Cambridge Honda
Cambridge, MA
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I bought my car at this dealer and continue to bring my car for service . I trust them and usually wait for my car which is always completed on time. car for service . I trust them and usually wait for my car which is always completed on time. More
I'm not one to write reviews in general but my experience was so terrible at Cambridge Honda that it left me no choice. Firstly my apologies to Mike Carroll. He was an exceptional salesperson who we literall was so terrible at Cambridge Honda that it left me no choice. Firstly my apologies to Mike Carroll. He was an exceptional salesperson who we literally went back there for specifically. I would work with him again in a heartbeat. The General Sales Manager Javel Sosa however, was hands down the most unprofessional, rude, condescending person I have ever had the displeasure of interacting with. We weren't sure if we wanted to go with the car he was offering on the first day and told him that we'd let him know by end of day. When I went to look at the offer one more time he quite literally snatched the paper from my hands and snapped "NOPE, thats mine" which was off putting at minimum. His interaction with us was the real reason we were considering finding a deal elsewhere, not the deal itself. When we went back to buy the next day he was even more rude, outright insulted our intelligence, and when I asked him not to do that (insult me) he told us we were being combative and argumentative. Before I could say that I would take the deal, he yelled at us that he wasn't offering it anymore and that we can go buy a car elsewhere and that he didn't want our business. There was a show room full of people all staring and they were horrified. What is even more frustrating is that I'm a nurse with very few weekends off (especially holiday ones!) and I spent my entire weekend back and forth with them and nothing to show for it. If you are in need of a new car, do yourself a favor and go literally anywhere else. More
My experience at Cambridge Honda has been wonderful. We worked with Shiva Dhital and got a lease for the second time around. We got a great deal and we highly recommend ask for Shiva he’s very professio We worked with Shiva Dhital and got a lease for the second time around. We got a great deal and we highly recommend ask for Shiva he’s very professional. More
Glenn in service was so helpful and professional. He was able to get my car serviced that same day so I could make it to an important appointment I had later on. He checked in throughout the time wit He was able to get my car serviced that same day so I could make it to an important appointment I had later on. He checked in throughout the time with updates and explained everything well. Thank you! More