Cambridge Honda - Service Center

This visit was for recall work--replacement/repair of the fuel pump module about which I received a communication from Honda. The notice instructed me to call the dealership to schedule an appointment f the fuel pump module about which I received a communication from Honda. The notice instructed me to call the dealership to schedule an appointment for the work which I did. The notice also said that the work would take about an hour and 15 minutes. However, when I checked in at the dealership for the work I was told it would take 2and a half to 3 hours; the notice said that the service department would give me a different time estimate for the time the work would take, but the person on the phone did not do this. Also, when I brought the car in they asked to confirm with me that I had less than a tank of gas, I had almost a full tank; neither the notice from Honda nor the person who made the appointment with me on phone, told me about this. Poor communication from Honda and the dealership! More

I was prepared to wait. When they realized the repair would take all day, they summoned an Uber to take me home. They have a nice crew. When they realized the repair would take all day, they summoned an Uber to take me home. They have a nice crew. More

Fantastic service center. Polite and professional. Clean waiting area. Free wifi.vending machines available for snacks. Polite and professional. Clean waiting area. Free wifi.vending machines available for snacks. More

Service personnel were cordial and competent. The work on my car was thorough and excellent. The work on my car was thorough and excellent. More

The staff was friendly and courteous. I was taken on time and service was completed in a timely manner. I was taken on time and service was completed in a timely manner. More

I bought my car at this dealer and continue to bring my car for service . I trust them and usually wait for my car which is always completed on time. car for service . I trust them and usually wait for my car which is always completed on time. More

Cambridge Honda is my choice the service is great and timely and customer service is great as well timely and customer service is great as well More

Very good service and quick service ,I recommend this dealer,my first time and I will be back dealer,my first time and I will be back More

Glenn in service was so helpful and professional. He was able to get my car serviced that same day so I could make it to an important appointment I had later on. He checked in throughout the time wit He was able to get my car serviced that same day so I could make it to an important appointment I had later on. He checked in throughout the time with updates and explained everything well. Thank you! More

Fast service without an appointment people were cordial clean area not upselling anything very professional clean area not upselling anything very professional More