Calavan Kia West

I had a problem with a vehicle and Rob made it right. I really appreciate his attentiveness, concern, and eagerness to do the right thing. This has tremendously affected my opinion of this dealership resu really appreciate his attentiveness, concern, and eagerness to do the right thing. This has tremendously affected my opinion of this dealership resulting in my vocalizing to my friends how well I was treated. I have even had the response "that makes me want to buy my next car at Douglasville Kia". Charice was extremely knowledgeable regarding the vehicle and I truly appreciate her "non-pushy" approach. She was fantastic and beyond helpful - the best car salesperson I have ever encountered. Basil was a delight to work with and was also quite helpful. I LOVE MY CAR!!!! THANK YOU TO EACH ONE OF YOU!!! MAY GOD RICHLY BLESS YOU FOR YOUR GREAT ATTITUDES AND THE KINDNESS YOU SHOWED ME DURING A DIFFICULT TIME IN MY LIFE. More

I came in the dealership actually just to get some ideas, look around to find out more about Kia as a whole. Charice greeted greeted us, and was extremely friendly, knowledgeable, and did not pressure us to look around to find out more about Kia as a whole. Charice greeted greeted us, and was extremely friendly, knowledgeable, and did not pressure us to buy like most sales personnel do. After feeling extremely comfortable, and at ease with the great deal offered we decided to purchase and Charice once again went out of her way to deliver outstanding customer service by having the vehicle washed and ready to go for us. Charice if you are reading this, thank you for making our purchase experience one of a kind! Keep providing that excellent customer care. We have already begun recommending you to our friends. More

This dealership was actually the 4th dealership that I had visited over the weekend. I didn't really have a preference on cars, just staying within my budget. I was a bit nervous because of my credit si had visited over the weekend. I didn't really have a preference on cars, just staying within my budget. I was a bit nervous because of my credit situation but was pleased to find out that my credit wasn't as bad as I thought. I found a car and was in and out in a very reasonable time. The whole experience flowed seamlessly and I am very pleased. More

I knew the vehicle that I wanted, the trouble was finding it and finding the kind of service and attention that I expected. Derrick at Douglasville KIA was the right salesman for me. I visited a local dea it and finding the kind of service and attention that I expected. Derrick at Douglasville KIA was the right salesman for me. I visited a local dealer and was not satisfied with the results. So I set out on the internet with the model and features request from a few dealers in my area. Derrick was the first on who contacted me personally (not some auto-response) and showed professionalism in how he dealt with my specific needs. My visit to the dealership was not going well because the vehicle I wanted was not in their inventory. Derrick fixed this little detail by DRIVING TO NORTH CAROLINA to get the vehicle I wanted. I am sure it was not as easy as it sounds but he and Douglasville KIA made it happen. No matter where I spend my money I expect to be treated with courtesy and respect. Not only did I get that but I drove away with the Optima I wanted. More

I was very impress with the service Patrick McCloud gave. Patrick did all to make the transaction go as smooth as possible, as well as the entire staff. I was very well pleased. Patrick did all to make the transaction go as smooth as possible, as well as the entire staff. I was very well pleased. More

I visited this dealership on September 3,2011 in the market to purchase a vehicle and from start to finish my service was handled great by Charice. I had been working with Charice for about 6 months te market to purchase a vehicle and from start to finish my service was handled great by Charice. I had been working with Charice for about 6 months telling her my needs and wants for the car that I desired and she assured me that she would be able to help. I trusted Charice because she has been in the business for over 8 years and is very knowledgeable. Charice was always pleasant and greeted me a smile and great customer service every time we communicated with each other. As soon as the car I wanted came in, she contacted me and provided me with all the information I needed and wanted to know. She truly got me the best deal and I felt like she was not trying to just get a "sale" or make money off of me. She kept my best interest in mine. I WOULD HIGHLY RECOMMEND CHARICE to anyone who is in the market for purchasing a vehicle. Go see her at DOUGLASVILLE KIA...DOUGLASVILLE, GA. THANKS, CHARICE...YOU WERE GREAT! More

I actually enjoyed myself. Patrick was very helpfull and made the process easy. I used the internet as my lead source, and I was contacted within 10 minutes. Patrick gave me all the information about the ca made the process easy. I used the internet as my lead source, and I was contacted within 10 minutes. Patrick gave me all the information about the car and set up an appointment for me. THe best part was the test drive. I had fun and it was very informative. I will recommend Patrick to everyone I know who is in the market. More