Calavan Kia West

I knew the vehicle that I wanted, the trouble was finding it and finding the kind of service and attention that I expected. Derrick at Douglasville KIA was the right salesman for me. I visited a local dea it and finding the kind of service and attention that I expected. Derrick at Douglasville KIA was the right salesman for me. I visited a local dealer and was not satisfied with the results. So I set out on the internet with the model and features request from a few dealers in my area. Derrick was the first on who contacted me personally (not some auto-response) and showed professionalism in how he dealt with my specific needs. My visit to the dealership was not going well because the vehicle I wanted was not in their inventory. Derrick fixed this little detail by DRIVING TO NORTH CAROLINA to get the vehicle I wanted. I am sure it was not as easy as it sounds but he and Douglasville KIA made it happen. No matter where I spend my money I expect to be treated with courtesy and respect. Not only did I get that but I drove away with the Optima I wanted. More

This dealership was actually the 4th dealership that I had visited over the weekend. I didn't really have a preference on cars, just staying within my budget. I was a bit nervous because of my credit si had visited over the weekend. I didn't really have a preference on cars, just staying within my budget. I was a bit nervous because of my credit situation but was pleased to find out that my credit wasn't as bad as I thought. I found a car and was in and out in a very reasonable time. The whole experience flowed seamlessly and I am very pleased. More

I was very impress with the service Patrick McCloud gave. Patrick did all to make the transaction go as smooth as possible, as well as the entire staff. I was very well pleased. Patrick did all to make the transaction go as smooth as possible, as well as the entire staff. I was very well pleased. More

I visited this dealership on September 3,2011 in the market to purchase a vehicle and from start to finish my service was handled great by Charice. I had been working with Charice for about 6 months te market to purchase a vehicle and from start to finish my service was handled great by Charice. I had been working with Charice for about 6 months telling her my needs and wants for the car that I desired and she assured me that she would be able to help. I trusted Charice because she has been in the business for over 8 years and is very knowledgeable. Charice was always pleasant and greeted me a smile and great customer service every time we communicated with each other. As soon as the car I wanted came in, she contacted me and provided me with all the information I needed and wanted to know. She truly got me the best deal and I felt like she was not trying to just get a "sale" or make money off of me. She kept my best interest in mine. I WOULD HIGHLY RECOMMEND CHARICE to anyone who is in the market for purchasing a vehicle. Go see her at DOUGLASVILLE KIA...DOUGLASVILLE, GA. THANKS, CHARICE...YOU WERE GREAT! More

I actually enjoyed myself. Patrick was very helpfull and made the process easy. I used the internet as my lead source, and I was contacted within 10 minutes. Patrick gave me all the information about the ca made the process easy. I used the internet as my lead source, and I was contacted within 10 minutes. Patrick gave me all the information about the car and set up an appointment for me. THe best part was the test drive. I had fun and it was very informative. I will recommend Patrick to everyone I know who is in the market. More