
Cambridge Honda
Cambridge, MA
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Bobby Boyd was totally helpful from the beginning to the end of the transaction and, just as importantly, after the transaction when I was becoming acquainted with the car (having signed and purchased). Th end of the transaction and, just as importantly, after the transaction when I was becoming acquainted with the car (having signed and purchased). This is my third transaction with the Cambridge dealership, and each one has been professional, helpful, enthusiastic, and friendly. Each time I have been satisfied with my Accord from the moment I drove it out of the lot. And also in between because I service my cars at the dealership. The reason for that is unfailingly prompt, expert, and courteous treatment whether for a routine oil change or something more serious. I had done my research on-line and also driven some other makes that had gotten good reviews; there are now a range of good cars on the market, some of which tempted me. The attentiveness and thoroughness of everyone I dealt with, but particularly Bobby Boyd, who did all the heavy lifting in the deal, made a big difference in my choice to stay with Honda. The changes in the Accord, particularly the improved headlights, visibility, camera and other safety features were also important. I love all the bells and whistles. Who does not? But they don't save your life. Because the new Accord is a fairly "techy" vehicle, having someone take the time to make sure a new owner "gets it" is critical to the proper use and enjoyment of the car. I am impressed by the clarity of the manual as well (again) the patience of Bobby Boyd in taking me through all the technical aspects of the car. I am sure I will have questions and have confidence that I will be able to get answers from the dealership. I have nothing but compliments for the Cambridge dealership and have (and will continue) recommended it to others. They have an exemplary operation. Kudos and thanks to them. Sallie Adams More
I went in to check out some options and left signing that day because they made it so easy and comfortable! I've worked with Bobby and Ruben and they're both great!! I'm a young woman and I went in alone a day because they made it so easy and comfortable! I've worked with Bobby and Ruben and they're both great!! I'm a young woman and I went in alone and I never felt that I was being taken advantage of. They were patient and thorough and worked me a really good deal. They walked me through each step and made sure I understood each part. They were friendly and welcoming and want to see you leave as a happy customer! More
Bobby was very helpful in buying a new CRV. We did not feel pressured. The dealership missed a few things they were going to do, but get a pass due to the Blizzard of 2013. feel pressured. The dealership missed a few things they were going to do, but get a pass due to the Blizzard of 2013. More
I had a chance to communicate with Justin Crosby regarding my 2002 Honda Civic LX which I bought a few days ago. I had an excellent time with Justin. He is very very friendly, took good care of me a regarding my 2002 Honda Civic LX which I bought a few days ago. I had an excellent time with Justin. He is very very friendly, took good care of me and was very cordial. He suggested me different options for the car that I was looking for and had a wide knowledge on different models and prices. He took care of everything like registration, giving the car in excellent condition etc. I would highly recommend Cambridge Honda and especially Justin for his warm and cordial personality. Thank you. More
Staff seemed to know Honda cars very well and provided clear explanations. Spent time answering all questions and went through all of the features of the vehicle that I purchased. clear explanations. Spent time answering all questions and went through all of the features of the vehicle that I purchased. More
Bobby was extremely helpful and considerate. He was knowledgeable and pleasant. He worked hard and was always in contact and made sure that everything was going according to plan. I would highly recomm knowledgeable and pleasant. He worked hard and was always in contact and made sure that everything was going according to plan. I would highly recommend Bobby. More
Justin was very helpful and extremely efficient in getting me through the buying processes. He not only concentrated in selling the car but took care of the family to meet our needs. getting me through the buying processes. He not only concentrated in selling the car but took care of the family to meet our needs. More
I have been buying cars from this dealership for 13 years...total of 6 cars. I have gone to other dealerships to compare prices. Sometimes I can get a similar price but the people at other dealership years...total of 6 cars. I have gone to other dealerships to compare prices. Sometimes I can get a similar price but the people at other dealerships don't comapre to the friendly service you get at Cambridge Honda. Justin helped me get the car I wanted and I am very satisfied. You cannot go wrong with this place and ask for Justin. More
We bought a 2012 CR-V in January 2012 and had an excellent experience with the salesman, Justin Crosby. We had plenty of time to drive and examine the car, and were treated very well even though we excellent experience with the salesman, Justin Crosby. We had plenty of time to drive and examine the car, and were treated very well even though we did not finance through the dealership. Last summer I had trouble resetting the radio in our 2007 Fit (bought elsewhere). Ashlee looked up the information, came out to the parking lot and fixed the radio cheerfully and without charge. This week we took the Fit in to have the battery replaced, and the service staff looked up and addressed pending recalls. The cost of the new battery was made clear at the beginning, as was the fact that we would need to leave the car overnight (we took it in at 3 pm!). We paid for the $25.95 wash and vac, which was a major bargain. The car runs well, it shines inside and out, and the people were attentive and pleasant. We will certainly go back. More
Bobby was a God send when I was looking for immediate solutions to problems with my Toyota that I bought from another dealership. He provided me with diagnostic solutions so I could know how to move for solutions to problems with my Toyota that I bought from another dealership. He provided me with diagnostic solutions so I could know how to move forward with my current car problems while also making himself available for possibilities at Cambridge Honda. The staff was great with multiple technicians inspecting my car so I would have the most helpful expert assessments. Bobby facilitated the entire process, converting me from mere consumer looking for expert advice to Cambridge Honda customer. More