne was friendly and easy to work with. If he didn’t know the answer to my questions he made sure someone else did. More

by Grandmajenk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonne McClellan, Travis Woodard
Jul 14, 2023 -

Camelback Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 12, 2023

Purchased a used VW Passat (only 6K miles). Sale went quick, unfortunately, there was one key. Taylor said he would get me another key at a reduced price. I just needed to send him a text. More

by tomh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Legate, Alex Ochoa, Sheilah Keilman
Jul 13, 2023 -

Camelback Ford responded

Tom, we’re disappointed to hear you weren’t satisfied with your purchase and feel there’s been miscommunication with our team. Please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 at your earliest convenience to discuss this situation further.

July 10, 2023

Mitch was fantastic to work with. My 16-year-old son and I had been searching for several weeks for just the right vehicle for his first car. Mitch listened to us, connected with u More

by az-mark
Recommend Dealer
Yes
Employees Worked With
Mitch Heims
Jul 10, 2023 -

Camelback Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 05, 2023

Bien servisio muy amigable y comunicativo buen trabajo fransisco y muchas gracias por ayúdame a encontrar lo que yo queria 👍🏻 More

by Jn_pizarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 05, 2023 -

Camelback Ford responded

Agradecemos los comentarios sobre su experiencia con nosotros, ¡esperamos poder asistirle nuevamente pronto!

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