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Camelback Ford
Phoenix, AZ
1,115 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,115 reviews
June 22, 2019
New car! Eric is amazing and deserves a raise! Thanks again Eric! Anyone that goes to Eric will definitely have the perfect experience! I love my car too! Eric is amazing and deserves a raise! Thanks again Eric! Anyone that goes to Eric will definitely have the perfect experience! I love my car too! More
by Tashonna23
Employees Worked With
Eric Steffes
June 21, 2019
Joshua Miller bent over backwards for me I just bought the truck of my dreams, a brand new f-150 stx 4x4. Joshus (Miller) pulled every string he could to get me the best possible deal, and I I just bought the truck of my dreams, a brand new f-150 stx 4x4. Joshus (Miller) pulled every string he could to get me the best possible deal, and I couldn't be happier. He also didn't pressure me and listened to my needs. I would highly recommend! The financing department also helped a great deal though I don't see the person I dealt with on the list of names below (Scott, I believe). More
by AdamDurham
Employees Worked With
Joshua Miller
June 20, 2019
Not a pleasant experience Josh the sales guy was friendly and courteous, walked me through the process. One star review is caused by the lack of communication. Asked for a di Josh the sales guy was friendly and courteous, walked me through the process. One star review is caused by the lack of communication. Asked for a different mailing address for my plates and registration. Everything was set up to go to the physical address. Had a whole conversation about Gap being added. When asked to confirm, finance told me that they didn't know and would have to pay an additional $500 down to get it. My brother referred me to the dealership and was initially told he would receive a $500 incentive for taking me in. They asked for his information to send the check. The referral amount was then changed to $250 after paperwork was signed. 2 months later, and he has not received anything. There is no information when reach out to the dealership or the sales guy. Will not return to the dealership next year. More
by D0NTCAR3
Employees Worked With
Joshua Miller
June 20, 2019
Hospitality at its finest After a recent accident resulted in our car being a total loss, we were forced to purchase a new vehicle ASAP. Buying a car can be very stressful and After a recent accident resulted in our car being a total loss, we were forced to purchase a new vehicle ASAP. Buying a car can be very stressful and when it’s sprung on you, even more so. However Eric, Matt, Blake and the team at Camelback Ford went out of their way to not only make it easy, but demonstrated a level of hospitality and Customer service that we have not experienced elsewhere. Eric’s expertise, transparency, and after-sales service helped us make our decision. From this experience, we highly recommend Camelback Ford. More
by Tanucci12
Employees Worked With
Herb Jernukian, Eric Steffes, Blake Lichty, Matthew Bell
June 19, 2019
Great Experience! Extremely great sales team and had a very good experience! They did a great job helping us find the right car for the right price! Extremely great sales team and had a very good experience! They did a great job helping us find the right car for the right price! More
by Alliriggs23
Employees Worked With
Angelina Dang
June 16, 2019
Amazing guy He was very kind, never stopped smiling and got straight to the point. We had a few conversations about the vehicle and how before I actually didnt li He was very kind, never stopped smiling and got straight to the point. We had a few conversations about the vehicle and how before I actually didnt like mustang but he showed me why it was such an amazing car. Would 100% recommend buying from this man. More
by Lilwill6634
Employees Worked With
John Harrell, Marquis Ward
June 15, 2019
Excellent service all around Thank you for meeting all my needs into getting into a safe vehicle. Excellent service from start to finish and that’s why I keep coming back. Thank you for meeting all my needs into getting into a safe vehicle. Excellent service from start to finish and that’s why I keep coming back. More
by Steph
Employees Worked With
Sabeur Abidi, Jose Alvarado, Miguel Arreguin
June 15, 2019
Great Experience Thank you Eric and Sabeur for the wonderful experience I had at Camelback Ford. I truly appreciate the kindness and enthusiasm you showed me the enti Thank you Eric and Sabeur for the wonderful experience I had at Camelback Ford. I truly appreciate the kindness and enthusiasm you showed me the entire time I was with you this past week while buying my new Ford. You made the entire process of buying a car a breeze. Thank you! Krista Mayberry More
by KristaM
Employees Worked With
Herb Jernukian, Eric Steffes, Sabeur Abidi, Jill Chafitz
June 14, 2019
Great Buying Experience Eric Steffes was very pleasant to work with. Genuine, matter of fact and made my car buying experience painless and easy. I recently moved to Arizona Eric Steffes was very pleasant to work with. Genuine, matter of fact and made my car buying experience painless and easy. I recently moved to Arizona from Illinois and was worried about finding a new Ford dealer and sales / service team to work with. I’m glad I found Camelback. Highly recommend Eric and the team at Camelback Ford. More
by LoukiaM
Employees Worked With
Eric Steffes
June 12, 2019
Good price One of the best dealership around here. Very friendly and negotiable . Great price, great people, and great place. Next time we will definitely buy One of the best dealership around here. Very friendly and negotiable . Great price, great people, and great place. Next time we will definitely buy cars from there! More
by Car enthusiast, Frank Lin
Employees Worked With
Miguel Arreguin
