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Camelback Ford

Phoenix, AZ

4.5
1,212 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,213 reviews

September 06, 2024

I would not recommend buying from Camelback Ford. While the sales experience with Fernando was fine, the finance department was frustrating. Travis repeatedly pressured me to buy a warranty I didn’t More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Woodard
Sep 16, 2024 -

Camelback Ford responded

Hi Jay, while we're glad to hear that Fernando provided you with a positive sales experience, we're disappointed to learn about the issues you faced with our finance department. This is certainly not the level of service we strive for, and your feedback is valuable in helping us address areas where improvement is needed. We’d like the opportunity to further discuss your concerns and ensure this is properly resolved. Please feel free to reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com at your earliest convenience. We appreciate your time and hope to regain your trust.

September 06, 2024

He was absolutely amazing, will recommend! Super knowledgeable about mach e! Will come back to Saeed! More

by Antonio Ciardulli jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Camelback Ford responded

Thank you for your glowing review! We're thrilled to hear that Saeed provided such exceptional service and that his knowledge about the Mach-E made a positive impression. We look forward to welcoming you back and appreciate your recommendation! If you need anything else or have any questions, don't hesitate to reach out.

September 05, 2024

Muy amable, trato perfecto,gran oportunidad, hacen realidad tu necesidad, estamos muy agradecidos por su confianza, gracias More

by edgar.grijalva1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana Grijalva
Sep 12, 2024 -

Camelback Ford responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva y que nuestro equipo pudo satisfacer tus necesidades y hacer que tu experiencia fuera memorable. Tu gratitud y confianza significan mucho para nosotros. Si hay algo más que podamos hacer por ti en el futuro, no dudes en comunicarte con nosotros. ¡Gracias nuevamente por elegirnos!

September 05, 2024

Christian went above and beyond for me during the process, so did Scott. 5/5 and beyond! They are both awesome! More

by katieprosser2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cheyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Sep 12, 2024 -

Camelback Ford responded

Thank you so much for your glowing review! We’re thrilled to hear that Christian and Scott went above and beyond to make your experience exceptional. Your 5-star rating and kind words are greatly appreciated. We’ll be sure to pass along your praise to both of them. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thank you for your support!

September 02, 2024

Friendly dealer and sales staff. Bought the truck I wanted at the cost I wanted. Sale was easy and quick. I would recommend Camelback Ford. More

by Mr. Julio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Cheyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden Andrews
Sep 09, 2024 -

Camelback Ford responded

Thank you for the great feedback! We're delighted to hear that you had a positive experience with our dealer and sales staff, and that you were able to get the truck you wanted at the right price. It’s wonderful to know the process was easy and quick for you. We appreciate your recommendation and look forward to assisting you again in the future!

September 02, 2024

I appreciate you for helping me get my new 24 Gt Premium mustang. Customer service was great. More

by Axp9621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Camelback Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience getting your new Mustang. If you need any further assistance or have more questions, don’t hesitate to reach out. Enjoy your new ride!

September 02, 2024

I loved how I was able to feel at home with warm welcome and a lovable atmosphere! Professionalism was on point from my point of view and I felt respected throughout the process with no pressure whatsoever. More

by DENAYEDEVON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 09, 2024 -

Camelback Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt at home and respected throughout the process. Our team strives to provide a warm, pressure-free environment, and it's great to know we succeeded in making you feel comfortable. If you need anything else or have further feedback, please feel free to reach out. We look forward to serving you again!

September 01, 2024

The whole experience was handled extremely well from the time I walked in until the time I left. I was very happy with everyone that was part of the process. More

by BRIANGANNON82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Jordan Thomas Knox Westley
Sep 09, 2024 -

Camelback Ford responded

Thank you for your positive review! We’re delighted to hear that your entire experience, from start to finish, was handled exceptionally well. It’s great to know that you were happy with everyone involved in the process. If you have any further needs or questions, don’t hesitate to reach out. We look forward to serving you again!

August 30, 2024

Everyone was pleasant and knowledgeable. I felt in good hands the entire time. The entire process was very smooth and professional. More

by kylechilders777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Cheyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Imanirabaruta, Thomas Knox
August 29, 2024

Camelback ford was an amazing experience helped me achieve and receive one of my dream cars process was quick it easy. saeed was also one of the greatest sales person I have met basically went to war More

by Sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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