
Cambridge Honda
Cambridge, MA
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Worst sales experience I ever had. In short the guy Worst sales experience I ever had. In short the guy comes over and says "you looking to buy a car today, cos we are in the business of selling cars Worst sales experience I ever had. In short the guy comes over and says "you looking to buy a car today, cos we are in the business of selling cars here". Thats how it started. I should have stopped there. The guy was only interested in how much money I made and before I even started to discuss buying a car he wanted my income, my social and how much I pay for housing then he walked off. I actually think he was going to get me pre approved for a loan I had not even asked for. We hadn't even discussed what I wanted in an auto or even a test drive. He just wanted to get me pre approved for the maximum and try offload a car in my max range to me. He just treated my personal information that I don't just give to anybody like dirt. I waited and after a while he came back still holding the sheet with my personal information which I was afraid of them selling to other companies, I asked for the sheet, and when I had it in my hand he forcefully tried to grab it out of my hand and when I resisted he crushed my hand into a ball with his own hand and held it like that for a few seconds and laughed in my face and told me this is our information now not yours. In my opinion my absolute most private details belongs to me and they have no consent to retain it against my will, and to treat a customer like that is just a disgrace. I was in shock, I immediately left and never returned, and I never will. More
I recommend this dealer. His name is Justin. Few days I recommend this dealer. His name is Justin. Few days ago, I bought a new Honda Pilot. He gave a great deal to me. And he was a perfect dealer. I recommend this dealer. His name is Justin. Few days ago, I bought a new Honda Pilot. He gave a great deal to me. And he was a perfect dealer. My kids like him too. ^----^ Thank you so much, Justin. I was luck to meet you. My family will remember you, maybe forever. More
The Honda CR-V is a great car, and we're very happy to have traded in our leased Toyota Camry for it. Everybody at Cambridge Honda was friendly and helpful. The price we got is also good. But above all el have traded in our leased Toyota Camry for it. Everybody at Cambridge Honda was friendly and helpful. The price we got is also good. But above all else it was Justin Crosby's manner of handling the deal that turned this potentially aggravating process of buying a new car for the first time in our life into a genuinely pleasurable experience. Getting just the CR-V we wanted and retuning the leased Camry turned out to be pretty complicated. But Justin handled the whole affair with true grace and endless patiece. It turns out that he used to volunteer with youth in trouble for several years. He has a natural talent of relating to people and gaining their trust. Justin, and the whole team at Cambridge Honda, have radically changed my image of car dealerships, for the better. If buying a new car can turn out to be such a humanly encouraging experience, then surely there's hope for this world. More
Justin is best!! I bought a Honda CR-V on the 10th day after I arrived in USA, so it was my first and the biggest deal in USA. I was very nervous and worried that I could lose some money because I was sti after I arrived in USA, so it was my first and the biggest deal in USA. I was very nervous and worried that I could lose some money because I was still learning English, so I decided to buy a car really carefully after visiting as many dealer shop as possible. However, I bought the CR-V at the very first shop(Cambridge Honda) because of Justin!! He is really nice, kind, friendly and honest. He did whatever he could for our family, so even my wife and two little daughters like him. He truly helped me settle in Boston. Thank you justin!! I'm really satisfied with your work and kindness. More
Bobby was very friendly and extremely straightforward, being very upfront and honest throughout the whole process. They gave me a great deal on a new car and a very generous offer on my trade-in. I've h being very upfront and honest throughout the whole process. They gave me a great deal on a new car and a very generous offer on my trade-in. I've had great luck with their service department for years, and was pleased to be able to continue my relationship with them. More
I was looking to buy a used car, after getting into a crash where my Volvo was totaled. After looking at several small dealers, and feeling cheated by them, I turned to Cambridge Honda. Justin was a ple crash where my Volvo was totaled. After looking at several small dealers, and feeling cheated by them, I turned to Cambridge Honda. Justin was a pleasure to work with. I spent 4 hours on the lot the first day and was treated with respect and patience. I feel in love with my 2008 CRV, but it needed some body work. Justin did not hesitate to set this up for me; the body shop manager was great and very helpful. I was also able to get this car certified and an extended warranty. When I left the lot with my new car I felt like a queen - the car had been filled with gas, I was given a bottle of champagne, and employees stood waving me off. I thought I had won the lottery! Overall, I had a great experience at Cambridge Honda and would recommend to others looking for a trusted car buying experience. More
Justin Crosby was extremely helpful, very friendly, and professional. He always addresses problems and concerns in a timely manner and try's to give the best deals possible. He has helped me numerous times professional. He always addresses problems and concerns in a timely manner and try's to give the best deals possible. He has helped me numerous times with all sorts of questions and has taken great care of me i have had my car for about 4 months and like it alot. I bought a 2008 Nissan Altima and i am very happy with the vehicle. I would recommend Justin Crosby to my friends and family and also recommend Cambridge Honda as well. Sincerely, Jared Jedrey More
Cambridge Honda was the perfect dealership for me- small, local and tied into the community. The only thing better than the dealership was the salesperson himself. Justin was honest, friendly, interested i local and tied into the community. The only thing better than the dealership was the salesperson himself. Justin was honest, friendly, interested in my needs as a customer and not at all pushy. Justin's work was thorough and professional. It was like buying a car from a family friend. I had been looking at larger dealerships, (against my better judgement), thinking their bottom line would be worth me straying away from my commitment to keeping my purchases through local small businesses. Cambridge Honda was able to match most of the pricing offered to me by the bigger dealerships, further strengthening my original intention. Although I have not yet had a chance to work with the service department yet, Justin personally introduced me to the Service Manager, and I am confident that the service area of this dealership is as outstanding as the sales department. I highly recommend Cambridge Honda as a dealership if you are looking to buy a new car. I also recommend that you ask for Justin Crosby to work with. I'm sure you will have a positive experience, and that you will seriously consider Cambridge Honda when buying a new Honda! More
Bobby is a life saver. I was in a situation with my older car and he not only got me into a brand new car but he got me outta that situation i was in. He also gives great honest advice. I would recommend Bob car and he not only got me into a brand new car but he got me outta that situation i was in. He also gives great honest advice. I would recommend Bobby to anybody looking for a car. More
We dealt with salesman whose name was Justin, he was very nice,friendly, helpful and co-operative. We really liked him. he was one of the best salesperson we have met so far. He made our search very easy, ga nice,friendly, helpful and co-operative. We really liked him. he was one of the best salesperson we have met so far. He made our search very easy, gave options and good suggestion.The finance manager Eric Cumming was also helpful and co- operative. More