Back

Camelback Ford

Phoenix, AZ

4.4
1,113 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
Contact Dealership

1330 E Camelback Rd

Phoenix, AZ

85014

Directions

By Type

Showing 1,113 reviews

August 24, 2019

Great deal! Edgar helped out getting a great deal on a new truck! Definitely recommend for the car search. Great customer service and easy to work with More

by Wyattr12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Pernalete
Aug 27, 2019 -

Camelback Ford responded

Thank you for your positive feedback!

August 24, 2019

Great experience! A very pleasant car buying experience. Eric Steffes was very knowledgeable and helpful. Would highly recommend! Finance process was smooth and easy More

by Bullitt Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Arthur Berger
Aug 27, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

August 23, 2019

The WORST at customer care! UPDATE received a call on this review from "Chris, the service manager" at Camelback Ford who basically bullied me asking if I left this review, stati More

by Carolyn623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Taberez in the service department and the service department manager
Sep 03, 2019 -

Camelback Ford responded

Carolyn, We are sorry to hear that we didn’t deliver a 5 star experience. Our customers are our greatest asset and we value your business. I understand you have spoken with the General Manger and I truly hope his apology has been accepted We apologize again for any frustration and we hope to change your mind in the future. Thank you, Director of Customer Relations Jill Chafitz at 855-902-9505

August 19, 2019

ford raptor purchase Very good experience would recommend green and tony did a fantastic job easy purchase from the beginning to the end Greg was very informed on all the More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Evasco, Gregory Imanirabaruta
Aug 19, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review, Mike!

August 19, 2019

Did not feel pressured The salesman was very helpful in getting the right vehicle and also helped with not having perfect credit made me feel very welcomed and at ease More

by garroborich123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Pernalete, Mike Shaw , Jose Alvarado
Aug 21, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review, Rich!

August 16, 2019

New Lincoln MKX Very friendly staff that helped my husband and me pick out a new car. They all were extremely knowledgeable. We will definitely be back for our next More

by Bernadette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Berger, Rick Silverman, Angelina Dang
Aug 17, 2019 -

Camelback Ford responded

Bernadette, Congratulations on your new MKX what an exciting purchase. We also want to thank you for taking time out of your busy day to acknowledge Angelina Dang, Rick Silverman, and Art Berger in Finance. We are so happy you Choose Camelback Ford for your purchase and if you need anything now or the future please make sure to let us know. HAPPY MILES. Jill Chafitz - Director of Customer Relations

August 16, 2019

Rewarding Polite and welcoming. Fransico asked what I wanted and I told him what I needed and he met my needs. Gracias mucho para esta momento en ayuda mi. More

by Scruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Camelback Ford responded

Thank you from all of us at Camelback Ford Lincoln!

August 15, 2019

Excellent Service I recommend Ford 100% They work with you & help you with what fits best. They have such a great customer service and are very friendly with the custom More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabeur Abidi, Ivette Erives
Aug 16, 2019 -

Camelback Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Sheila!

August 15, 2019

2019 Ford Escape - Killer Deal Eric I worked with Eric from the time that I saw the car on the website and within three hours I was driving that car home. Eric took care of all the detai More

by RhynoAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Steffes, Arthur Berger
Aug 16, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review, Rhyno!

August 13, 2019

Swift Deal on a special Mustang Eric was great. Professional and courteous. Helped me find a Mustang that has Performance Pack 2. He took the time out to show me all the features. More

by Mavtop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Jernukian, Eric Steffes, Sabeur Abidi, Cody Jokerst
Aug 13, 2019 -

Camelback Ford responded

We appreciate you taking the time to leave us a positive review!

...
40
...