Cambridge Honda

My experience with Cambridge Honda was exceptional. The sales people were very personable and created a very comfortable atmoshere in a stressful situation such as buying a car. I walked in with an idea of sales people were very personable and created a very comfortable atmoshere in a stressful situation such as buying a car. I walked in with an idea of what I wanted and left with exactly what I needed. Every person I encountered understood the enormous undertaking it is in purchasing a vehicle and I was well accomidated. In addition to the service the vehicle is amazing! I know others people who have been to Cambridge Honda and they all agree that the service is great and the people are fantastic. More

Danny's rating is way off the charts as far as we're concerned: a mere “5” simply does not give him his justice due. Last week, well after service hours, my husband and I brought our Honda Civic Hy concerned: a mere “5” simply does not give him his justice due. Last week, well after service hours, my husband and I brought our Honda Civic Hybrid in for an appointment that was scheduled due to warning lights that had appeared on the display. We fully expected to complete the questions on the drop-off envelope, insert the car key, and drop the envelope in the slot. Danny was about to leave with his coat on and carrying case in tow. Instead of heading out the door, he patiently answered my questions about warranty information and offered to check the status on the computer. Much to our surprise (and potential delight), he determined that the warranty for the hybrid battery expired on that very day. He ensured that our car was entered in the system so that we were eligible for a new battery, if needed. Well, it turned out that the hybrid battery did need to be replaced and we were covered by the warranty. THIS IS INCREDULOUS---eight years to the day!!!! Without Danny’s exemplary, service-oriented mindset, we would have been out of luck. WE ARE EXTREMELY APPRECIATIVE OF HIS EFFORTS!!! More

This was the easiest transaction ever! I turned in my Honda Ridgeline lease two months early. They did all of the paperwork and had my new lease vehicle ready exactly at the time they said they would. Honda Ridgeline lease two months early. They did all of the paperwork and had my new lease vehicle ready exactly at the time they said they would. My lease payment is considerably lower and I love my new Odessey! Rebecca and Paul were wonderful to work with and they made the whole experience hasslefree. More

Our salesperson Paul really listened to what we had to say and found the vehicle that met out needs the best. He was good about explaining all our options, taking us through the test drive, and guiding u say and found the vehicle that met out needs the best. He was good about explaining all our options, taking us through the test drive, and guiding us through the rest of the formalities of buying a car. More

Awesome and great car buying experience. No hassle, just the facts, a price, an agreement and delivery of our new car on time as promised. I would recommend this dealership along with Rebecca and Matt all the facts, a price, an agreement and delivery of our new car on time as promised. I would recommend this dealership along with Rebecca and Matt all the time should someone desire to purchase a Honda automobile. I really can't express to anyone reviewing this the pleasant and enjoyable experience had by myself (and wife) with the purchase of our 2010 Odyssey Touring. More

My current Honda lease was coming to and end. So my My current Honda lease was coming to and end. So my husband & I visited Cambridge Honda. We were immediately greeted by Rebecca Rideout. She was My current Honda lease was coming to and end. So my husband & I visited Cambridge Honda. We were immediately greeted by Rebecca Rideout. She was friendly & genuinely seemed to want to help us. We test drove the CRV as well as the 2010 Accord Coupe. We were not sure which vehicle would be the best for us. Rebecca ran numbers on both models to see which was better for us. The entire "deal" process took a few days. Rebecca constantly checked in with me to make sure I had no questions. She even went to the extent of giving me her cell phone number so I could reach her. My husband and I are so excited with our new car. Thank you to everyone at Cambridge Honda. More

Kathy Lemus made this purchasing experience as easy and hassle free as possible Kathy was straight forward and trust worthy she's the girl u want to see when ur looking for a vehicle I have bought 5 hondas hassle free as possible Kathy was straight forward and trust worthy she's the girl u want to see when ur looking for a vehicle I have bought 5 hondas from her and so has family and friends you will always find her when you need her if u need an oil change or a part she's always there to help with her friendly service keep up the costumer service Kathy sincerely the Doyle Family More

I had a great experience in buying my Honda Accord from Cambridge Honda. Prior to purchasing, I did my proper due diligence, visiting a number of local dealerships, requesting quotes, taking test drive Cambridge Honda. Prior to purchasing, I did my proper due diligence, visiting a number of local dealerships, requesting quotes, taking test drives, etc., and I went with Cambridge strictly because of my salesman, Jerry Jules. The sales environment was low pressure (almost too low pressure, but appreciated) and never was I pressured into making a decision. In fact, I left the dealership twice without any resistance from Jerry or his manager. All that was said when I left both times (paraphrased) "let us know if there is any way we can help you with making your decision". I experienced much more aggressive sales tactics from other dealerships (Honda and non-Honda), some referencing this website as proof that Cambridge would not come through. Although fully aware of their low ratings (admittedly, creating some skepticism), I felt confident that Jerry could deliver... and he did. Additionally, Cambridge is aware of their low ratings and they are working hard to improve on it. This can be a great advantage to a buyer that is educated in car buying (see edmunds.com, kbb.com, nada.com, consumer reports, etc.), as Cambridge works hard to match or beat the best prices and will bend over backwards to address every concern (unsure of other sales reps, but the case for Jerry). I have not brought my car in for servicing so I can't speak to that department, but I intend to - I will write a report on my experiences there after a few times in. More

Excellent dealer, I was happy with overall new car purchasing experience. For the negotiation, it was low-pressure and based on the facts without any games. The prices were transparent and included th purchasing experience. For the negotiation, it was low-pressure and based on the facts without any games. The prices were transparent and included the destination fee (other dealers would first negotiate the price and add up the destination fee, etc.). Bobby (lead salesman) made the process very transparent and comfortable. More

I have to say up front that this was, without a doubt, the best new-car experience I have had to date. I think I can speak for my husband as well. First of all, and most important, is that Rebecca R the best new-car experience I have had to date. I think I can speak for my husband as well. First of all, and most important, is that Rebecca Rideout, our salesperson, really earned her sales commission before and during the sale of our 2010 Honda Accord (which we love, by the way). In any case, Rebecca was professional and very personable. I know her job is to sell cars, but we never felt pressured to buy something we didn't want or couldn't afford. She knew what we were looking for, and she delivered. She did make some suggestions that were reasonable, and when we said that we were not interested, that was that. Philip, the accessory sales manager, presented certain products to us, but again, like Rebecca, he was not obnoxious, trying to force us to buy things we didn't want or need. Again, we knew what we wanted and that's what we bought. No pressure. No lies. No badgering. Philip is a nice guy who is just doing his job and he does it well. Last but not least, there's Matthew in finance. He would be that guy that everyone dreads in a car dealership. But he's not. Matthew gave us some great advice with respect to the financing of our car (to which we agreed), but that was all. He gave a presentation on some extended warranties, but we were in a hurry and had to come back the following day to complete the sale. He was probably hoping we'd change our minds and buy the expensive products that he was selling. But again, like Rebecca and Philip, there was no pressure and no badgering to buy things we didn't want. We thought for sure that with 24 hours for him to come up with deceptive and harrasing ways to try to force us to spend beyond our means he would come at us like so many of those obnoxious car salespeople we all hear so much about. But not Matthew. And not Philip. And not Rebecca. If their bosses read this review, they might be concerned that these employees didn't do their job by trying to coerce us into buying all the extras. But rest assured, boss, that these employees are the reason I would buy another car from your dealership and why I would recommend them to my family and friends. That has to be worth so much more than the few hundred extra dollars we could have spent. More