Cambridge Honda

Well, I'd been driving the old Pathfinder for 17 years, so it's not like I have a huge amount of car-buying experience, but of the salespeople and dealerships I had contact with during this recent p years, so it's not like I have a huge amount of car-buying experience, but of the salespeople and dealerships I had contact with during this recent purchase of a 2013 Honda CR-V, Bobby and Cambridge Honda were my favorites. I did my homework, which helped me not ask too many stupid questions, but Bobby was very frank and very helpful all the way. Plus, he's just a really nice guy. Given that the job description "car salesman" is sometimes used as a synonym for someone trying to be "pushy" and to "put one over on you," it was refreshing to hear Bobby say that he's spent his entire career trying to change that unfortunate stereotype. He's out to create a longer term relationship with the customer, and from what I could see, they do keep coming back to him. Everyone else I dealt with at the dealership was also very pleasant. More

Bobby Boyd is one of the most professional, friendliest and honest Sales Consultants that I've ever dealt with. I have been purchasing my vehicles from Cambridge Honda for serveral years and have been for and honest Sales Consultants that I've ever dealt with. I have been purchasing my vehicles from Cambridge Honda for serveral years and have been fortunate to have Bobby as my consultant for the past 10 years. I just leased my fourth vehicle under his supervision and the experience was, as ususal, seamless. He takes the extra time to answer all questions and concerns (no matter how small) that you may have about the purchase of your vehicle. He is there after your purchase to help with any problems that may arrise and makes sure that your visit to the service department was successful. He has been a huge help to myself and my husband when issues arrise during the period of the lease. I appreciate the work that all the employees at Cambridge Honda provide, but I am definitely a regular customer because of the role Bobby Boyd has played in my experiences with Cambridge Honda. I only wish that for those associates (such as Bobby) who continually bring customers back to the dealership for new purchases, that they get a more feasable commission. Great customer service is so important to customers and it is always appreciated. More

My experience with my sales person (Justin Crosby) was great. He was friendly, knowledgeable, and helpful with the buying process. Even though the dealer did not have the color and options that I wanted i great. He was friendly, knowledgeable, and helpful with the buying process. Even though the dealer did not have the color and options that I wanted in their own inventory he was able to find the vehicle that I wanted at another dealership and was able to procure it . I was very grateful. More

Justin Crosby was definitely an excellent salesperson to Justin Crosby was definitely an excellent salesperson to deal with for advise on puchasing a new car. He has a wealth of knowledge and is extremely h Justin Crosby was definitely an excellent salesperson to deal with for advise on puchasing a new car. He has a wealth of knowledge and is extremely helpful, pleasant, and sincere. I would advise anyone looking for a new car to talk with Justin. They'll be dealing with someone they can trust. They'll be very glad that Justin was the one they bought their new Honda from. More

Justin was amazing to work with when I went in to buy a new Fit when my previous car started to show its age. He was remarkably patient in dealing with myself and my father (on the phone!) and was never wi new Fit when my previous car started to show its age. He was remarkably patient in dealing with myself and my father (on the phone!) and was never without a smile. He seemed just as excited as I was about my purchasing this car. Everyone at the dealership was amazing. They gave me a ride back to my apartment (about 3 miles away) so I could pick up my car to trade-in. Even when my car spontaneously didn't start, Justin was amazing. He helped me to figure out where I could donate the car, and then offered to give me a rental car so I could get to work on Monday (as my Fit wouldn't be ready until then). Overall, it was an easy and uncomplicated process, and everyone at Cambridge Honda was a breeze to work with. More

Bobby Boyd was totally helpful from the beginning to the end of the transaction and, just as importantly, after the transaction when I was becoming acquainted with the car (having signed and purchased). Th end of the transaction and, just as importantly, after the transaction when I was becoming acquainted with the car (having signed and purchased). This is my third transaction with the Cambridge dealership, and each one has been professional, helpful, enthusiastic, and friendly. Each time I have been satisfied with my Accord from the moment I drove it out of the lot. And also in between because I service my cars at the dealership. The reason for that is unfailingly prompt, expert, and courteous treatment whether for a routine oil change or something more serious. I had done my research on-line and also driven some other makes that had gotten good reviews; there are now a range of good cars on the market, some of which tempted me. The attentiveness and thoroughness of everyone I dealt with, but particularly Bobby Boyd, who did all the heavy lifting in the deal, made a big difference in my choice to stay with Honda. The changes in the Accord, particularly the improved headlights, visibility, camera and other safety features were also important. I love all the bells and whistles. Who does not? But they don't save your life. Because the new Accord is a fairly "techy" vehicle, having someone take the time to make sure a new owner "gets it" is critical to the proper use and enjoyment of the car. I am impressed by the clarity of the manual as well (again) the patience of Bobby Boyd in taking me through all the technical aspects of the car. I am sure I will have questions and have confidence that I will be able to get answers from the dealership. I have nothing but compliments for the Cambridge dealership and have (and will continue) recommended it to others. They have an exemplary operation. Kudos and thanks to them. Sallie Adams More

I went in to check out some options and left signing that day because they made it so easy and comfortable! I've worked with Bobby and Ruben and they're both great!! I'm a young woman and I went in alone a day because they made it so easy and comfortable! I've worked with Bobby and Ruben and they're both great!! I'm a young woman and I went in alone and I never felt that I was being taken advantage of. They were patient and thorough and worked me a really good deal. They walked me through each step and made sure I understood each part. They were friendly and welcoming and want to see you leave as a happy customer! More

Bobby was very helpful in buying a new CRV. We did not feel pressured. The dealership missed a few things they were going to do, but get a pass due to the Blizzard of 2013. feel pressured. The dealership missed a few things they were going to do, but get a pass due to the Blizzard of 2013. More

I had a chance to communicate with Justin Crosby regarding my 2002 Honda Civic LX which I bought a few days ago. I had an excellent time with Justin. He is very very friendly, took good care of me a regarding my 2002 Honda Civic LX which I bought a few days ago. I had an excellent time with Justin. He is very very friendly, took good care of me and was very cordial. He suggested me different options for the car that I was looking for and had a wide knowledge on different models and prices. He took care of everything like registration, giving the car in excellent condition etc. I would highly recommend Cambridge Honda and especially Justin for his warm and cordial personality. Thank you. More

Bobby was extremely helpful and considerate. He was knowledgeable and pleasant. He worked hard and was always in contact and made sure that everything was going according to plan. I would highly recomm knowledgeable and pleasant. He worked hard and was always in contact and made sure that everything was going according to plan. I would highly recommend Bobby. More