Calavan Kia West
Lithia Springs, GA
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Mike Garcia work with me from the beginning to the end of Mike Garcia work with me from the beginning to the end of the buying process. We talk and laugh about eveything and he still kept the buying experie Mike Garcia work with me from the beginning to the end of the buying process. We talk and laugh about eveything and he still kept the buying experience on a professional level. I bought a 2012 Sorento before I purchase it I went home to get my wife as she was excited with love for her new vehicle as I was excited with the price, customer Service and overall of being satisfied by the experiance of Douglasville Kia. Mr. Garcia introduce to Mr. Gambel who introduce me to other that help made my purchase a smile. On the way home I said to my wife that I really feel good as say so do I. So thanks again to Mike Garcia of Douglasville kia. More
I really had no intentions on buying a car the day I walked onto the lot. I was referred by a previous buyer and was told that Fred was the man to see. I actually had forgot his name by the time I went walked onto the lot. I was referred by a previous buyer and was told that Fred was the man to see. I actually had forgot his name by the time I went to the dealership and behold it was Fred who actually came to see if I was needing any help. After talking for several minutes I explained to him who had sent me and then he told me he was the sales person for that buyer. Fred was very kind and understanding. He never pressured me into anything and made sure that I was aware of what was going on unlike other car dealerships. I remember Fred telling me that I would be leaving the lot that day with a car, but so did other sales people at other dealerships. He constantley reassured me that I was going to leave my piece of junk I currently was driving with them and I was taking home a new car. Fred bent over backwards to accomodate and see me through the financial process of buying the car. I was HIGHLY surprised when I drove off the lot with a new car. It was by far the most pleasant car expierence I ever had. Even after my purchase Fred has always been a call away and has helped me with anything I was in need of. I highly recommend him to anyone who is out to buy a new car and to anyone who is in doubt that they can drive off in a newer nicer car. God blesses people like Fred, who unconditionally tries to help other people in difficult situations. Thanks for everything you did for my family and I!!!!!! God Bless :) More
fred was very knowledgable about the car. he was friendly and best of all for all you buyers out there--not pushy at all!!!! all in all a surprisingly pleasant car buying experience friendly and best of all for all you buyers out there--not pushy at all!!!! all in all a surprisingly pleasant car buying experience More
I had a great experience purchasing a vehicle at the Douglasville Kia dealership. I was just going in to drive the new Optima and check it out and I ended up trading in my 2009 Honda Accord in on a 201 Douglasville Kia dealership. I was just going in to drive the new Optima and check it out and I ended up trading in my 2009 Honda Accord in on a 2012 Optima SX. All the people were very friendly and very little pressure for a car dealer. More
We went to Douglasville Kia because their online prices were competitive and ratings we had seen were very good. We worked with Nick Davis and we were MORE than happy with the service we received. Nick was were competitive and ratings we had seen were very good. We worked with Nick Davis and we were MORE than happy with the service we received. Nick was VERY accommodating, very friendly, and professional. He made us feel very comfortable about working out the deal we wanted and now we own a 2012 Kia Optima (sweet car!). Basil, the gentleman who works out the financing, explained everything, worked out a great interest rate on our loan, and made us feel comfortable with the overall price plan. The Manager met with us and once again, extended a professional and courteous attitude that resonated with us. We would EASILY recommend Douglasville Kia to any of our friends/family. We will certainly be back when we are in the market for another car. More
Charice was a great person to work with! She made the process simple and easy. She made our car buying experience a pleasure. We would definatly refer our friends and family to this dealership! Thank Kia process simple and easy. She made our car buying experience a pleasure. We would definatly refer our friends and family to this dealership! Thank Kia More
Exellent staff. My sale consultant, Ifeanyi Anigbo, went way beyond the call of duty. I had just discovered today the new SX version. It had everything I wanted and more. Everyone was very accomendating. way beyond the call of duty. I had just discovered today the new SX version. It had everything I wanted and more. Everyone was very accomendating. An real good ecperience with no sale pressure. More
After many phone calls and three visits I left without a new car. I was told that I would be given the Blue Book trade in on my car two times over the phone. I was told this even after I ask the saleman t new car. I was told that I would be given the Blue Book trade in on my car two times over the phone. I was told this even after I ask the saleman to check with his manager. When I got to the showroom to make the deal I was told a different story. This is the old bait and switch that car dealers do. I will not buy from Douglasville Kia and I would tell other to go some where else. More
I had a problem with a vehicle and Rob made it right. I really appreciate his attentiveness, concern, and eagerness to do the right thing. This has tremendously affected my opinion of this dealership resu really appreciate his attentiveness, concern, and eagerness to do the right thing. This has tremendously affected my opinion of this dealership resulting in my vocalizing to my friends how well I was treated. I have even had the response "that makes me want to buy my next car at Douglasville Kia". Charice was extremely knowledgeable regarding the vehicle and I truly appreciate her "non-pushy" approach. She was fantastic and beyond helpful - the best car salesperson I have ever encountered. Basil was a delight to work with and was also quite helpful. I LOVE MY CAR!!!! THANK YOU TO EACH ONE OF YOU!!! MAY GOD RICHLY BLESS YOU FOR YOUR GREAT ATTITUDES AND THE KINDNESS YOU SHOWED ME DURING A DIFFICULT TIME IN MY LIFE. More
I came in the dealership actually just to get some ideas, look around to find out more about Kia as a whole. Charice greeted greeted us, and was extremely friendly, knowledgeable, and did not pressure us to look around to find out more about Kia as a whole. Charice greeted greeted us, and was extremely friendly, knowledgeable, and did not pressure us to buy like most sales personnel do. After feeling extremely comfortable, and at ease with the great deal offered we decided to purchase and Charice once again went out of her way to deliver outstanding customer service by having the vehicle washed and ready to go for us. Charice if you are reading this, thank you for making our purchase experience one of a kind! Keep providing that excellent customer care. We have already begun recommending you to our friends. More