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Camelback Ford

Phoenix, AZ

4.5
1,215 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,215 reviews

December 22, 2019

A+ Customer service Never really give out reviews, but let me tell you. Awesome customer service @ this place!! Edgar was very friendly, informative and worked hard in ge More

by Johanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaw , Edgar Garcia
Dec 23, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

December 15, 2019

Great experience, highly recommended Fantastic, friendly outstanding salesperson. Smooth and easy process with no pressure. Remainder of staff were courteous and very helpful. Time spe More

by jrdorado2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Jernukian, Edgar Pernalete, Blake Lichty
Dec 16, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

December 11, 2019

Great Customer Service We are extremely pleased with the service we received over the weekend. It began wiith a very prompt greeting and were met by Miguel. He is very knowl More

by Avedahair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in Finance , Miguel Arreguin
Dec 13, 2019 -

Camelback Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 09, 2019

Robert B was awesome I am a picky person, and I came in knowing what I wanted and the price I was willing to pay. Robert was amazing at dealing with me and all my question More

by apayne8508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bergman
Dec 11, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

December 06, 2019

The Search is Over !!!!! I've been searching for 3 weeks and many dealers and lots of test drives and finally found the right dealer in Camelback Ford Edgar Garcia and the tea More

by Hshaulis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am so sorry that I can't remember their names ., Edgar Garcia
Dec 09, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

December 05, 2019

Poor Customer Service I had purchased a 2019 Ford F150 and right from the start there was customer service issues. I have read that this location had great reviews but thi More

by crr_sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Lopez
Dec 23, 2019 -

Camelback Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We never want customers to feel like we aren't providing them with the absolute best in customer service. The frustration you encountered is understandable. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Jill Chafitz, our Customer of Director Relations, at 855-902-9505 and we will do our best to make this better.

December 02, 2019

Good job Edgar Edgar was very patient with the process and answered all questions we had. We looked at several different vehicles and assisted in looking at all avai More

by Eddies92
Recommend Dealer
Yes
Employees Worked With
Edgar Pernalete
Dec 03, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

November 30, 2019

Edgar was absolutely amazing! The BEST experience I had with this dealership. I’m glad Edgar help me with my new car. I had a very good experience for be a first buyer. More

by Cecilia.Cuevas
Recommend Dealer
Yes
Employees Worked With
Edgar Pernalete, Jose Alvarado
Dec 02, 2019 -

Camelback Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

November 30, 2019

Great experience Buying was super easy and the staff was very helpful! They have a great selection of every platform of vehicles. Go and check em out! More

by charber89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabeur Abidi, Raul Garcia
Dec 02, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

November 30, 2019

My experience with Edgar has been pleasant! He is very responsive and efficient. Edgar worked quickly and persistently to resolve to my satisfaction. I would come back and buy from him again,Extremely pat More

by Gipsya M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Pernalete
Dec 02, 2019 -

Camelback Ford responded

Thank you from all of us here at Camelback Ford Lincoln!

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