California Motors Direct - Santa Ana
Santa Ana, CA
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DO NOT COME HERE. VERY SCAMMY Purchased a car and a few things needed fixing, which they promised they would. I asked them to put those fixes on the contract, but t VERY SCAMMY Purchased a car and a few things needed fixing, which they promised they would. I asked them to put those fixes on the contract, but they refused and assured me it would happen, so I at least had them text me all the repairs for proof. They have a rule that repairs must be done within the first month, but they kept delaying, saying their parts guy was slow, so I got verbal confirmation that the repairs will get done even if it takes longer than a month bc I initiated it early and have been following up regularly. After a while I kept getting the same answer so I asked to be CCed on the email to their parts guy or a screenshot of the conversation, just so I could know they actually we're on it. No response since I asked that, and now I need to go down there and I'm only able to make it on a weekend, when their repair guy only works on weekdays. If nothing comes of this, I'm just going to report them to the BBB. More
Very bad experience. The dealership did a full credit check and didn’t even bother to contact be back after everything was done? I have really good credit score in fact. The dealership did a full credit check and didn’t even bother to contact be back after everything was done? I have really good credit score in fact. Do not recommend this dealership at all. More
AVOID THIS DEALERSHIP! Shady beyond words. They sell defective cars, knowingly. As soon as you drive off the lot, your are dead to them. This is a fair warning. There are o Shady beyond words. They sell defective cars, knowingly. As soon as you drive off the lot, your are dead to them. This is a fair warning. There are other dealerships out there. Do not waste your money or SAFETY here. More
The employees were very helpful and professional. The consideration of my needs and wants were fulfilled, allowing me to make a reasonable decision. I expressed my parameters to my sales person The consideration of my needs and wants were fulfilled, allowing me to make a reasonable decision. I expressed my parameters to my sales person (Jovi) and he thoughtfully presented vehicles which I could choose and afford. More
Full of lies and antiquated sales tactics. Even tried to show me their "real" costs on a "secret" computer. Do not buy from these scam artists. Even tried to show me their "real" costs on a "secret" computer. Do not buy from these scam artists. More
The car I got was actually in good working condition. But I didn't realize they tricked me on the price until after I went home and did the math. Basically made me pay a down payment and didn't deduct it But I didn't realize they tricked me on the price until after I went home and did the math. Basically made me pay a down payment and didn't deduct it from the price of the car and still charged me the full price of the car. So yea be careful as they will try to steal money from you. Also my salesman was a real xxxxx. His attitude changed after I decided to buy the car and then he started acting disrespectful to me. Also wasted a lot of my time when I went to pick up my car and none of the paperwork was ready. I was waiting for the lazy xxxxx for hours before he finally had it ready. He should have had it done and ready to sign since I already paid them my down payment days before I finalized the paperwork. Screw this place, never buying another vehicle from them, and never recommending them to anyone. More
Shoddy dealership that sells lemons and doesn’t care about putting families in danger with their crappy cars. Do yourself a favor and go to a reputable dealership. Stay far away from this place. about putting families in danger with their crappy cars. Do yourself a favor and go to a reputable dealership. Stay far away from this place. More
This dealership is horrible sold the car to me without a smog is jankey two I would never buy a car from there or I’ve never seen anyone there to get one so if you read this stay away from there smog is jankey two I would never buy a car from there or I’ve never seen anyone there to get one so if you read this stay away from there More