Calavan Kia West
Lithia Springs, GA
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Fred Gamble was wonderful. This was a very easy car buying experience. I would recommend this dealership to family and friends. Couldn't have been better. buying experience. I would recommend this dealership to family and friends. Couldn't have been better. More
Alfred's friendliness and professionalism made him a pleasure to work with. Alfred went out of his way, as did the entire office, to make my buying experience comfortable. The credit maanger, Kenneth pleasure to work with. Alfred went out of his way, as did the entire office, to make my buying experience comfortable. The credit maanger, Kenneth Wilson, was very good about fully explaining all paperwork. I will definitely refer others to Alfred as well as this location if the opportunity presents itself. More
We just stopped in to look at the Optima. Norris met us at the door. He was pleasant and offered good information without high pressure. We test drove the car that night and returned the following mornin at the door. He was pleasant and offered good information without high pressure. We test drove the car that night and returned the following morning to purchase the car. Norris made us a solid deal with our trade. We would definitely recommend this salesman and this dealership. More
Outstanding experience in all ways - quite refreshing for a guy who generally disdains shopping for a new car. But that is with good reason. This is the first pleasant experience I have had in quite a few ye a guy who generally disdains shopping for a new car. But that is with good reason. This is the first pleasant experience I have had in quite a few year with car dealerships. Everyone from Ifeanyi Anigbo, my salesperson, to all the management and service personnel with whom I came in contact were friendly, responsive, well-informed, and just plain pleasant. To boot, I got a great deal and hopefully, will enjoy the Sedona purchased. More
Michael Garica was very friendly did not pressure me to buy something i did not need or want called after the sell to make sure everything was satisfactory with service and car For first new car purchase v buy something i did not need or want called after the sell to make sure everything was satisfactory with service and car For first new car purchase very good thanks michael More
The staff was friendly and helpful. The buying process was smooth and straightforward. The facility was very nice. Overall, it was a very pleasant buying experience. was smooth and straightforward. The facility was very nice. Overall, it was a very pleasant buying experience. More
Our experience with Douglasville Kia was great. We worked with Derrick Lampkin and would highly recommend working with him. From the time we walked into the dealership we never felt pressured, and th worked with Derrick Lampkin and would highly recommend working with him. From the time we walked into the dealership we never felt pressured, and this has not been our experience with other dealerships. He went out of his way to help us and we really appreciated that. He spent a lot of time with us making sure our needs were met and never once tried to pressure or rush us into any decisions. We appreciated the time he spent with us and we love driving our Kia! More
Norris Grimes was an outstander seller. He provided needed info on make and availability of vehichle extremly fast. Because of him I brought the car. needed info on make and availability of vehichle extremly fast. Because of him I brought the car. More
First of all, Veronica, the Internet service person at Douglasville Kia, called me immediately as soon as I inquired about a Kia Optima on line. She described three vehicles on the lot that fit my require Douglasville Kia, called me immediately as soon as I inquired about a Kia Optima on line. She described three vehicles on the lot that fit my requirements and gave me prices on the phone, which pleased me immensely. My husband and I drove 42 miles to the dealership where Veronica introduced me to salesman Norris Grimes. The cars were as described, and I test drove my favorite-which had all the bells and whistles I wanted-and bought it on the spot. Norris was friendly and helpful and did not pressure me at all. I wanted leather seats installed. I brought the car back the next week and was given a loaner for two days. Norris returned my car to me (instead of my having to make the 84-mile round trip again) with absolutely gorgeous cream-colored leather seats. Truthfully, I was amazed at the quality of the seat transformation from cloth to leather. Norris made another trip to my home to pick up the extra keys to my trade-in, so I must say he is a fine salesman and customer service person. I've called Norris at home and at work and he has always responded to my requests graciously. I highly recommend Norris and Douglasville Kia. More