Cambridge Honda

I walked into the dealership on a rainy day and about an hour before closing time. I was greeted with a smile and patience. Bobby, the salesperson, presented himself as a person first and then salesman. He hour before closing time. I was greeted with a smile and patience. Bobby, the salesperson, presented himself as a person first and then salesman. He was very knowledgeable about the car and was willing to work with the pricing I had in mind. Of course there are always glitches when making any major purchase, but I remained impressed by Bobby's patience, courtesy, and attention to my questions. I also appreciated the follow-up call a couple of days later to make sure I was enjoying my car. I'm sure I could've saved a little (very little) money by shopping around, but to me the comfort I felt with this dealership was worth it. More

If Bobby Boyd had been the only person I had contact with If Bobby Boyd had been the only person I had contact with at Cambridge Honda, I would have rated "Customer Service", "Friendliness", and "Overall If Bobby Boyd had been the only person I had contact with at Cambridge Honda, I would have rated "Customer Service", "Friendliness", and "Overall Experience" as 4 or 5. Bobby inspired confidence that he was on my side and was really interested in getting me the best deal he could. He drove me over to the dealerships storage lot(about 5 miles away)because they didn't have the color of the car I was interested in on the dealership lot. On the negative side, the person answering the phone at the dealership has a poor telephone manner and first salesman I spoke with on the phone(don't remember his name) didn't seem like someone I wanted to do business with. On the day I came to pick up the car, the financial manager was not very personable. His manner was cut and dried and too abrupt and rushed. He didn't on his own take the time to explain things to me carefully but when I asked, he did answer my questions. Their was some confusion about the terms of the deal that Bobby and I had worked out and he had to rewrite the contract a couple of times. I'm not sure whose fault this was but Bobby apologized a few times for the inconvenience and delay. The financial manager just seemed irritated about the situation and expressed it to Bobby. He may have been justified in doing so but it created a slightly awkward situation. In the end, Bobby's friendly, professional and accommodating manner and the deal he helped me to get left me feeling happy with my experience with Cambridge Honda and this is why I would recommend the dealership. More

Rebecca was the perfect salesperson for a no nonsense person like me. She was so great to work with, that it actually influenced me in making a selection between the car @ this dealership & another. Sh person like me. She was so great to work with, that it actually influenced me in making a selection between the car @ this dealership & another. She knew everything about the car & the process. She went above & beyond what I expected in order to accomodate my schedule. I enjoyed buying the car from her. More

My husband and I dread car-shopping but this was the most amazing, easiest car-buying experience we have had. Bobby Boyd is a great person. He was friendly, professional and worked with us to make sure our amazing, easiest car-buying experience we have had. Bobby Boyd is a great person. He was friendly, professional and worked with us to make sure our experience was the best it could be. He was honest and helpful every step of the way. Sometimes sales people can be too familiar, acting as if they are your new best friend, but that was not the case with Bobby. He was friendly and helpful but also relaxed and professional. I don't think that is an easy balance to achieve. Everyone we interacted with at the dealership was professional and helpful. We had some minor issues with the used car we purchased. I called Bobby and he immediately contacted service, set up an appointment that was convenient for me, and scheduled a rental car so we would not be without a car. I didn't even have to ask about it. He just did it. As a result, there was no inconvenience to have the car fixed. The service department was also amazing. The staff were friendly and helpful and the repair was done quickly. Although we live about an hour from this dealer, because of our positive experience with Bobby, we would definitely return to it when we need another car. Thank you, Bobby, for making our car-buying experience completely stress-free. More

We came in on Mother's Day -- which sort of seemed the graveyard shift for car dealers. Bobby was straighforward with us. Worked a reasonable price -- made us feel valued. Delivery was two days later and graveyard shift for car dealers. Bobby was straighforward with us. Worked a reasonable price -- made us feel valued. Delivery was two days later and went without a hitch. This was just good business. No drama, no stupid car dealer tricks. Wonderful. More

Justin was great while buying the 2000 Honda Civic. After I bought the car I took it to Firestone for a complete car checkup. Firestone told me the Front Upper bolt needed to be replaced. I took the car back I bought the car I took it to Firestone for a complete car checkup. Firestone told me the Front Upper bolt needed to be replaced. I took the car back to the to Cambridge Honda. Justin took me to Joe B who was the sales car manager. Joe replaced the upper left bolt free of charge. Was really a pleasant experience. Would greatly recommend the Cambridge Honda. More

Positives: + They did the work fast + Work was done Positives: + They did the work fast + Work was done correctly + They picked me up and dropped me off at the train, which was convenient + washed t Positives: + They did the work fast + Work was done correctly + They picked me up and dropped me off at the train, which was convenient + washed the car Negatives: + very expensive + felt like I was getting up-sold + sales rep a bit pushy / aggressive More

Bobby's customer service far exceeded my expectations. After initially calling the dealership and speaking with Gene Carter, I met with him about the pre-owned car I saw online. Gene was knowledgeable and After initially calling the dealership and speaking with Gene Carter, I met with him about the pre-owned car I saw online. Gene was knowledgeable and helpful, but just not the salesperson for me. We simply had different styles. However, when I returned the next day and met with Bobby, I felt comfortable and was able to completely understand all of the details about the car I was considering. When I asked if I could bring the pre-owned car to my local mechanic to get checked out (since it was not a certified pre-owned), Bobby even encouraged it. And the mechanic ended up telling me it was a great car! Bobby helped me through the process of buying my first car and was patient when I could not come pick-up the car on the day we had agreed to. I left feeling like I had gotten a great deal on a car I really liked. More

The salesman I worked with was very friendly and helpful. I thought he was direct and straightforward and seemed to want to get me the best options available. The price quoted me was lower than I initially e I thought he was direct and straightforward and seemed to want to get me the best options available. The price quoted me was lower than I initially expected. I came in on more than one occasion and found other sales people also pleasant and easy to work with. More

Brought my 98 Buick Riviera in for a Service Engine Soon light and knew that it was going to be complicated but their technician took the time and fixed this right and it wasn't as expensive as my local mec light and knew that it was going to be complicated but their technician took the time and fixed this right and it wasn't as expensive as my local mechanic who tried to fix this problem and couldn't. I was very impressed with the technicians explanation of the issue and the steps he took to solve it.THANK YOU it runs GREAT! To top it off the car was washed and vacuumed. More