
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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They consistently lie to make sales and then give you the runaround and silent treatment in helping you resolve issues. They want your money, not your good will. runaround and silent treatment in helping you resolve issues. They want your money, not your good will. More
I called Camelback Ford service department to get a oil change on my 2021 Ford F150 after arriving from Indiana while I was there I asked Tom Knox about why I wasn’t getting good gas mileage pulling my tra change on my 2021 Ford F150 after arriving from Indiana while I was there I asked Tom Knox about why I wasn’t getting good gas mileage pulling my trailer. he informed me at that time that my 5.0 V8 would not pull as good as a 3.5 dual turbo Eco boost, After talking for 30 to 45 minutes. I finally decided to go ahead and trade my 2021 in for a 2023 3.5 eco-boost F150 the dealership was a great place to work with and Tom Knox did a great job working with me on my new Ford. More
I had an excellent experience buying a SUV at Camelback Ford thanks to Brandon Vilardo! He was super friendly, had great communication, and didn't make me feel pressured or rushed into buying a vehicle whi Ford thanks to Brandon Vilardo! He was super friendly, had great communication, and didn't make me feel pressured or rushed into buying a vehicle which usually makes me leave dealerships. The process was very smooth and I didn't spend the ENTIRE day like other dealerships which was awesome. My vehicle wasn't ready to take home the day of due to it being new to the lot and they needed further inspections, but Brandon was great at keeping me updated on the progress and got the vehicle to me the day as promised which was awesome! Definitely recommend! More
Within the last 9 months my family has spent 75,000 on vehicles. I have been treated worse by the service and customer service staff, than any public entity I’ve ever been involved with. I will be sure t vehicles. I have been treated worse by the service and customer service staff, than any public entity I’ve ever been involved with. I will be sure to warn everyone I meet to stay away from this dealership due to their lack of integrity and empathy. I regret my decision to purchase vehicles from them, and I will be sure to go to a different dealer to have any work done. More
Purchased a used VW Passat (only 6K miles). Sale went quick, unfortunately, there was one key. Taylor said he would get me another key at a reduced price. I just needed to send him a text. Sale went quick, unfortunately, there was one key. Taylor said he would get me another key at a reduced price. I just needed to send him a text. Great! At the same time I needed some floor matts, as the ones they put when in when the car was ready for pick up were rubber and had oil on them. There was some confusion as the text/number I had was not getting to the appropriate person. However, in the end, I received a call from Sheilah. Sheilah responded promptly and took care of my requirements. How she handled the follow-up with my concerns was fantastic and gave me confidence its a dealership I can work with. Thank you More
Mitch was fantastic to work with. My 16-year-old son and I had been searching for several weeks for just the right vehicle for his first car. Mitch listened to us, connected with u My 16-year-old son and I had been searching for several weeks for just the right vehicle for his first car. Mitch listened to us, connected with us as individuals, not just potential buyers, didn’t try to push anything we weren’t interested in, and basically made the buying experience a pleasure. And for those of you who have purchased a used car, you know how rare of an experience this is. I have been buying higher-end new cars most of my adult life and was absolutely dreading the used-car shopping experience. But Mitch delivered and I would buy another used or new car from him any day of the week. In fact, my wife took a picture of Mitch and my son in front of his new car before we drove off the lot… enough said! More
Brandon was so helpful! I have been looking for a car for so long and he worked wonders in one morning. I highly recommend Brandon! I have been looking for a car for so long and he worked wonders in one morning. I highly recommend Brandon! More