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Camelback Ford
Phoenix, AZ
1,113 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,113 reviews
September 21, 2019
Wonderful Experience at Camelback Ford Lincoln I am very happy with my new car. Eric Steffes helped my boyfriend buy his new Ford last year so it was obvious i had to come see him to purchase my ne I am very happy with my new car. Eric Steffes helped my boyfriend buy his new Ford last year so it was obvious i had to come see him to purchase my new vehicle. He is very helpful and informative so i was happy to have worked with him again. Art Berger was awesome too and answered any and all questions i had. I appreciate both of them for helping me out and making this new big purchase as easy as possible. I will definitely be recommending you guys!! Thank you again :) More
by Samanthacornelius
Employees Worked With
Eric Steffes, Arthur Berger, Vicente Rodriguez
September 21, 2019
Absolutely a wonderful experience! I just want to say thank you Eric Steffes for all your help and to the rest of the team that made it possible for me today! Eric you ate awesome! T I just want to say thank you Eric Steffes for all your help and to the rest of the team that made it possible for me today! Eric you ate awesome! Thanks for having that great sense of humor and going along with mine. Haha again thanks for all your help!! More
by Mbarnett
Employees Worked With
Eric Steffes, Mike Shaw
September 20, 2019
Bought my first New car Eric was very kind I didn’t feel like he was pushy. He stepped away when I needed a minute to think and look everything over. I felt very comfortable Eric was very kind I didn’t feel like he was pushy. He stepped away when I needed a minute to think and look everything over. I felt very comfortable with the purchase. You can tell he has experience in car sales but was trained properly. I definitely recommend him and the dealership they were very involved and treated you like a person and not a walking dollar sign. More
by Indy
Employees Worked With
Eric Steffes, Alfonso Sosa
September 19, 2019
Great Purchased my 2nd vehicle from Camelback Ford yesterday and Was very pleased with our sales man Eric Steffes he answered our questions whether we conta Purchased my 2nd vehicle from Camelback Ford yesterday and Was very pleased with our sales man Eric Steffes he answered our questions whether we contacted him via phone, email or in person, he was Awesome he went above and beyond to find us the kind of suv that we were looking for. We are very pleased with our purchase. If I could rate him more than 5 stars I would!! More
by EveAnc
Employees Worked With
Eric Steffes, Blake Lichty
September 17, 2019
Easy to do business with Bought a truck with excellent rebates and service. The dealer made the process easy. The selection of vehicles was very good and suited my needs. Bought a truck with excellent rebates and service. The dealer made the process easy. The selection of vehicles was very good and suited my needs. More
by Dave’s F150
Employees Worked With
Tony Evasco, Arthur Berger, Mykoal Deshazo
September 16, 2019
Expedient Service Eric did a great job! Transaction was Fast, he knew I wanted this to be quick and not dragged out and he seen to it that the whole process worked out Eric did a great job! Transaction was Fast, he knew I wanted this to be quick and not dragged out and he seen to it that the whole process worked out quickly like I wanted. Great service, will definitely recommend. More
by Joe C
Employees Worked With
Eric Steffes
September 15, 2019
Do not believe anything they say. Verify with documents. The sales people were kind and friendly and got me a fairly good deal. The person we signed our papers with was not good. First, very difficult The sales people were kind and friendly and got me a fairly good deal. The person we signed our papers with was not good. First, very difficult to understand, and did not explain things very well. Second, Both Sales and Finance assured us that we would not pay interest on the loan until the first payment. Third, I wanted to make a large down payment. While a had arranged this with the sales people, the finance person worked up the loan for the whole amount. After I questioned this, they assured me that it would not matter because I could make the payment with the loan and there would be no extra cost. All of this was not true. When the loan was finally available to pay there is almost $200(interest? fees?) already added to the loan before I could even make the first payment. Whether this was blatant deception to milk me for another couple hundred bucks or complete ignorance, it is still completely UNACCEPTABLE. But, we loved Gregory Imanirabaruta, he was awesome, and he is not to blame. More
by Wes Lomax
Employees Worked With
Tony Evasco, Gregory Imanirabaruta, Sabeur Abidi
September 13, 2019
2019 Ranger Purchase I am not from Phoenix or Arizona. Upon contacting Camelback Ford regarding a new Ranger, I was connected with Eric Steffes, Internet Sales Person/Man I am not from Phoenix or Arizona. Upon contacting Camelback Ford regarding a new Ranger, I was connected with Eric Steffes, Internet Sales Person/Manager. The experience that I have had with Camelback Ford and specifically, Mr. Steffes, has been very informative, professional and pleasant. It is obvious Mr. Steffes has the customer’s needs and desires in their best interest and was able to produce a very equitable and pleasant sales experience within the guidelines of a well-oiled company program. Mr. Mike Shaw in Finance was also very accommodating and professional in completing this sale. I have purchased all of my new cars and trucks from Ford since 1971 and will definitely consider contacting Camelback Ford regarding future purchases of fine Ford products. Roger Beamer More
by Roger
Employees Worked With
Eric Steffes, Mike Shaw
September 13, 2019
My salesperson was awesome I have to say my waiting time was short usually at other dealers it was a all day deal .i will recommend my freinds. Thank you I have to say my waiting time was short usually at other dealers it was a all day deal .i will recommend my freinds. Thank you More
by Mmmario
Employees Worked With
Mykoal Deshazo
September 13, 2019
Rosie bell is a rockstar My wife and I came in for just Maintance in our old car. Rosie approaches us with such charisma asking about if we had thought about upgrading our veh My wife and I came in for just Maintance in our old car. Rosie approaches us with such charisma asking about if we had thought about upgrading our vehicle. My wife and I had thought about it prior her approach and we both agreed it wouldn’t hurt. She helped us find our new 2019 Ford Escape and we are excited since we have a baby on the way. Thank you soooooo much for all the help Rosie . We will make sure to send people your way if they are in need of a car. Thank you More
by Juarez Family
Employees Worked With
Rosie Bell!!, Arthur Berger, Jose Alvarado
