
Calavan Kia West
Lithia Springs, GA
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fred was very knowledgable about the car. he was friendly and best of all for all you buyers out there--not pushy at all!!!! all in all a surprisingly pleasant car buying experience friendly and best of all for all you buyers out there--not pushy at all!!!! all in all a surprisingly pleasant car buying experience More
I had a great experience purchasing a vehicle at the Douglasville Kia dealership. I was just going in to drive the new Optima and check it out and I ended up trading in my 2009 Honda Accord in on a 201 Douglasville Kia dealership. I was just going in to drive the new Optima and check it out and I ended up trading in my 2009 Honda Accord in on a 2012 Optima SX. All the people were very friendly and very little pressure for a car dealer. More
We went to Douglasville Kia because their online prices were competitive and ratings we had seen were very good. We worked with Nick Davis and we were MORE than happy with the service we received. Nick was were competitive and ratings we had seen were very good. We worked with Nick Davis and we were MORE than happy with the service we received. Nick was VERY accommodating, very friendly, and professional. He made us feel very comfortable about working out the deal we wanted and now we own a 2012 Kia Optima (sweet car!). Basil, the gentleman who works out the financing, explained everything, worked out a great interest rate on our loan, and made us feel comfortable with the overall price plan. The Manager met with us and once again, extended a professional and courteous attitude that resonated with us. We would EASILY recommend Douglasville Kia to any of our friends/family. We will certainly be back when we are in the market for another car. More
Charice was a great person to work with! She made the process simple and easy. She made our car buying experience a pleasure. We would definatly refer our friends and family to this dealership! Thank Kia process simple and easy. She made our car buying experience a pleasure. We would definatly refer our friends and family to this dealership! Thank Kia More
Exellent staff. My sale consultant, Ifeanyi Anigbo, went way beyond the call of duty. I had just discovered today the new SX version. It had everything I wanted and more. Everyone was very accomendating. way beyond the call of duty. I had just discovered today the new SX version. It had everything I wanted and more. Everyone was very accomendating. An real good ecperience with no sale pressure. More
After many phone calls and three visits I left without a new car. I was told that I would be given the Blue Book trade in on my car two times over the phone. I was told this even after I ask the saleman t new car. I was told that I would be given the Blue Book trade in on my car two times over the phone. I was told this even after I ask the saleman to check with his manager. When I got to the showroom to make the deal I was told a different story. This is the old bait and switch that car dealers do. I will not buy from Douglasville Kia and I would tell other to go some where else. More
I had a problem with a vehicle and Rob made it right. I really appreciate his attentiveness, concern, and eagerness to do the right thing. This has tremendously affected my opinion of this dealership resu really appreciate his attentiveness, concern, and eagerness to do the right thing. This has tremendously affected my opinion of this dealership resulting in my vocalizing to my friends how well I was treated. I have even had the response "that makes me want to buy my next car at Douglasville Kia". Charice was extremely knowledgeable regarding the vehicle and I truly appreciate her "non-pushy" approach. She was fantastic and beyond helpful - the best car salesperson I have ever encountered. Basil was a delight to work with and was also quite helpful. I LOVE MY CAR!!!! THANK YOU TO EACH ONE OF YOU!!! MAY GOD RICHLY BLESS YOU FOR YOUR GREAT ATTITUDES AND THE KINDNESS YOU SHOWED ME DURING A DIFFICULT TIME IN MY LIFE. More
I came in the dealership actually just to get some ideas, look around to find out more about Kia as a whole. Charice greeted greeted us, and was extremely friendly, knowledgeable, and did not pressure us to look around to find out more about Kia as a whole. Charice greeted greeted us, and was extremely friendly, knowledgeable, and did not pressure us to buy like most sales personnel do. After feeling extremely comfortable, and at ease with the great deal offered we decided to purchase and Charice once again went out of her way to deliver outstanding customer service by having the vehicle washed and ready to go for us. Charice if you are reading this, thank you for making our purchase experience one of a kind! Keep providing that excellent customer care. We have already begun recommending you to our friends. More
This dealership was actually the 4th dealership that I had visited over the weekend. I didn't really have a preference on cars, just staying within my budget. I was a bit nervous because of my credit si had visited over the weekend. I didn't really have a preference on cars, just staying within my budget. I was a bit nervous because of my credit situation but was pleased to find out that my credit wasn't as bad as I thought. I found a car and was in and out in a very reasonable time. The whole experience flowed seamlessly and I am very pleased. More
I knew the vehicle that I wanted, the trouble was finding it and finding the kind of service and attention that I expected. Derrick at Douglasville KIA was the right salesman for me. I visited a local dea it and finding the kind of service and attention that I expected. Derrick at Douglasville KIA was the right salesman for me. I visited a local dealer and was not satisfied with the results. So I set out on the internet with the model and features request from a few dealers in my area. Derrick was the first on who contacted me personally (not some auto-response) and showed professionalism in how he dealt with my specific needs. My visit to the dealership was not going well because the vehicle I wanted was not in their inventory. Derrick fixed this little detail by DRIVING TO NORTH CAROLINA to get the vehicle I wanted. I am sure it was not as easy as it sounds but he and Douglasville KIA made it happen. No matter where I spend my money I expect to be treated with courtesy and respect. Not only did I get that but I drove away with the Optima I wanted. More