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Camelback Ford

Phoenix, AZ

4.4
1,115 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,115 reviews

May 20, 2019

Great Customer Service The staff was friendly and very helpful. They make the experience very smooth buying a new vehicle. My friend bought a vehicle on the same day and I More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Pernalete, Arthur Berger, Jill Chafitz, Matt Frankenfield, Jose Alvarado
May 22, 2019 -

Camelback Ford responded

Ray, Friendly, helpful and a smooth experience is what we strive for. Thank you for the 5 star recommendation and we hope you and your friend enjoy your new vehicles and have a blast cruising the AZ roads . Jill Chafitz Camelback Ford and Lincoln

May 20, 2019

Ford is the best place to get a car/customer service I recommend anyone who is looking for an excellent experience with a dealership choose Camelback Ford! Talk to Joshua as well. Amazing customer servic More

by CEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Miller
May 22, 2019 -

Camelback Ford responded

Wow.. Thank you for the recommendation and referring Josh Miller to anyone in the market for a vehicle. We are happy to see Josh delivered an excellent experience and amazing customer service. Please let us or Josh know if you need anything in the near future . Jill Chafitz Director of Customer Relations

May 19, 2019

Eric is great Eric was great and did a deal that we didn't think was possible AND it was done in record time! We would highly recommend him to our friends. More

by DanO
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
May 22, 2019 -

Camelback Ford responded

Dan, We think Eric is GREAT too. Thank you for taking the time leave a 5 review and recommending Eric Steffes and Camelback Ford .We look forward to seeing you for your servicing needs. Jill Chafitz Director of Customer Relations.

May 18, 2019

At the end they helped us leave as happy customers. Our sales guy Mike was great! He was very nice and not pushy like other salesmen. I told him exactly what we needed and our budget. Mike gets 5 stars More

by Kcgreer07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Berger, Corey Pace, Matthew Bell, Mykoal Deshazo
May 18, 2019 -

Camelback Ford responded

Thank you for your review and feedback. We pride ourselves with our customer service and seems we fell short on your visit. We train our employees extensively to delivery the best customer service so this allows us to see what needs to be addressed with our staff. I am happy to see Corey Pace listened to your concerns and helped to get you where you needed with your budget. Thank you for allowing Corey to make this right and buying your vehicle with Camelback Ford . Congratulations and please let me know if you need anything in the future. Jill Chafitz - Director of Customer Relations

May 18, 2019

Not your traditional sales experience I was contacted by Eric after a inquiry. From the time I arrived till the time I left Eric was patient and was amazing helping us find our new vehicle More

by lance82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
May 18, 2019 -

Camelback Ford responded

Thank your for your review on Salesman Eric Steffes. We strive to provide all of our guests with the best customer service and are happy to hear Eric delivered the car buying experience you deserve! Thank you for leaving such awesome feedback and referring Eric Steffes. Jill Chafitz Director of Customer Relations

May 18, 2019

Amazing service, amazing salesman, amazing finance. Highly recommend you go see Ryan and Sabeur. Class acts with family values. Helped my family more than they will ever know, and put up with our crazin More

by John Paquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baham, Sabeur Abidi, Salif Doumbia, Matt Frankenfield, Ryan Baham
May 22, 2019 -

Camelback Ford responded

John, Thank you for taking the time to leave a 5 star review. We are happy to see Ryan and Sabeur helped you and your family .We strive to make everyone feel like family and I am glad to see they left such an impression. Thank you for highly recommending Camelback Ford and the team that assisted you during your sale. Jill Chafitz Director of Customer Relations

May 17, 2019

Great service, Eric is awesome It wasn’t just the deal we got that made us happy, it was the above and beyond service and no pressure style of Eric that would make us recommend the More

by DTB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
May 18, 2019 -

Camelback Ford responded

Thank you for the awesome feedback and 5-star review! We are glad to hear that Eric Steffes were able to make your experience here at Camelback Ford a good one. We appreciate your recommendation and look forward to working with you in the future. Congratulations and enjoy your new car! Jill Chafitz- Director of Customer Relations

May 17, 2019

Great experience! From start to finish, Eric was great. He was super helpful answering all my questions, working with me via text and email the having everything ready More

by jpkearns99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Arthur Berger
May 18, 2019 -

Camelback Ford responded

We are very happy to hear that Eric Steffes provided you with such a superb experience ! That is something that we take pride in here at Camelback Ford . We appreciate you taking the time to leave us such awesome feedback! We hope you enjoy your new Raptor Thank you for the recommendation and we look forward to your service visit. Jill Chafitz- Director of Customer Relations

May 16, 2019

Alec is Great! Alec is awesome! Made the process as smooth as possible. He ensured he will be getting me into a car same day! Give him a raise! More

by martyb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Hafner
May 18, 2019 -

Camelback Ford responded

Thank you for the awesome 5-star review ! We are glad to hear that Salesman Alec Hafner was able to make your experience here at Camelback Ford a good one and getting you tin your vehicle the same day. We appreciate your recommendation and hope you enjoy your new car! Jill Chafitz- Director Of Customer Realtions

May 16, 2019

Found me the perfect truck! Eric Steffes made the truck buying experience personable and comfortable from the moment I walked in. With just a couple questions he found me the per More

by Joerob16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Mike Shaw
May 18, 2019 -

Camelback Ford responded

We are so happy to hear that Eric Steffes provided you with such excellent personable and comfortable car buying experience We are happy to hear you found the perfect truck and the whole experience was efficient and exciting. Thank you for the 5-star review and welcome to the Camelback Ford Family. Jill Chafitz- Director of Customer Relations

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