Camelback Ford

Rick Silverman was so friendly and personable to work with. He made the whole buying process a breeze. His knowledge and wit may the day fly by. with. He made the whole buying process a breeze. His knowledge and wit may the day fly by. More

Scheduled an appointment for 10. Showed up 5 mins early. No person that I made appt with showed up. Assigned me to some random person who looked overwhelmed. Waited 4 hours and didn’ Showed up 5 mins early. No person that I made appt with showed up. Assigned me to some random person who looked overwhelmed. Waited 4 hours and didn’t even get my tires rotated that I came in for. Don’t think I’ll be back More

Mitch was great! It was an easy process and fastest I’ve ever got out of a dealership. It was an easy process and fastest I’ve ever got out of a dealership. More

Best dealer I’ve ever been to. No slimy tactics here. Just genuine people who want to make a deal. Very accommodating. No slimy tactics here. Just genuine people who want to make a deal. Very accommodating. More

Shady Dealership alert. Had a deal agreed too for 34 k OTD with salesman Manager starts texting me. Adds 2500 to price. The salesman says he worked it out 34k is good. Had a deal agreed too for 34 k OTD with salesman Manager starts texting me. Adds 2500 to price. The salesman says he worked it out 34k is good. Make appointment to pay cash next day. No one knows who we are. The car is no where to be found. A new salesman wants to fill out a new offer sheet. Bait and switch. Avoid this place. More

Professional and provided me with superior customer service. Mark, Peter, Francisco and Travis ALL exceeded my expectations after visiting 2 other Ford dealerships! I will and have recommended this de service. Mark, Peter, Francisco and Travis ALL exceeded my expectations after visiting 2 other Ford dealerships! I will and have recommended this dealership to others since my purchase. More

This dealer is absolutely terrible. I bought a used car here that had immediate issues and I’ve had to take it in three time to get it fixed. Each time they say it’s fixed, but it’s not I bought a used car here that had immediate issues and I’ve had to take it in three time to get it fixed. Each time they say it’s fixed, but it’s not. I still don’t know if I will even get a functional car out of this or not. And I was lied to throughout the process. More

It appears that Camelback Ford has forgotten about customer service. It makes NO sense for someone to have to drop their car off, not have it even looked at for several days. Whatever happened to maki customer service. It makes NO sense for someone to have to drop their car off, not have it even looked at for several days. Whatever happened to making an appointment and getting your car evaluated? I understand parts may take time to order, but to expect someone to be without their car for several days while it sits unattended at Camelback Ford is totally ridiculous, all for the convenience of Camelback Ford. When I called to inquire about this I got a long-winded response about their "process". Unbelievable. We will be looking for another Ford service center. I do not even want to give them one star. And the service advisor doesn't bother to return phone calls. More

My Dad always bought new cars at Camelback Ford, way back to when it was under a prior ownership and name: Covey Ford Lincoln Mercury. I have kept up the family tradition, always buying new, and the dealers to when it was under a prior ownership and name: Covey Ford Lincoln Mercury. I have kept up the family tradition, always buying new, and the dealership service department keeps a car “like new” until the next purchase. The top executive, Herb Jernukian, New Car Sales Manager Peter Purcarelu, and Service Advisor Cherish Middaugh are knowledgeable, professional, and are the reason I recommend Camelback Ford to friends and colleagues. More