Back

Atlanta West Kia - Service Center

Lithia Springs, GA

3.9
56 Reviews

56 Reviews of Atlanta West Kia - Service Center

Sort by
July 05, 2025

My car was serviced as promised and within the timeframe I was quoted since I waited at the dealership. Chad Moran communicated very well with me and followed up to make sure I was satisfied with the whole More

by MomOf4FurBoys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moran
July 04, 2025

The dealership was exceptionally clean, the employees were super nice and helpful, and very honest and upfront about my vehicle! 😊 More

by joeymstorey33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine (just precious) and Denzil
July 03, 2025

Great job keep up the good work for your customers and the company, well done More

by Kimhawk426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Queen
July 02, 2025

Denzel was amazing i was accommodated, he told me what was almost due at the end of visit. More

by Brittney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denzel
Jul 03, 2025 -

Calavan Kia West responded

Brittney, we really appreciate your kind words about Denzel! Thank you for choosing Calavan Kia and for sharing your experience. Drive safely!

June 30, 2025

I always receive excellent service whenever I bring my vehicle in for service at this location More

by JACALYNWOODS394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 02, 2025 -

Calavan Kia West responded

Thanks so much, Jacalyn. We look forward to your next visit to Calavan Kia!

June 26, 2025

Caravan Kia West was easy and delightful to work with. The service advisors were very plesent and knowledgeable. 5 stars for Calavan More

by bernabechristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tone
Jun 30, 2025 -

Calavan Kia West responded

We're happy to hear you had a pleasant experience with our team at Calavan Kia! Thank you for the 5-star review and your kind words.

June 26, 2025

Friendly, great service, not too pushy on upcharges, gave clear time frames for service and held to them. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denzil Grant
Jul 01, 2025 -

Calavan Kia West responded

Scott, we're so pleased to hear you had a positive experience with our team at Calavan Kia. Thank you for highlighting the friendly service and clear communication! We appreciate your feedback and look forward to serving you again in the future.

June 22, 2025

Everything that i was told would happen, hPpen in a grand way.. Including a pick up. More

by chat7303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chastity Giddens
Jun 23, 2025 -

Calavan Kia West responded

Thank you for sharing your positive experience with Calavan Kia!

October 21, 2024

The absolute worst service department i have ever dealt with. They keep your car for a week and tell you thy ordered you parts. We drove up by the dealer and there is our car in the same spot as it was whe More

by kilby165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson, DK Hairston
February 28, 2024

I am so very frustrated. I have left several messages in past for service department to return my call with absolutely no response nor has anyone else in other departments re More

by SDH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shaq
Feb 28, 2024 -

Calavan Kia West responded

We are sorry to hear about your frustration and are happy to work with you. Please contact Kylie Seferyn at kylie.seferyn@calavancars.com to have your concerns addressed.

1
...