California Motors Direct - Montclair
Montclair, CA
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Came in to the Dealership and Austin was my salesman. He showed me cars and was very courteous. I found the car I was looking for and got the payment I wanted. He was wonderful he explained everything. H He showed me cars and was very courteous. I found the car I was looking for and got the payment I wanted. He was wonderful he explained everything. He was very clear If you come her ask for Austin Scott. He will give the same customer service he gave me. Will come again! More
This is one of the used car dealerships that gives a bad name to the industry. They're the ones who advertise pricing but then in fine print or otherwise have back in additional cost that they're going to p name to the industry. They're the ones who advertise pricing but then in fine print or otherwise have back in additional cost that they're going to put in front of you once you get there or ask. These are their own cost of doing business that they wanna pass on to the customer which is fine as long as you just put it into the sales price right up front but it's not OK to put it in some back in fine print or have to be asked or have to spring it on you once you get to the dealership. Stay away as there are plenty of other dealerships and cars out there. More
I spoke to sales man name Rudy he’s been so good showing me all the vehicles I want to see and he was very patient so I going back when I have the opportunity me all the vehicles I want to see and he was very patient so I going back when I have the opportunity More
Went in for a newer low mileage vehicle advertised on their website, test drove it and could see immediately something was off. Vehicle had 23k miles and already needed an alignment. Also on the lot with their website, test drove it and could see immediately something was off. Vehicle had 23k miles and already needed an alignment. Also on the lot with scuff marks and needed to be detailed. Went to run numbers after being assured they would correct those issues and initially told payments would be around 350 per month, asked them about negotiating on $995 dealer fee and they come back that the numbers they ran were wrong and payments would now be $470 per month. I don't think so. Online calculators showed it to be around $320 which is what I wanted. They are just playing games, I wasted my time here. Don't bother. More
Helped niece purchase vehicle. Niece and I both gave personal info to dealership. After niece arrived home, discovered she had someone else’s info packet, This includes drivers lic number, address, so personal info to dealership. After niece arrived home, discovered she had someone else’s info packet, This includes drivers lic number, address, social, telephone number, references(ie. friends relatives etc) Pretty much everything one would need for ID theft! Give them your info at your own risk More
Great customer service! I recently purchased my 2017 Kia Optima at California Motors Direct in Montclair. I was greeted by the salesman and by the sales Manager Luis. Bryant made my transaction smooth and q Optima at California Motors Direct in Montclair. I was greeted by the salesman and by the sales Manager Luis. Bryant made my transaction smooth and quickly. I highly recommend this place to anyone who asks me where I got my car. I will be back when it is time to upgrade. More