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Camelback Ford

Phoenix, AZ

4.4
1,115 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,115 reviews

May 27, 2019

Excellent Customer Service I had Collin Smith as my salesperson. Collin did an outstanding job, I would highly recommend him! Matt, sales manager, was great too. Customer s More

by Nwambulance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Frankenfield, Collin Smith
Jun 06, 2019 -

Camelback Ford responded

Thank you for coming to see us. We will be sure to let Collin Smith know that he did a great job and that his customer service was spot on. Should you need anything else, please let us know. Thank you for great recommendation - Jill Chafitz - Director of Customer Relations

May 26, 2019

A great experience Employees were great help with getting the truck i have always wanted i would like to do service again in the future. They were so patient and underst More

by Miguel1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ochoa, Jose Alvarado, Miguel Arreguin
May 27, 2019 -

Camelback Ford responded

Thank you Miguel,for coming to see us. We appreciate your support and your feedback is much appreciated. We are happy to know that you are satisfied with your experience and we were able to get you into the truck you've always wanted. We look forward to seeing you for your servicing needs. Jill Chafitz-Director of Customer Realtions

May 26, 2019

Video performance Received a follow up call from Eric discussed what I needed. Said he would send video and describe features. Video great not a money pitch but a produ More

by Pcarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Matt Frankenfield
May 27, 2019 -

Camelback Ford responded

Thank you for coming to see us and taking time out of your day to post a 5 star review. It was a pleasure having you at the dealership, and we will be sure to pass along your kind words to Eric Steffes. Should you need anything else in the future, please feel free to let us know. Jill Chafitz-Director of Customer Relations

May 25, 2019

The sales team was helpful and not overly aggressive Mykoal was very specific in finding out exactly what I wanted in a vehicle, and took the time to look at other locations until he found the exact truc More

by really?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mykoal Deshazo
May 27, 2019 -

Camelback Ford responded

Hello, thank you for stopping by to leave us a review. We are thrilled to see that you enjoyed your visit and Mykoal Dehazo and he was able to get you into the exact truck you wanted . Thank you for your recommendation and we hope to work with you again down the road. - Jill Chafitz-Director of Customer Relations.

May 23, 2019

Amazingly satisfied Earnhardt could use a lesson from these guys about what is really no bull.... these guys went out of their way to help us get into an amazing vehicle More

by Heatherbright18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Blake Lichty
May 27, 2019 -

Camelback Ford responded

Heather, Thank you for stopping by to see what we had to offer. It was a pleasure having you at the dealership and we are so happy to hear Eric Steffes was able to get you into an amazing vehicle at half the interest we were paying for our trade in. Thank you for your great recommendation! Stop by and see us if you need anything else down the road. Enjoy your new ride! - Jill Chafitz- Director of Customer Relations.

May 23, 2019

Excellent customer service Awesome deal. We got what we asked for and got what we wanted! Excellent customer service! We are happy we accepted the recommendations from family me More

by FordDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Arthur Berger
May 27, 2019 -

Camelback Ford responded

Thank you for coming to see us! We appreciate your five-star review. Congratulations on your Ford and I am thrilled to read that Eric Steffes got you an awesome deal and exactly what you asked for . Thank you for your kind recommendation. If you need anything moving forward, be sure to let us know. - Jill Chafitz-Director of Customer Relations

May 22, 2019

Customer service at its best I am living California. Initially i was skeptical about buying vehicle remotely as communications with previous remote dealer always seem a bit off un More

by kirktao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes
May 27, 2019 -

Camelback Ford responded

Thank you for the Awesome review. Thank you for putting your trust into Camelback Ford and Eric Steffes . It is our goal to provide our customers with the best price possible and the best car buying experience.We appreciate your wonderful compliments. It was a pleasure assisting you in your search for a new Truck. Please be sure to reach out to us if there is anything else you may need in the future. Have a great day and enjoy your new ride! - Jill Chafitz-Director of Customer Relations

May 21, 2019

I didn't expect to leave with a car This was my last hope and I wasn't getting nowhere on getting newer car until I came to Camelback Ford Lincoln. MyKoal was really helpful and respectf More

by JuJuB09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mykoal Deshazo
May 22, 2019 -

Camelback Ford responded

Thank you for the 5 star review. Glad we could restore your hope and happy to hear Mykoal was able to get you in a new car and drive it off the lot that night. We love hearing feedback like this and we want to shoot you a Congratulations and thank you for choosing Camelback Ford. Jill Chafitz Director of Customer Relations

May 21, 2019

A Blessing in disguise. I was hoping on a particular car but was given something more qualified for and newer. I was blessed in even having more than fairness with a down pay More

by Carmen11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabeur Abidi, Mykoal Deshazo
May 22, 2019 -

Camelback Ford responded

We thank you for taking the time to leave a 5 star review and recommending Camelback Ford . I am happy to hear Mykoal and Sabeur were able to get you a new vehicle and a fair payment. Kindness and hospitality is something we strive for , so I am happy to hear the team brought just that . Please reach out to us if you need anything now or in the near future. Jill Chafitz Director of Customer Relations

May 20, 2019

Excellent Customer Service Very good experience from the initial phone call to the purchase. These guys are amazing. Their attitude, honesty and customer care was nothing short More

by Jag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabeur Abidi, Rick Kenworthy, Mykoal Deshazo, Jill Chafitz
May 22, 2019 -

Camelback Ford responded

We are so happy to see we left such a great impression. Honesty and attitude is detrimental in customer service and I am happy to see the team delivered just that. Thank you for the 5 star review and recommendation. We look forward to seeing you in the future. Jill Chafitz Director of Customer Relations

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