Calavan Kia West

Norris was great to deal with. He dealt with my questions and negotiations with patience and did his best to assure I left a happy customer. I did. and negotiations with patience and did his best to assure I left a happy customer. I did. More

Norris Grimes was an outstander seller. He provided needed info on make and availability of vehichle extremly fast. Because of him I brought the car. needed info on make and availability of vehichle extremly fast. Because of him I brought the car. More

First of all, Veronica, the Internet service person at Douglasville Kia, called me immediately as soon as I inquired about a Kia Optima on line. She described three vehicles on the lot that fit my require Douglasville Kia, called me immediately as soon as I inquired about a Kia Optima on line. She described three vehicles on the lot that fit my requirements and gave me prices on the phone, which pleased me immensely. My husband and I drove 42 miles to the dealership where Veronica introduced me to salesman Norris Grimes. The cars were as described, and I test drove my favorite-which had all the bells and whistles I wanted-and bought it on the spot. Norris was friendly and helpful and did not pressure me at all. I wanted leather seats installed. I brought the car back the next week and was given a loaner for two days. Norris returned my car to me (instead of my having to make the 84-mile round trip again) with absolutely gorgeous cream-colored leather seats. Truthfully, I was amazed at the quality of the seat transformation from cloth to leather. Norris made another trip to my home to pick up the extra keys to my trade-in, so I must say he is a fine salesman and customer service person. I've called Norris at home and at work and he has always responded to my requests graciously. I highly recommend Norris and Douglasville Kia. More

Mike Garcia work with me from the beginning to the end of Mike Garcia work with me from the beginning to the end of the buying process. We talk and laugh about eveything and he still kept the buying experie Mike Garcia work with me from the beginning to the end of the buying process. We talk and laugh about eveything and he still kept the buying experience on a professional level. I bought a 2012 Sorento before I purchase it I went home to get my wife as she was excited with love for her new vehicle as I was excited with the price, customer Service and overall of being satisfied by the experiance of Douglasville Kia. Mr. Garcia introduce to Mr. Gambel who introduce me to other that help made my purchase a smile. On the way home I said to my wife that I really feel good as say so do I. So thanks again to Mike Garcia of Douglasville kia. More

I really had no intentions on buying a car the day I walked onto the lot. I was referred by a previous buyer and was told that Fred was the man to see. I actually had forgot his name by the time I went walked onto the lot. I was referred by a previous buyer and was told that Fred was the man to see. I actually had forgot his name by the time I went to the dealership and behold it was Fred who actually came to see if I was needing any help. After talking for several minutes I explained to him who had sent me and then he told me he was the sales person for that buyer. Fred was very kind and understanding. He never pressured me into anything and made sure that I was aware of what was going on unlike other car dealerships. I remember Fred telling me that I would be leaving the lot that day with a car, but so did other sales people at other dealerships. He constantley reassured me that I was going to leave my piece of junk I currently was driving with them and I was taking home a new car. Fred bent over backwards to accomodate and see me through the financial process of buying the car. I was HIGHLY surprised when I drove off the lot with a new car. It was by far the most pleasant car expierence I ever had. Even after my purchase Fred has always been a call away and has helped me with anything I was in need of. I highly recommend him to anyone who is out to buy a new car and to anyone who is in doubt that they can drive off in a newer nicer car. God blesses people like Fred, who unconditionally tries to help other people in difficult situations. Thanks for everything you did for my family and I!!!!!! God Bless :) More

fred was very knowledgable about the car. he was friendly and best of all for all you buyers out there--not pushy at all!!!! all in all a surprisingly pleasant car buying experience friendly and best of all for all you buyers out there--not pushy at all!!!! all in all a surprisingly pleasant car buying experience More

I had a great experience purchasing a vehicle at the Douglasville Kia dealership. I was just going in to drive the new Optima and check it out and I ended up trading in my 2009 Honda Accord in on a 201 Douglasville Kia dealership. I was just going in to drive the new Optima and check it out and I ended up trading in my 2009 Honda Accord in on a 2012 Optima SX. All the people were very friendly and very little pressure for a car dealer. More

We went to Douglasville Kia because their online prices were competitive and ratings we had seen were very good. We worked with Nick Davis and we were MORE than happy with the service we received. Nick was were competitive and ratings we had seen were very good. We worked with Nick Davis and we were MORE than happy with the service we received. Nick was VERY accommodating, very friendly, and professional. He made us feel very comfortable about working out the deal we wanted and now we own a 2012 Kia Optima (sweet car!). Basil, the gentleman who works out the financing, explained everything, worked out a great interest rate on our loan, and made us feel comfortable with the overall price plan. The Manager met with us and once again, extended a professional and courteous attitude that resonated with us. We would EASILY recommend Douglasville Kia to any of our friends/family. We will certainly be back when we are in the market for another car. More

Charice was a great person to work with! She made the process simple and easy. She made our car buying experience a pleasure. We would definatly refer our friends and family to this dealership! Thank Kia process simple and easy. She made our car buying experience a pleasure. We would definatly refer our friends and family to this dealership! Thank Kia More

Exellent staff. My sale consultant, Ifeanyi Anigbo, went way beyond the call of duty. I had just discovered today the new SX version. It had everything I wanted and more. Everyone was very accomendating. way beyond the call of duty. I had just discovered today the new SX version. It had everything I wanted and more. Everyone was very accomendating. An real good ecperience with no sale pressure. More