Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cambridge Honda
Cambridge, MA
655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 655 reviews
March 20, 2011
Sales person Rebecca was down to earth, friendly, straight-forward, clear, and I really felt that she was trying to get me a reasonable price. Manager Joe closed the deal when I was close but not rea straight-forward, clear, and I really felt that she was trying to get me a reasonable price. Manager Joe closed the deal when I was close but not ready to commit by taking my trade in and assuming some risk in terms of resale value. I have researched this now for almost two months and was deciding between the Town & Country, Quest, Sienna, and the Odyssey. I have visited at least 6 dealerships during this time and Cambridge Honda was the easiest to deal with but more importantly, not as pushy and typical "car-salesman-like". I hate it when salesman tell you the obvious sales pitch thing like "oh, I drove the other but it just doesn't feel like the Honda" without any furter explanation or whatever. It is so obvious that I almost immediately distrust the person. Who would fall for that? What kind of customer would give ANY value to such a comment? In case you want to pass this on to your designers. I am only comparing the top of the line of these cars: - I loved the Town & Country interior (as supposed to 3 yrs ago when I went through the exact same exersice) but illiminated this one because of the lag time in the gas-peddle (pressing and de-pressing). - I really liked the Quest overall but because it is a new car, their resale is unknown and hence, the lease too high. - The Sienna interior is great but the lease is more expensive and Toyota prevents operation of the naviation etc. during driving. Really annoying (although a good voice activation softens the issue somewhat). Overall, the Honda had a very nice interior (although I really miss the wood trim and heated stearing wheel.) I have compared the cars by specs and all cars are incredible machines with almost exact dimensions like weight, length, power, torque, etc. There are definately some exceptions but overall, the cars are similar. Therefore, assuming reliability etc. is the same, I look at blue-tooth integration, navigation, sound, overall luxury, and then of course, PRICE. The Honda was the best for me, especially taking the dealership into account. In case it is relevant, I am a mechanical engineer and actually studied automotive engineering in the Netherlands. I hope this info is usefull. I would love to hear what you actually do with this information since I spend a reasonable amount of time writing this up. Best, Luc. More
by LucAalmans
Employees Worked With
3
March 12, 2011
Bobby was extremely friendly, helpful, and straightforward, and I recommend him for a raise. He worked closely with us to find out our needs and tried to match us with the most appropriate ve straightforward, and I recommend him for a raise. He worked closely with us to find out our needs and tried to match us with the most appropriate vehicle. Overall the experience was very comfortable and non-pressuring. More
by dhoogs35
Employees Worked With
Bobby Boyd
March 09, 2011
Absolutely incredible experience. I've purchased and leased alot of vehicles over the years, and I can enthusiastically say that the team at Cambridge Honda stands above the rest. Genuine effort was mad leased alot of vehicles over the years, and I can enthusiastically say that the team at Cambridge Honda stands above the rest. Genuine effort was made by all to ensure that my experience was exceptional. And the icing on the cake is that I love my new CRV! More
by halday
Employees Worked With
Bobby Boyd
March 08, 2011
Great team of salespeople and finance people. They work hard to give you want you want. I highly recommend this dealership. Joanne in Finance was great. She tried to get me the best deal for my money. hard to give you want you want. I highly recommend this dealership. Joanne in Finance was great. She tried to get me the best deal for my money. Doug in sales was very helpful and available for questions or concerns. More
by margaret238
Employees Worked With
Doug and Joanne
March 04, 2011
As a widow, I had never before bought a car on my own. With some trepidation and having done some research online plus a strong recommendation from a family member, I knew I wanted a Honda CR-V and Cambri With some trepidation and having done some research online plus a strong recommendation from a family member, I knew I wanted a Honda CR-V and Cambridge Honda being a convenient distance I went there. I could not have been more satisfied. I was treated with the utmost care, by both Rebecca and Joe. I had every feature described to me, had the proper model recommended to fit my needs, given a very fair trade-in on my car, and had the financing completely explained to me. I had my car within four days. I strongly recommend this dealership for any Honda or Chevrolet needs. More
