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Camelback Ford
Phoenix, AZ
1,359 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,359 reviews
April 30, 2023
Greg my salesperson was very attentive and took care of my family and me, popcorn was delicious!!! Definitely recommending my friends to them! my family and me, popcorn was delicious!!! Definitely recommending my friends to them! More
by Flyingjets67
April 22, 2023
I had an exceptional experience dealing & working with Mr.Silverman. 🚘-People do not care how much you know until the know how much you care‼️ 🫧Mr.Silverman cares If you are looking for fun,qui Mr.Silverman. 🚘-People do not care how much you know until the know how much you care‼️ 🫧Mr.Silverman cares If you are looking for fun,quick and easy car buying experience I highly recommend Mr.Silverman. More
by Rudi
Employees Worked With
Herb Jernukian, Danielle Harper, Rick Silverman, Sheilah Keilman
April 21, 2023
If you are interested in buying a new or used Ford or Lincoln - be sure to contact Rick Silverman. Rick made the buying process - wait for it......enjoyable. He answered all of our questions and continue Lincoln - be sure to contact Rick Silverman. Rick made the buying process - wait for it......enjoyable. He answered all of our questions and continued to provide assistance months after the sale. Work with Rick - you'll be glad you did!!! Brian & Reneé Young Scottsdale Arizona More
by BYoungAZ
Employees Worked With
Rick Silverman
April 16, 2023
Best salesperson ever! !! Knowledgeable and honest! Next time you buy a car see Gregory he will have everything done right! !! Knowledgeable and honest! Next time you buy a car see Gregory he will have everything done right! More
by Flyingjets67
Employees Worked With
Greg Imanirabaruta
March 22, 2023
Jarod gave us outstanding knowledgeable, honesty,feedback and had integrity to findinv us the right car. I've enjoyed doing business here!! I recommend Jarod if ypu want a genuine sales guy honesty,feedback and had integrity to findinv us the right car. I've enjoyed doing business here!! I recommend Jarod if ypu want a genuine sales guy I bought from them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new ride. Thanks again Jarod. Can't wait tor do business again in the future. More
by Crystalann52
Employees Worked With
Jarod Christie
March 03, 2023
Service manager and director at Camelback Ford are very deceptive. I had my car serviced there, asked for specific services and they added service to my account which I had first questioned and did not ap deceptive. I had my car serviced there, asked for specific services and they added service to my account which I had first questioned and did not approve. They carried it out service anyway after I told them not to do it and when we picked up the car we were forced to pay for it. When I talked to the service director Mike he seemed to try to be accommodating but that was just a lie as all he did was try to justify the service to me on why it should be done even though the service was done two months previous. I tried to reason with him and he refused to give me a refund for the service. Very fraudulent. Secondarily do not trust any of their employees as they do not communicate and do not record what your exact needs are even though you put it in writing. I would never go back here again. You expect better service from a dealership. More
by Wade
Employees Worked With
Mike, Director of Service
February 12, 2023
Beware of this place! ! Took my son in just to look at a vehicle. We were told by the sales rep that "for insurance purposes" they were required to obtain all contact in ! Took my son in just to look at a vehicle. We were told by the sales rep that "for insurance purposes" they were required to obtain all contact information and take a copy of a driver's license just to LOOK at vehicles and peruse the lot. Of course, we left. After we were in our car ready to pull away, another rep came out to apologize, claiming they don't require that, and that the other rep was new. I'm sure if he's new and doing things like that, it's because he was trained to do that. Won't ever be using this dealership. More
by SCB1970
Employees Worked With
Unknown name
November 14, 2022
This dealerships service dept & customer relations manager are the most disrespectful. The service technician who initially installed the tires had no idea how to balance them & an oil change with 4 n manager are the most disrespectful. The service technician who initially installed the tires had no idea how to balance them & an oil change with 4 new tires took almost 8 hours and then we had to return the next day due to warning lights. No one had any idea how to fix it. Took them over a week to figure it out & we had to pay for their mistakes. A few weeks later the car had to be towed back & they we so unhelpful, took no responsibility. Even went as far as to say my daughter or her friends loosened the oil filter. Then they stopped communicating entirely! We live 1700 miles away. There is no follow through, they do not communicate with customers & their work is less than desirable. More
by Sixneshems
Employees Worked With
Sheilah Keilman, Mike Ellis
