Cambridge Honda

Best Customer Service experience from a Honda Dealership! Two days after purchasing a 2015 Honda Odyssey, my vehicle was involved in an accident which required repairs. Naturally, I was beyond frustrated tha Two days after purchasing a 2015 Honda Odyssey, my vehicle was involved in an accident which required repairs. Naturally, I was beyond frustrated that this happened to my bend new vehicle. i scheduled an appoint with Cambridge Honda Service and spoke with Ruben Teixeira, the Service Manager. I am glad I made that decision to call Cambridge Hinda. Right from the start, Mr. Teixeira was professional and informative on the required work to be performed. His friendly demeanor definitely put me at ease - during an otherwise frustrating situation with the van. During my initial visit with Service regarding the van, I was informed of all required parts, estimated costs including labor, as well as how long the repairs would take. With my job schedule, I was only free to bring the van in late in the afternoon. I was worried that this would possibly mean that it would be several weeks before the next available appointment. Ruben was so accomodating with my schedule, and was able to get me in the shop in just a few days. In those few days, i received a courtesy confrmation call to confirm that the parts were available and to ensure that the scheduled service appointment time was still convenient for me. On the scheduled service day, I was greeted personally by Mr. Teixeira and he thanked me for being a customer. I truly admired his professionalism and he made me feel like I was important to their business. In just a few short hours, the repairs were complete. The van was delivered persinally to me and we walked through the entire car together to ensure that everything wad petfect. To top it off, the entire car ws cleaned and spotless and I appreciated that very much as the van was just days on these always dirty Boston roads. I highly recommend these guys for Service. Just a tip - I'd ask for Ruben by name once arrive. I am definitely a happy and satisfied customer and plan to return to Cambridge Honda for future service and maintenance on my van. Thank you for the quick and honest service! More

I place that cares about the customers Great dealership that care about their customers and does everything in their power to make the customer happy. They do not treat the customer as a p Great dealership that care about their customers and does everything in their power to make the customer happy. They do not treat the customer as a potential sale and a means to make money off of them, but rather as a person who is interested in acquiring a car. My sales person, Rebecca was amazing and went above a beyond to help me with getting a good deal on my trade and on my new Honda. Will be definitely coming back here for my next car and recommending Cambridge Honda to all my friends. More

Best thing about this place is Bobby Boyd I have purchased, over time 4 cars here and each time it has been a pleasure to work with Mr. Boyd. I found him to very honest and upfront about each I have purchased, over time 4 cars here and each time it has been a pleasure to work with Mr. Boyd. I found him to very honest and upfront about each car and what he could or could not do in making the deal. If you want to buy a car Mr. Boyd will sell you a car but he is not going to try to entice you into buying a car from him. I also have had my car serviced at his dealership over the years and found them to be very good in that department also. More

Always a fabulous experience!!! I would like to say what a great dealership CH is!!! They are always on the ball and go above and beyond what they have too. I've been using them for I would like to say what a great dealership CH is!!! They are always on the ball and go above and beyond what they have too. I've been using them for years and dealt with Bobby Boyd!! I wanted to give Gio a chance last car lease and he helped again this time. But my main man is Bobby. Always readily available with any questions/problems and quick to resolve them!!!!! Awesome place to buy a car and recommend to anyone!!!! More

Purchased new 2014 CRV EXL/NAV Salesperson was Shiva Dhital - terrific experience. Was able to pick up at a great price. Shopped around and they offered the best price + added remo Salesperson was Shiva Dhital - terrific experience. Was able to pick up at a great price. Shopped around and they offered the best price + added remote starter + wheel locks. Shiva was easy to work with. Reliable. Handled transaction by phone call communications alone. Highest recommendation to Shiva and this dealership! More

They will treat you well We stepped in because they were conveniently located near us. It turned out they are the most courteous and helpful people we met to get us in our nex We stepped in because they were conveniently located near us. It turned out they are the most courteous and helpful people we met to get us in our next car. Great management, great service and very helpful. Mike McDonald and Lee Diamond were were our salespersons and they were very helpful. Never pressured us into buying. More

Great people to buy a car from We recently purchased a Honda Pilot from Bobby Boyd at Cambridge Honda. We had started at another Honda dealership but the sales team was ruthless the We recently purchased a Honda Pilot from Bobby Boyd at Cambridge Honda. We had started at another Honda dealership but the sales team was ruthless there so we walked out. When we found Bobby it was a totally different story. He is straight forward and laid back. We negotiated a fair price for the Pilot and the dealership threw in some extras to make us very happy. I have already recommended them to several friends and coworkers. Have you ever hugged your car salesman when you left the lot? I hadn't either until this time. Bobby was great and Tom in the Finance Office was also very helpful. There was no hard sell at all at any point in the process. I highly recommend them if you're in the market for a quality Honda, new or used. More

My Experience at Cambridge Honda was excellent. I worked with Mark Caffrey, and as soon as we met he was the nicest person and made the entire process so easy. We went on a test drive and he explained all t with Mark Caffrey, and as soon as we met he was the nicest person and made the entire process so easy. We went on a test drive and he explained all the great technological features as well as everything Honda has done to improve fuel efficiency in all of their cars. He was an absolute pleasure to work with and got me exactly what I wanted for a great price. There was no back and forth when it came to price, I just told him what I could afford and he did his absolute best to get that for me. When it comes to Cambridge Honda and my salesmen Mark my experience was the best I have ever had at any dealership in my entire life. I would recommend Mark to all my friends and family, and anyone that reads my review on this site. More

painless, and easy. My salesman, Bobby did a great job of helping me with the end of my lease on my last Honda and getting me into new civic si! He really was patient in helping me sort through payment optio helping me with the end of my lease on my last Honda and getting me into new civic si! He really was patient in helping me sort through payment options and spec of different models, and found the one that matched my budget needs and wants. He did not try to sell me anything I did not need, and was very realistic with the deal. God knows I wanted the fancy navigation and all that, but he helped put everything into prospective. A perfect deal, in and out in the same day on time for work! Thanks so much Bobby! More

My experience with Bobby was excellent. I reached him with all the details of my need in a car and he gave me all the options out there without any stress or pushing from him to buy the car. Bobby seems with all the details of my need in a car and he gave me all the options out there without any stress or pushing from him to buy the car. Bobby seems to be very knowledgeable in his field. Gave me the information I needed to make a decision on the car I wanted to purchased. More