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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,096 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,096 reviews

July 21, 2024

I hate dealing with car salesman. That being said Will was great. Super down to earth. Not pushy at all and just a real dude that isn’t trying to feed you some B.S. sales tactics. He More

by jessebyrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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Jul 26, 2024 -

Camelback Ford responded

Thank you for your fantastic review! We’re thrilled to hear that Will made your experience positive and stress-free. It’s great to know he was down-to-earth and provided a genuine, no-pressure experience while helping you find the best deal on your truck. We appreciate your research and are glad we could meet your needs. Thanks for choosing us, and if you need anything else, feel free to reach out!

July 21, 2024

Excellent job by sales rep Christian. Did a lot of work for us as we decided on this vehilce More

by mmgrams1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cheyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Camelback Ford responded

Thank you for your feedback! We’re glad to hear that Christian did an excellent job and worked hard to assist you with your vehicle decision. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, feel free to reach out!

July 20, 2024

I always buy my cars with my boy Antonio. He always making sure you get your best moneys worth when buying a car. Pre owned or new. Second car purchase with my boy! More

by Jose romo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jul 26, 2024 -

Camelback Ford responded

Thank you for your loyal support and for sharing your positive experience! We're thrilled to hear that Antonio consistently ensures you get the best value for your money, whether you're buying new or pre-owned. It's fantastic to know that this is your second car purchase with him. We appreciate your continued trust in us. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to helping you with your next purchase!

July 19, 2024

He was kind and knowledgeable and most importantly helped me find my Automobile and I Love it I highly recommend anyone who buys look for Saeed He will help you get the car you need even when your not certai More

by Iammee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2024

Mitch and Peter are terrific guys. Very kind and helpful. They made me feel comfortable. The transaction went smoothly. Thanks so much More

by Dorothymaifield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch,Peter, and alex
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June 25, 2024

Id give them no stars if I could. Horrible service. Worst customer service ever. 0 stars. More

by Mel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager Bash
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Jul 02, 2024 -

Camelback Ford responded

Mel, we are disappointed to hear this as we strive to provide every customer with great customer service. We would like to speak with you to get a better understanding of what transpired during your visit with us so we can try and address any concerns you may have. We are unable to identify you by this screenname to reach out directly so please contact Stephanie Jackson-Finley, our Customer Relations Manager, at 855-971-8319 at your earliest convenience.

June 25, 2024

Great thanks to Ayden's assistance, I got the perfect car at a fair price! More

by hsinyuhuang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayden Andrews
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June 25, 2024

Saeed was great. Made the process very enjoyable. Very knowledgeable about product and a pleasure to work with. More

by mwolf2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2024

The guy has good energy. He was quick with the deal. Definitely fun to have around. More

by Varad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Albanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2024

Very unhappy with experience with overall experience. DT (salesperson) was attentive and professional initially. But overall, unresponsive staff. Initial deal fell through, and it took 10 days to notify More

by Aleksmar79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doroteo Inzunza
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Jul 01, 2024 -

Camelback Ford responded

Thank you for bringing your recent experience at Camelback Ford to our attention. We sincerely apologize that your car buying experience fell short of our expectations. We take all customer concerns seriously, and we want to work towards a resolution. Our Customer Relations Manager, Stephanie Jackson-Finley, is available to speak with you directly at 855-971-8319. We appreciate your patience and apologize again for the inconvenience caused. We hope to regain your trust and turn this experience into a positive one.

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