Cambridge Honda
Cambridge, MA
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I went to Cambridge Honda with the intent of checking out their CPO cars, and ended up purchasing a brand new 2012 Civic EX. The experience was positive. Justin was a great sales person, who definitely kne their CPO cars, and ended up purchasing a brand new 2012 Civic EX. The experience was positive. Justin was a great sales person, who definitely knew the ins and outs of the Civic. Not once did I feel as though I was being pushed to buy the car. After some back an forth negotiating on the price of the vehicle, I was able to get it to a price that I thought was reasonable, with great financing options. Overall It was a relatively painless process, and Justin made it even better by being friendly, knowledgeable, and honest. They even threw in some additional "gifts" including a free oil change and a tank of gas. Not to mention the bottle of celebratory champagne! I will definetely refer my friends and family to this dealership! More
Justin provided us excellent service. He was friendly and very helpful in choosing our car, setting up the car, etc. He was very patient in helping to set up my bluetooth for example and going over all of t very helpful in choosing our car, setting up the car, etc. He was very patient in helping to set up my bluetooth for example and going over all of the new car's electronic features, which I am pretty inexperienced in. He assisted us with all of the paperwork and other requirements. Others, like Eric, also were very informative and provided excellent service. More
I located this dealer on the internet through a U.S.News Purhase Program. They were one of 4 dealers in the program & they were not the first that i contacted.I contacted a NH dealer first & quickly realize Purhase Program. They were one of 4 dealers in the program & they were not the first that i contacted.I contacted a NH dealer first & quickly realized I had better continue my search.I contacted Joanne,Director of Internet Services for Cambridge Honda by phone, she was very helpful in checking her inventory to see if they had what i wanted & to acknowledge her dealer's participation in the program & at the price that the program had noted. She even gave me a "ballpark quote" on the values of my 2 trade-ins.She was friendly,knowledgeable,& to the point, not wanting to waste my time or theirs,how refreshing.I went down to them the next day fron NH to show them one of my trades to see if it would measure up to what i was told on the phone, OMG it was worth more! R U kidding me, unbelievable. It was then that I got introduced to sales consultant, Joe Torres & things even got better. He couldn't have been nicer,explaining the vehicle to me & always answering all my questions. He even introduced me to the servce department,the GM, & yes the Owner,Andy.When can u remember being treated like that? So needless to say i purchased a new Honda & Joe even delivered it to me in NH! From my internet search, to my first phone call, to the signing of my papers, to the final delivery,everybody was great!I believe that attitudes get passed down from the top,& in this case i could see why everyone was so positive & helpful after meeting & speaking to Andy, the owner.If you want a good buying experience where you are treated with respect, where you as a potential customer are #1,& you drive away happy & feeling you were treated fair, then this is the Dealer for you. From the get-go the customer service was triple AAA.Isn't that how we would want to be treated? Joanne & Joe,& the entire Cambridge Honda team,I say thanks & wish you continued success1 You have a satisfied customer here in NH. More
My wife and I enjoyed dealing with Rebecca. She was friendly and knowledgeable, and she gave us information straight. She was recommended by a neighbor. friendly and knowledgeable, and she gave us information straight. She was recommended by a neighbor. More
We couldn't have been more pleased with our experience in large part because of Bobby Boyd. He was professional, informative, honest and thorough without the pressure and pushiness that many car salespeople large part because of Bobby Boyd. He was professional, informative, honest and thorough without the pressure and pushiness that many car salespeople employ. We can't recommend him highly enough! More
I just leased a 2011 Honda Pilot from this dealership. I had gone to another dealer for a test drive but they refused to provide me with the detailed information I requested. They were trying to sell me on had gone to another dealer for a test drive but they refused to provide me with the detailed information I requested. They were trying to sell me on a payment instead of a car. I called Justin at Cambridge Honda. He and his Sales Manager gave me all the information I requested, quoted a competitive price, and handled the delivery perfectly. I was very impressed with Cambridge Honda and will return for future services. More
It was pleasure to buy this car from 'Cambridge Honda'. I wanna thanks to Mr. Bobby, the sales person. He was friendly, honest and easy to deal, didn't kill our times like other sales persons. Overall, I app wanna thanks to Mr. Bobby, the sales person. He was friendly, honest and easy to deal, didn't kill our times like other sales persons. Overall, I appreciate their business. Thanks!!! More
We were extremely pleased with Mr. Boyd. Very professional (at the same time friendly and sincere)- informative and attentive to our needs. Mr. Boyd even programmed our radio! - something that m professional (at the same time friendly and sincere)- informative and attentive to our needs. Mr. Boyd even programmed our radio! - something that may have taken a while for us to enjoy. He has already been highly recommended by us to our friends. There will be many visitors to the Cambridge Honda looking for him. Regards, Domenic and Mildred Calautti More
Our experience at Cambridge Honda was perfect b/c of Rebecca Rideout. She took the time to run numbers for a few cars. She knew what I wanted and worked really hard to get my payments to where I felt co Rebecca Rideout. She took the time to run numbers for a few cars. She knew what I wanted and worked really hard to get my payments to where I felt comfortable. She was so understanding and supportive! After buying the car..I felt so relieved that we worked with Rebecca. I know if I need her for anything in the next three years she will be right there to help me in a second. She is such a great person. More
I originally called just to get a quote for leasing options. Justin was very friendly and very thorough in his explanation of all of the leasing options. I was happy with the leasing price and was very options. Justin was very friendly and very thorough in his explanation of all of the leasing options. I was happy with the leasing price and was very pleased when we went into the dealership for a test drive and to finally fill out the necessary paperwork. Justin again walked us through the process so that we understood. We were asked several times if we had any questions and Justin did seem to care if we were happy or not. We met with two other employees who were also quite helpful. When I received the car, my preferred radio stations were set and my personalized options were in place. I was very happy with all of the service overall and would certainly recommend this dealership in the future. More