Camelback Ford

Camelback Ford has the most unbelievable customer service ever!! Take today for example. I have somehow managed to lose my only key for the '06 F150 I bought 2 years ago and Will in the sales department wa ever!! Take today for example. I have somehow managed to lose my only key for the '06 F150 I bought 2 years ago and Will in the sales department was able to do the unthinkable for me. He is sending a technician here to my home to make me a spare so that I can carry on with my normal life of taking care of my two baby girls and getting to work. If he hadn't done what he did for me I wouldn't even be able to get to work to pay for this beautiful truck. Beyond just today, when I first purchased this truck they went above and beyond making things right with it. From the rear window switch, chips in the windshield, torn seat pocket, to the more important leaking rear seal...they managed to fix everything and make this the the truck that I've driven proudly for 2 years. I would like to commend them and all their staff for making the purchase of this truck perfect. I WILL be back to Camelback Ford for the purchase of my next vehicle. Thank you to all the folks there!!! Respectfully, Angela Archer Anthem, AZ More

My experience with David Haro and his staff was effortless on my part. At each step of the purchase process I was treated respectfully and professionally. All questions (and I had plenty!) were a effortless on my part. At each step of the purchase process I was treated respectfully and professionally. All questions (and I had plenty!) were answered so that I could completely know my new car and financing. This is my second Ford Esccape. Part of the reason I bought at Camelback Ford was my service advisor, Dawn Caplan, who took very good care of me with my first Escape. I certainly would recommend Camelback Ford. More

My experience with this dealer has been for providing periodic routine service for my 2006 Lincoln LS. They honor the lifetime oil/filter change agreement I had with Scottsdale Lincoln Mercury, where I b periodic routine service for my 2006 Lincoln LS. They honor the lifetime oil/filter change agreement I had with Scottsdale Lincoln Mercury, where I bought it. Camelback Ford, Lincoln, Mercury took over that business when they closed. My Lincoln LS now has about 36,000 miles on it, and it has never needed any repairs other than routine maintenance, so my experience with this dealer has only involved routing service. They have always been very friendly and prompt, and they informed me when my cabin filter was dirty. They have always returned my car in a clean and ready condition, except for once when the odometer had been changed to metric readout, which they quickly fixed. My only complaints are minor, like leaving my radio tuned to a crap music station and leaving the A/C set to -40°... adjustments I can immediately correct. More

Our overall experience was great! The pricing was fair, Our overall experience was great! The pricing was fair, and in the end our interest rate and payment came back even lower than expected. The peopl Our overall experience was great! The pricing was fair, and in the end our interest rate and payment came back even lower than expected. The people were great to work with, and made the experience enjoyable. There was no hassling back and forth of numbers, etc. We weren`t there for hours while being jerked around. It was the easiest transition that I have ever had. More

There simple THE BEST thank you Troy for makeing my daughter smile and for the good service.Thats why i give them this rating.From the time we walk in we liked how they treat us and the way we make the daughter smile and for the good service.Thats why i give them this rating.From the time we walk in we liked how they treat us and the way we make the deal Troy was there for us.So next time ill be there and is going to be soon so once again Thank you More

I could go on and on of how times have been so hard lately, but we all know the story. So, to make that part short, I had to sell my 2007 paid for Truck which was a tough one for me to do, but it gave lately, but we all know the story. So, to make that part short, I had to sell my 2007 paid for Truck which was a tough one for me to do, but it gave me enough to get caught up on just living and enough to start looking for another vehicle. After selling my truck, I thought that it would be awhile before I would be driving another vehicle the way my truck was to me. But, that all changed when I walked into Camelback Ford Used Car Department. My friend had called earlier and was told for us to come down and ask for Kevin. Once there and when Kevin walked up to us wearing an Ol' Country Straw Hat with a Smile Bigger than Texas and knowing that smile was coming from within, I knew and felt then that there was something about this place that gave me a safe, honest and trustworthy feeling. After buying a truck that day and driving it for most of the day, I just didn't like it, it wasn't what I expected, feeling like I had made a huge mistake and thinking I had lost all the money I had left to buy it, I was devasted. I went back to CB Ford and explained my situation starting with Kevin to Jorge then to the Director Josh Bleckler. It took a couple of days to find me something I liked, cause I can be a complicated lady sometimes, I've been told!! I was treated with such respect and kindness from just not Kevn, Josh & Jorge, but also Anthony & Jay in the Finacial Department and some other employees, Mike, etc. that I had gotten to know in conversation. You All Are Awesome, Thanks for turning a difficult situation in my life into a Fun and Positive one!!! The vehicle I ended up with was more than what I would of imagined, a Jeep Chrkee, never thought I'd like nothing else but a truck, but I love my Jeep!! More

A lot of personal effort to take good care of the Customer is evident on the part of everyone that I have been in contact with so far. Each staff member seems very knowledgeable about his or her Customer is evident on the part of everyone that I have been in contact with so far. Each staff member seems very knowledgeable about his or her job. Convenient location. Everyone seems to have a purpose and seems to be efficient. More

purchased 2011 5.0 mustang last july, they offered good trade in value with my 2005 mustang, salesman and financing dept was nice and friendly, only problem was, about APR, they offered this and singed the trade in value with my 2005 mustang, salesman and financing dept was nice and friendly, only problem was, about APR, they offered this and singed the contract and then after a week they called me to sign a newer contract with higher APR. More