Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Awesome car! Great experience! Rick Silverman is the Awesome car! Great experience! Rick Silverman is the best~always! I am on my 4th car purchased from Camelback Lincoln and Rick. Michael Vu, JP, an Awesome car! Great experience! Rick Silverman is the best~always! I am on my 4th car purchased from Camelback Lincoln and Rick. Michael Vu, JP, and Ryan in the service department are always so friendly and accommodating too. Check them out! More
From the beginning Eric S. was awesome. He understood what we were looking for and our budget. He did not waste any time with useless options. He followed up with us every step of the way. Thank you E what we were looking for and our budget. He did not waste any time with useless options. He followed up with us every step of the way. Thank you Eric. More
Peter is ALWAYS so helpful and professional. He is very knowledgeable and quick to handle all your questions and concerns. Very grateful for the prompt and courteous assistance . knowledgeable and quick to handle all your questions and concerns. Very grateful for the prompt and courteous assistance . More
Raul was excellent. Upbeat and informative. He sold me a car I am happy to own. I am pretty sure that if I was drowning, Raul would save me. He's that good. car I am happy to own. I am pretty sure that if I was drowning, Raul would save me. He's that good. More
Waste of time... rude and arrogant. Shawn Sims or Shaun Simms his real name, is the rudest, unprofessional sale "manager". He will not help to correct a problem with cars they sell. H Shawn Sims or Shaun Simms his real name, is the rudest, unprofessional sale "manager". He will not help to correct a problem with cars they sell. He is only looking to make his commission. Stay away from this dealership, they will waste your time with back and forth, make you wait hours and hours to get any type of answer. There are lots of other dealerships in the area. STAY AWAY..!! the headache is not worth the cheep deal you THINK you are going to get. More
Raul was a bright light in a very rough experience with Camelback Ford. I had many setbacks and problems that I encountered during my time buying a vehicle at Camelback Ford, and was at my wits end with th Camelback Ford. I had many setbacks and problems that I encountered during my time buying a vehicle at Camelback Ford, and was at my wits end with the newest problem that had arose. Raul’s professionalism and eagerness to help me through the problem in a timely manner was much appreciated. I will never recommend Camelback Ford to anyone - but Raul should get the praise he deserves! Thank you Raul. More
SUCH A TERRIBLE EXPERIENCE! Sales team is SO unprofessional. We made a deal with Ford and they ended up selling our vehicle before we signed, for a higher price, to someone else (understandable, unprofessional. We made a deal with Ford and they ended up selling our vehicle before we signed, for a higher price, to someone else (understandable, we weren’t upset about that. We understand business is business). What upset me was that we had no idea what was going on and they ghosted us for TWO DAYS. we would call constantly to get an update on our vehicle (thinking it was still ours) and they just kept saying they would call us back and they never did. Is this how you treat your clients?!? The sales manager has MAJOR attitude with us, as if we did something wrong. These men need to be ADULTS and deal with the problem head on. Not hide and avoid us for days because you’re too afraid of telling us that you sold our vehicle to someone else. I had several friends looking for a new vehicle and I would have gladly recommended them to your dealership. Not anymore. These people don’t know how to treat their clients. Such a bad experience and I will never do business with this horrible dealership again. More
I was very comfortable and well taken care of, Raul is a gentleman and an a very nice person. Good humor and professionalism can go hand in hand, which is one of the best qualities. Thank you Raul! gentleman and an a very nice person. Good humor and professionalism can go hand in hand, which is one of the best qualities. Thank you Raul! More
What an Amazing Salesman Raul!!! Full of knowledge and getting things done at the Dealership. Always returned my calls and Texts but most of all he kept me informed throughout the Buying Process!! getting things done at the Dealership. Always returned my calls and Texts but most of all he kept me informed throughout the Buying Process!! More
Very courteous, attentive, and polite! I will definitely recommend him to my family and friends. It definitely was worth the hour commute, as he stayed past closing to make sure we were well taken care of! recommend him to my family and friends. It definitely was worth the hour commute, as he stayed past closing to make sure we were well taken care of! More