Calavan Kia West

I went in for service of my 2011 Sorento and looked at the 2012 Sportages and ended up trading up for a the Sportage with Ifeany Anigbo and he and everyone at the dealership were awesome!!! the 2012 Sportages and ended up trading up for a the Sportage with Ifeany Anigbo and he and everyone at the dealership were awesome!!! More

I purchased a 2010 used vehicle in September 2011, a few days later I noticed a gouge in the front tire that appeared when the glue holding in the chunk of rubber failed. After a battle with the dealership days later I noticed a gouge in the front tire that appeared when the glue holding in the chunk of rubber failed. After a battle with the dealership they agreed to replace the tire. Shortly after getting accustomed to the car I started noticing a vibration. I had the alignment checked and it was good, so I had the wheels rotated and balanced, and was informed that three rims were bent and could not be repaired or balanced correctly, so I immediately went to the dealership. At the dealership the service manager pulled up the records and informed me that one damaged rim had been replaced, this explains the gouged tire! and the other three bent rims we now have on the vehicle that they refuse to correct. More

If it wasn't for Michael Garcia...we wouldn't have had the great experience that we did! He was very personable and made us laugh and entertained us the 5 hours that we were there! He is awesome! We will the great experience that we did! He was very personable and made us laugh and entertained us the 5 hours that we were there! He is awesome! We will be back to see him in the future! More

My wife and I were accepted immediately with a warm and friendly Mr Nate Hill. Mr. Hill took us through and explained the vehicle that we selected. The purchase of our new KIA Optima SX turbo was a very pl friendly Mr Nate Hill. Mr. Hill took us through and explained the vehicle that we selected. The purchase of our new KIA Optima SX turbo was a very pleasant experience and all the folks at Douglasville KIA are very friendly. My many thanks to Mr. Nate Hill for making this purchase a pleasure. More

Everyone went above and beyond the call of duty of making us feel very special. The only complaint I have is that after we decided to accept their offer (which was very fair and within our price range) we wa us feel very special. The only complaint I have is that after we decided to accept their offer (which was very fair and within our price range) we waited over an hour and a half to get to meet with the finance manager to sign the paper work. During the wait time, everyone kept us up to date with what was happening. They were very friendly and fun to be around, but and hour and a half was still too long to wait to get a car. More

I cannot say enough good things about Douglasville Kia! From the moment I walked in they were easy to deal with and low pressure. I felt like they weren't worried about selling me a car, just making sure From the moment I walked in they were easy to deal with and low pressure. I felt like they weren't worried about selling me a car, just making sure that I was happy with whatever car I decided to purchase! I am not the easiest person to please and James and Victoria were very patient answering all my questions, taking my numerous phone calls, and letting me test drive any car I wanted to as many times as I wanted to. James said "no charge for the test drives so drive as many as you want!" I came in with my own financing and they beat the interest rate and were more than fair on my trade in! You will not be disappointed visiting the fantastic group at Douglasville Kia!!! More

got the car i wanted in the color i wanted in a reasonabie amount of time also was real helpful in helping to programing the phone system in the radio.they were real nice in keeping me enformed on reasonabie amount of time also was real helpful in helping to programing the phone system in the radio.they were real nice in keeping me enformed on what was going on. More

Experience was great! Norris was patient, friendly and very helpful while not being too pushy! The staff was also very friendly. I would definitely recommend and/or return to Norris for my next Kia purc very helpful while not being too pushy! The staff was also very friendly. I would definitely recommend and/or return to Norris for my next Kia purchase. More

Norris Grimes is the salesperson who helped me to purchase my Sorrento. He was very friendly and knowledgeable. He never pressured nor rushed me into making a decision. He also made sure that I did purchase my Sorrento. He was very friendly and knowledgeable. He never pressured nor rushed me into making a decision. He also made sure that I didn't go over my budget. My husband was very impressed with Norris's professionalism and knowledge. Norris was sure to find out what our needs were and focused his attention on making sure that our needs were met. I arm very pleased with my experience as well as my new car. More