by mderosa751
Employees Worked With
Rebecca Fleck - Joe Bellizia
February 27, 2011
My sister and my niece had just leased a car and highly recommended Bobby and Cambridge Honda. Without even looking into another dealership I went right to Cambridge Honda. Bobby was very professional and recommended Bobby and Cambridge Honda. Without even looking into another dealership I went right to Cambridge Honda. Bobby was very professional and extremely helpful and in helping me choose a car that best suited my needs. He was not a "pushy salesman", was very polite and made me feel very comfortable, taking his time with me and answering all questions I had. Overall my experience with Bobby was excellent and I would highly recommend him and Cambridge Honda to everyone I know. Thank you Bobby, it was a pleasure doing business with you!!! More
by Linda Callahan
Employees Worked With
Bobby Boyd
February 24, 2011
Bobby Boyd was THE reason my mother and I both bought cars at Cambridge Honda this week! He is, simply put a great stand up guy and a pleasure to work with in dealing with such a big purchase! He is no cars at Cambridge Honda this week! He is, simply put a great stand up guy and a pleasure to work with in dealing with such a big purchase! He is not your typical "car salesman"....wasn't pushy, didn't try to force us to buy in a range we were not comfortable with, no obnoxious cliches. He is proof that they are good honest car salesmen out there. I bought my Honda accord at Cambridge Honda 15 years ago and was always happy with the way I was treated there so I decided to trade in and buy new Pilot at the same place. I even convinced my mother to go there as well to buy a CRV. Bobby was just the icing on the cake that made our experience that much more enjoyable. He deserves high praise for his work at Cambride Honda. Sincerly, Susanne Ames More
by susanneames
Employees Worked With
Bobby Boyd
February 20, 2011
My buying experience was a pleasure ay Cambridge Honda. My buying experience was a pleasure ay Cambridge Honda. First from a call back to my request by the finance officer Eric Cummings telling me to co My buying experience was a pleasure ay Cambridge Honda. First from a call back to my request by the finance officer Eric Cummings telling me to come down because he was pretty sure he could meet my request. And then after arriving at the dealer and meeting Eric he set my wife and I up with Joanne Courtemanche from sales who was an absolute pleasure to deal with. We went back and forth on several options until we came to the perfect deal for me and my wife. The entire time was friendly and pressure free. I will and am going to recommend Cambridge Honda to anyone asking me where to buy a car. Thank you Eric and Joanne for your help and making this buying eperience one we will not forget. Tony & Marcia Cobuccio P.S. Thanks for the coffee, donuts and hot dog!!! More
by tcobuccio
Employees Worked With
Eric Cummings & Joanne Courtemanche
February 19, 2011
I came to change oil and check on some noise from the exhaust system. Total price paid: $160! They charged me 109 to tell me that I need to replace the WHOLE exhaust system, and 40 bucks for an oil chang exhaust system. Total price paid: $160! They charged me 109 to tell me that I need to replace the WHOLE exhaust system, and 40 bucks for an oil change. They also checked my battery and suggested that I replace it right away (the battery is just fine so far) for another 140 Basically, if I was saying yes to all they suggested, I would leave around 2500 easily. Honda needs to stop this tip-off, second time I see this at a dealer. Never coming back to these guys! More
by Nicks652
Employees Worked With
Gannet?
February 13, 2011
I exchanged my lease easily and effortlessly and they met my price requirements. My car was ready the next day. I was treated with respect, did not have to wait long, and all of the details I desired on the my price requirements. My car was ready the next day. I was treated with respect, did not have to wait long, and all of the details I desired on the car were available. I enjoyed working with Bobby and would recommend him highly as a sales rep for Honda. More
by kimberlyk9
Employees Worked With
bobby boyd
