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Camelback Ford

Phoenix, AZ

4.5
1,215 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,215 reviews

April 16, 2023

Best salesperson ever! !! Knowledgeable and honest! Next time you buy a car see Gregory he will have everything done right! More

by Flyingjets67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Imanirabaruta
Apr 20, 2023 -

Camelback Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

March 22, 2023

Jarod gave us outstanding knowledgeable, honesty,feedback and had integrity to findinv us the right car. I've enjoyed doing business here!! I recommend Jarod if ypu want a genuine sales guy More

by Crystalann52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarod Christie
Mar 24, 2023 -

Camelback Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

March 03, 2023

Service manager and director at Camelback Ford are very deceptive. I had my car serviced there, asked for specific services and they added service to my account which I had first questioned and did not ap More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Director of Service
February 12, 2023

Beware of this place! ! Took my son in just to look at a vehicle. We were told by the sales rep that "for insurance purposes" they were required to obtain all contact in More

by SCB1970
Recommend Dealer
No
Employees Worked With
Unknown name
December 15, 2022

Totally dishonest sales people. They added $2,000 to a 80 k quote. Tried to charge me $1,000 deposit to order More

by Jerrylcrayton
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales Manager , Nicholas Gillett, Saeed Albanna
Jan 06, 2023 -

Camelback Ford responded

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 and we will do our best to make this better.

November 14, 2022

This dealerships service dept & customer relations manager are the most disrespectful. The service technician who initially installed the tires had no idea how to balance them & an oil change with 4 n More

by Sixneshems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheilah Keilman, Mike Ellis
Nov 18, 2022 -

Camelback Ford responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 and we will do our best to make this better.

Nov 18, 2022 -

Sixneshems responded

I have spoken to Sheila’s Keilman on multiple occasions. She was not helpful. She along with the service manager had absolutely no follow through communication. We felt we were treated incredibly disrespectful & they could do whatever since we were 1700 miles away.

November 07, 2022

This dealership is using the fact that I am disabled. My son can take this same car in and they set it up to be repaired. However when I called and let them know I would be bring in the car and would nee More

by Susaneparo888iam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JJ Cervantes
October 17, 2022

Worst car buying experience. I was promised me tires on my vehicle. Got all different tires and only 2 are newish. The visor was promised to be fixed, now they have no clue what More

by Danyelle D'Aguanno
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kate, Shaun Sims
Oct 20, 2022 -

Camelback Ford responded

Danyelle, we want to better understand your comments related to your experience so we can address your concerns. Our team will be reaching out to you directly but if we miss you please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 at your earliest convenience. Thank you.

October 05, 2022

Better customer service I feel like I was sweep under the rug shouldn’t have too ask for anything ex my paperwork or having find out who and where my finance company was or when payment due and then having t More

by Pmkhowie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Legate, Mark Bova, Shaun Sims, Richard Kaufman, Samantha Mckeon
Oct 07, 2022 -

Camelback Ford responded

We’re disappointed to hear about this experience you had. Sheilah Keilman, our Customer Relations Manager, reached out to you and left a voicemail to speak further on your experience. Please contact her at 855-902-9505 at your earliest convenience.

September 29, 2022

I have tried to get my car fixed 2times with appts. No talking with him! More

by Karna.Jerome
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Molanick
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