Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great customer service all around, very knowledgeable with all the ford trucks. Very satisfied with whole experience with all the ford trucks. Very satisfied with whole experience More
The sale and financing were handled fine, but I have noticed a couple of issues since purchasing the car, including super dim lights. I mentioned this to someine who called checking on my experience. I noticed a couple of issues since purchasing the car, including super dim lights. I mentioned this to someine who called checking on my experience. I was told service would follow up with me. This never happened. When I finally called service I was basically told they have no appointments period and they would put me on a waiting list. I have no info on my extended warranty, can't get issues fixed, and am stuck with a car I can't drive at night. I understand you buy a used car as is, but feel like you should have a way of at least getting help when you find an issue with the car, especially when I was told it was checked for issues before sale. At the very least, if there is no available help, staff should at least be able to provide info on where to go for service instead of having new buyers just feel completely abandoned after purchasing a car. It definitely makes it seem like the dealership just wants your money but doesn't care about their customers after the transaction is made. More
Francisco and Travis were amazing! !!super easy to work with! Made shopping very easy! I love my new car! !!super easy to work with! Made shopping very easy! I love my new car! More
The service was a 10/10. Justin was able to help us find an affordable and reliable option based upon our request. We hope to come back soon for an upgrade or another car in Justin was able to help us find an affordable and reliable option based upon our request. We hope to come back soon for an upgrade or another car in the future. More
Great people and we really appreciated their honesty and kindness. Mr. Silverman and Mr. Woodard were the bomb. Thank you for a good experience!!! kindness. Mr. Silverman and Mr. Woodard were the bomb. Thank you for a good experience!!! More
ESTAFADORES En este dealer se comete mucho fraude yo tuve una muy mala experiencia y lo peor de todo que te dan un precio y ya cuando firmas el contrato imprimen los papeles con otro precio alo cual s tuve una muy mala experiencia y lo peor de todo que te dan un precio y ya cuando firmas el contrato imprimen los papeles con otro precio alo cual solo te enseñan en la computadora y te enseñan un precio pero no te enseñan todo lo que ellos agregan unas cantidades altísimas y ridículas en repetidas ovaciones le pregunté al director de finanzas de mi balance final y me dio un precio pero en los papeles él pudo otro totalmente diferente y altisisimo y en vez de descuentos puso el precio del carro 5mil mas del valor que te Is el carro alo cual tampoco nos enseñó, solo enseñan lo que a ellos les conviene y ya cuando firmas ya no puedes hacer nada aunque el vendedor a aceptado que estamos en lo correcto por que el cien quien fui a traducir ya que no sabíamos inglés con el director de finanzas llamado Manuel ( Many) y Alejandro aunque el que nos ayudó el vendedor el acepto la cantidad que nos habían dicho ay en su cara no lo aceptan todos se cubren unos con otros y Many nunca dio la cara, jamás volvería a comprar aquí, tengan mucho CUIDADO no vengan aqui , el carro tenía un precio y en su computadora lo cambiaron mas alto y yo pedí el balance total de todo y iban hacer 37 mil y cuando me llego el Bill me llego de 53 mil y aun así dando un pago alto de 11,500 dólares y según ellos nos dieron descuentos siempre hablando bonito para engañar a la gente por favor fíjense antes de firmar cualquier documento y hagan que se los den impresos en papel y vean todo el desglose de todas las garantías antes de hacer cualquier firma jamás recomendaría este lugar batalle mucho para que Rea dieran mis llamadas y mensajes siempre negándose a dar la cara y arreglar su error nunca arreglaron nada solo quedarme con la deuda tan alta More
Thomas, Jozsef, & Peter were beyond amazing to me and my husband throughout this process! They were able to get us out with a vehicle in less time than we thought! I 100% recommend this dealer ship!!! Very husband throughout this process! They were able to get us out with a vehicle in less time than we thought! I 100% recommend this dealer ship!!! Very straight forward process & answered every question we had! A special thank you to Thomas for being very understanding he was absolutely amazing! More