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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
1,212 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,212 reviews

September 15, 2024

Generous trade on our old in helped drive away with a new vehicle on the lot in a few hours. More

by dredmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Camelback Ford responded

Thanks for your fantastic feedback! We're thrilled to hear you had a smooth experience trading in your old vehicle and driving away in a new one. Enjoy your new ride, and we hope to see you again soon!

September 15, 2024

Their detailer shop not up to par and the car has serious transmission problem. I wanted the contract for 48 months, but they wrote it for 60. More

by uncldoug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Westly, David Nelson, Travis Woodard
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Sep 19, 2024 -

Camelback Ford responded

We appreciate your feedback regarding our detailing service, the transmission issue, and the contract terms. We want to make sure these matters are properly addressed. Please contact Stephanie Jackson-Finley, our Customer Relations Manager, at 855-971-8319, so we can assist you further and ensure everything is resolved to your satisfaction.

September 13, 2024

All the people that I delt with were very helpful and, new what they were talking about. Made the buying process, painless, and easy. Would recommend to others. More

by badlands702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Camelback Ford responded

Thanks! We're thrilled to hear that our team made your buying experience smooth and enjoyable. Your recommendation means a lot to us! We appreciate your support and look forward to helping others in the future.

September 13, 2024

Greg Imanirabaruta my sales was great. He was very helpful and knowledgeable about what could be done to get me a good deal. More

by k.haney1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Imanirabarutu
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Sep 17, 2024 -

Camelback Ford responded

Thank you for your kind words! We're delighted to hear that Greg provided you with excellent service and valuable advice. We're proud to have him on our team, and it's great to know he helped you secure a great deal. If you need any further assistance or have more questions, feel free to reach out. Enjoy your new vehicle!

September 12, 2024

They were very upfront on pricing, stood behind the offered. The salesman made sure I was taken care of. Thank you More

by Joe in Phoenix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Camelback Ford responded

Thank you for your positive feedback! We're pleased to hear that our transparency and commitment to pricing made a difference in your experience. It's great to know that our salesperson took good care of you. If you have any more questions or need further assistance, feel free to reach out. Thanks again for choosing us!

September 12, 2024

Bought my second truck from camelback Ford. Was a good experience with the sales and finance staff. More

by Nate755522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
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Sep 17, 2024 -

Camelback Ford responded

Thanks for your awesome feedback, Nate! We're thrilled to hear you had a great experience with our sales and finance teams. Enjoy your new truck, and we look forward to serving you again in the future!

September 12, 2024

The best service I have ever had at the car dealership. Rick Silverman was amazing. More

by Mark m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
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Sep 17, 2024 -

Camelback Ford responded

Thank you so much for your feedback! We're delighted to hear that Rick provided you with the best service you've ever had at a car dealership. We’ll make sure to share your kind words with him. If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again!

September 08, 2024

The salesman Gregg was extremely helpful, knowledgeable, and all around good salesman I would recommend anybody buying a car to go to Camelback Ford Thank you More

by k.haney1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Camelback Ford responded

Thank you for your feedback! We’re delighted to hear that Gregg provided you with exceptional service and that you found him knowledgeable and helpful. Your recommendation means a lot to us, and we’re glad you had a great experience. If you need any further assistance, don’t hesitate to reach out!

September 07, 2024

My experience was very good Easy process and sales representative was very knowledgeable. Would recommend anyone 👌. More

by Bibi
Recommend Dealer
Yes
Employees Worked With
Peter
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Sep 12, 2024 -

Camelback Ford responded

Thank you for sharing your positive experience! We’re thrilled to hear that the process was easy and that our sales representative was knowledgeable. Your recommendation means a lot to us. If you need anything else or have more questions, don’t hesitate to reach out!

September 06, 2024

I would not recommend buying from Camelback Ford. While the sales experience with Fernando was fine, the finance department was frustrating. Travis repeatedly pressured me to buy a warranty I didn’t More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Woodard
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Sep 16, 2024 -

Camelback Ford responded

Hi Jay, while we're glad to hear that Fernando provided you with a positive sales experience, we're disappointed to learn about the issues you faced with our finance department. This is certainly not the level of service we strive for, and your feedback is valuable in helping us address areas where improvement is needed. We’d like the opportunity to further discuss your concerns and ensure this is properly resolved. Please feel free to reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com at your earliest convenience. We appreciate your time and hope to regain your trust.

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