Cambridge Honda
Cambridge, MA
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So, my review is very positive of Bobby Boyd and Cambridge Honda in general! We bought a used CRV from Bobby about 4 years ago and he was such a pleasure to have to guide us through that purchase. Cambridge Honda in general! We bought a used CRV from Bobby about 4 years ago and he was such a pleasure to have to guide us through that purchase. When I was ready to trade that car in for a newer used CRV I called Bobby and he was again, an impeccable salesman. Seriously, he is a great guy, really gets it and listens to people and what they want. I hope to never have to buy a car from anyone else!! More
I have had nothing but positive experiences with Cambridge Honda, specifically Bobby Boyd. My dad bought his first Honda from Cambridge Honda about 21 years ago. Since then, he has purchased 3 Hon Cambridge Honda, specifically Bobby Boyd. My dad bought his first Honda from Cambridge Honda about 21 years ago. Since then, he has purchased 3 Hondas, my brother purchased 2 Hondas and I have purchased/leased 4. Over the past year, I have leased 3 cars, most recently being last month. Bobby was very attentive to my needs as well as my family's needs. 2 of the cars were leased for my kids. He took the time to ask them what they wanted as well as what was in the budget. We got a fair value on a trade we had, and he took the time (hours) to crunch numbers and compare with what other dealers were offering. I never felt any pressure from anyone there and am always treated with respect. Bobby went over the features of the cars with us and made sure the kids were comfortable with them (as well as me). In addition to Bobby in sales (which we have referred MANY to), the service department is awesome, specifically Danny C. He is very attentive to customers needs and is a caring face to see. We are now proud owners of a 2012 Civic SI, a 2013 Pilot and a 2013 Civic! We are all very happy and look forward to seeing Bobby in 3 years for new leases/purchases! (and I know he will still be there!). Of note, I live 1 mile away from a huge Honda dealership, but because of the way I (and other family members) were treated there years ago, we make the 20-30 minute drive to Cambridge Honda....well worth the trip! Keep up the great work! More
I cannot say enough about the great experience that I had with Cambridge Honda. Specifically, with Justin Crosby. The Lease on my new Honda Civic was a little on the complicated side as it was a new compan with Cambridge Honda. Specifically, with Justin Crosby. The Lease on my new Honda Civic was a little on the complicated side as it was a new company car and I was responsible for making sure all went smooth. That responsibility in turn, fell into Justin's lap. Justin's patience and expertise were invaluable to me and in making this all happen. Justin also continues to return all my calls if I have a question about my new Civic or even if it is to help me with something as simple (to him) as a blue-tooth connection. He is always willing to take time out of his busy day to help. He is a rare commodity. Many thanks to you - "Cambridge Honda" - not just for a terrific vehicle, but for a truly great experience (in what is usually grueling for me) and for connecting me to Justin. Best of luck always, Beth More
Justin is wonderful. Overall, I am very happy and satisfy with my experience at CH and working with Justin. I definetly recommand CH. Come see Justin, you will not be dissapointed ;)!!! I love my white lx, with my experience at CH and working with Justin. I definetly recommand CH. Come see Justin, you will not be dissapointed ;)!!! I love my white lx, thanks Justin. More
I don't recommend this dealership, my car been total since march and I have extended warranty on the vehicle, all the time I call this place they are always transferring my calls and no one has answers since march and I have extended warranty on the vehicle, all the time I call this place they are always transferring my calls and no one has answers or resolve the problem. In my opinion this is the worst customers services.i have calls this dealership multiple times and I have left multiple voice mail, so I finally went to the dealership no one was there to help me. One of the employee have told me that the employee from the finance department has quit or got fired. I ask the employee if I could speak to a manager for they could send out my warranty to the bank. So the employee told me he will resolve the matter and the Check will be sent. I went to the dealership on July 2, 2013 and Check hasn't been processed nor was I contacted to any steps that was taking... I am now left to pay off my fees where my warrantee was placed to do so for me. More
Justin was amazing, that is the best and only way to describe my experience. From the first initial meeting he was very helpful and there was not any force sales that most people expect from dealerships describe my experience. From the first initial meeting he was very helpful and there was not any force sales that most people expect from dealerships. I am beyond happy with Justin and the entire staff who helped me with purchase my brand new Civic, including Scott, Tom and Danny. I would beyond recommend anyone close to the area to go to this dealership not just for a new/used car(ask for Justin!) but also for service, you will not be disappointed. More
Justin Crosby helped me through my first new-car purchase. I enjoyed my every interaction with Justin. His good nature, friendliness, and overall competence provided an excellent experience. I fe purchase. I enjoyed my every interaction with Justin. His good nature, friendliness, and overall competence provided an excellent experience. I feel satisfied with the purchase price of the vehicle and the value of my trade-in. Overall, I highly recommend stopping into Cambridge Honda, especially when compared against the larger Honda dealerships in the area. More
My husband and I visited several dealerships before deciding to purchase our Honda CRV from Cambridge Honda. Justin was the first person we met upon entering, and his friendly demeaner and knowledge o deciding to purchase our Honda CRV from Cambridge Honda. Justin was the first person we met upon entering, and his friendly demeaner and knowledge of the vehicles assured us that we were in the right place. Justin is professional without being overbearing, which isn't always the case with sales people. He was always available with any question or concern we had, and he never made us feel as if we were burdening him. When the CRV arrived on site, he took a lot of time with us going over every aspect of the vehicle. We were both surprised at how much he knew off the top of his head; he never even consulted the vehicle's owner's manual. I would highly recommend Justin to anyone in the market for a Honda! When the time comes for our next Honda, it's Cambridge Honda and Justin for sure! Mary O'Keefe More
This has been the second time I purchased a high quality used car within the past six months. The primary reason I came back the second time was because of Bobby Boyd, my sales representative. Bobby, in my used car within the past six months. The primary reason I came back the second time was because of Bobby Boyd, my sales representative. Bobby, in my opinion, was very professional & knowledgeable and helped me figure out the type of car I needed and the price-point I was comfortable with in a totally non-pressurized way. I never knew that buying a used car could actually be fun! I am very happy with both cars I have purchased so far and would happily send others to him. Thanks Bobby! More