Cambridge Honda

Joshua (Service Advisor) and Jorge (Body Shop Manager) were amazing! They got both of our cars in and out quickly and kept us updated every step of the way. Their professionalism, attention to detail, and were amazing! They got both of our cars in and out quickly and kept us updated every step of the way. Their professionalism, attention to detail, and friendly approach made the entire process stress-free. We felt confident that our cars were in great hands. The team went above and beyond to make sure everything was handled smoothly, and the quality of the work was excellent. Highly recommend them if you want reliable service and genuine care for your vehicle! More

Explained everything clearly before and after service. Friendly. Completed work quickly and ahead of schedule. Friendly. Completed work quickly and ahead of schedule. More

I find this dealership to be very efficient, they are also polite and fix and do work on my car in a timely manner they are very professional also polite and fix and do work on my car in a timely manner they are very professional More

Friendly and clean place to wait for the work to be done. I've been coming here since my own dealership moved, so know it well and always am happy. This time there was a severe shortage of staff making the I've been coming here since my own dealership moved, so know it well and always am happy. This time there was a severe shortage of staff making the wait four hours for an oil change; however, I met another woman waiting for the same service and we forged a friendship, so it turned out great. More

Friendly environment and very friendly people. All our questions were answered with patience and clarity. All our questions were answered with patience and clarity. More

I would give them 0 stars, if I could. Cambridge Honda is notoriously poor. They lie to their customers. Constantly. (They lied to me a few days ago.) They lied to my neighbor last ye Cambridge Honda is notoriously poor. They lie to their customers. Constantly. (They lied to me a few days ago.) They lied to my neighbor last year and, again, four months ago. This extends throughout their outfit. I bought there during a sale. I dread having to deal with them. Any good reviews are internal PR. Ask anyone who has ACTUALLY dealt with them. I have asked and NEVER heard anyone say anything positive about them. Please ask people before you deal with these people. I learned that too late. More

I enjoyed going to the Fresh Pond Honda dealership in Cambridge MA. The service was excellent, the customer service was professional, the presentation was friendly, and they went out of their way to make Cambridge MA. The service was excellent, the customer service was professional, the presentation was friendly, and they went out of their way to make sure you found what you were looking for. Rubén Calderón was especially kind, making me feel like family. Thank you, Rubén. More

Respectful, patient, understanding. The Most important reason to trust Honda is Michael Carroll, the salesman who is intelligent, and answered every question with clarity and knowle The Most important reason to trust Honda is Michael Carroll, the salesman who is intelligent, and answered every question with clarity and knowledge. I trust him completely with every aspect of business. Will only return to Honda More

I highly recommend Cambridge Honda service department. Give these hard-working, honest, capable, people your business. I’ve been using them for over 10 years for service and as my go-to mechanic. I am co Give these hard-working, honest, capable, people your business. I’ve been using them for over 10 years for service and as my go-to mechanic. I am consistently satisfied by the excellent quality of their work and clear communication. In particular, Joe, service manager is terrific at clearly explaining my options. More