
Cambridge Honda
Cambridge, MA
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Thumbs up!! Excellent customer service by Laura at the desk. Thogh waiting time was little over 2 hrs, I found the service was quicker even with the additional re Excellent customer service by Laura at the desk. Thogh waiting time was little over 2 hrs, I found the service was quicker even with the additional repair work noticed by the technician. Laura was keen updating me. You have the best technicians and I can say I leave your workshop always with satisfaction and in high confidence that my car has been in the hands of great technicians. More
Smooth service Courteous intake and competent delivery of quality service. Several recent issues with the vehicle were address and the routine scheduled maintenanc Courteous intake and competent delivery of quality service. Several recent issues with the vehicle were address and the routine scheduled maintenance (rotate the tires, etc) were all,done in a very reasonable time frame. Thank You. More
Excellent service! Cambridge Honda Service department is very thorough. They give thoughtful explainations of the work that was done and why. The best part was in how he Cambridge Honda Service department is very thorough. They give thoughtful explainations of the work that was done and why. The best part was in how helpful.they were in planning out the future maintance needs (ie time frame for brakes and tires) based on the recent maintainance done. It was helpful for me to plan out future costs. More
Resolved the problem expeditiously and conscientiously All service personnel, especially Laura were extremely helpful and communicated the issue clearly and worked to address it a quickly as possible. I wa All service personnel, especially Laura were extremely helpful and communicated the issue clearly and worked to address it a quickly as possible. I was impressed with the conscientious attention to my issue. More
New Purchase I came in to trade in an old Honda and purchased a 2018. The transaction was very smooth and friendly. I did not feel that there was a hard sell or a I came in to trade in an old Honda and purchased a 2018. The transaction was very smooth and friendly. I did not feel that there was a hard sell or a hard push to arrive at desired pricing. The overall experience was as pleasant as it could have been. I would recommend Michael and Cambridge Honda to friends and colleagues. Thank you. More
LUV my new 2017 Honda Civic! :) I am a long-time Honda driver, but this is the first time I have ever purchased a brand-new car. My mechanic suggested that I try Cambridge Honda, and I am a long-time Honda driver, but this is the first time I have ever purchased a brand-new car. My mechanic suggested that I try Cambridge Honda, and I was not disappointed. The service I received was excellent, and I feel that we arrived at a very fair deal on trade-in and pricing. This 2017 Honda is an absolutely beautiful vehicle, the 6 speed manual transmission is a blast to drive! Thank you to everyone in Cambridge Honda who helps to seal the deal! More
Honda crv purchased a 2017 CRV EX last week. Could not be more happy with the service quality I received. I was quoted a price online and went in to the deale purchased a 2017 CRV EX last week. Could not be more happy with the service quality I received. I was quoted a price online and went in to the dealer and the price was honored. No hassle whatsoever. Will be purchasing future cars here. More
Great Quality and Excellent Service I was lucky for the second time to come to Fresh Pond Honda inquiring about purchasing a used vehicle, and came away very happy with a vehicle just a I was lucky for the second time to come to Fresh Pond Honda inquiring about purchasing a used vehicle, and came away very happy with a vehicle just a few years old with VERY low miles. More
warranty item I had no idea that my hybrid battery was still covered after 9 years, I suspected I had an issue with it as the regular battery was getting discharged I had no idea that my hybrid battery was still covered after 9 years, I suspected I had an issue with it as the regular battery was getting discharged very quickly, the service co-ordinator Rich took down notes and said it would be looked at and he would let me know, he called back gave me the low down said they would order the replacement hybrid battery and have it the next day, they did just as they said and I was more than thrilled to find that everything was covered under warranty, couldn't ask for more.....thanks More
easy, fast, painless. Needed oil change and had suspect brakes. John had it covered, explained, parts found and delivered, and the car was ready and repaired before I got b Needed oil change and had suspect brakes. John had it covered, explained, parts found and delivered, and the car was ready and repaired before I got back from breakfast. (I needed protein after my free doughnut) Also, the REASON I returned to Cambridge Honda was because after a bad experience at TWO different tire outlets over the summer, the best, most honest, and successful help I got was from Ruben Teixiera last month. He and John Arruda, who is personable, friendly and efficient, are great assets your organization. I will be back, hopefully not TOO soon though!! More