Calavan Kia West

The sales process was easy. The sales personnel and finance people were very pofessional.Aftr leaving we discoverd we had no keyfob for opening the doors. I call Ed Jenkins who discussed it with the sa finance people were very pofessional.Aftr leaving we discoverd we had no keyfob for opening the doors. I call Ed Jenkins who discussed it with the sales manger Quinton and he said bring in an we would get one at no cost. This shows me that after closing the deal that my happiness with the car and the dealership was important. Thanks Douglasville KIA Mike Tidwell More

My experiance buying a new car was the best I have ever had buying a car I did not feel pressured in any way, every thing I was told over the phone was done. had buying a car I did not feel pressured in any way, every thing I was told over the phone was done. More

Mike was a great salesperson. He knew his product and didn't pressure me to buy. I went to another dealership and was very disappointed. Douglasville Kia called me a week later telling us that they found didn't pressure me to buy. I went to another dealership and was very disappointed. Douglasville Kia called me a week later telling us that they found me a better rate on my loan and saved me even more money. I will definitely return when it is time to by another car and I would recommend this dealership to anyone. They really did an amazing job. More

Ed Jenkins was a great sales person. I really felt like he was looking out for me. The only reason I didn't give a great for overall experience is because of how long it took with the finance dept to get he was looking out for me. The only reason I didn't give a great for overall experience is because of how long it took with the finance dept to get the price I thought I should get, they finally got there though. I definitely recommend Douglasville Kia and Ed Jenkins. More

The car shopping and buying experience was amazing. I worked with Mike Swain and he was completely honest from the get go. He never tried to force me into a car that I was not interested in. He worked ve worked with Mike Swain and he was completely honest from the get go. He never tried to force me into a car that I was not interested in. He worked very hard to get me into a new car. Mike let the car sell itself and told me anything and everything I needed to know. He was very knowledgeable about the cars and the company. He was very easy to talk to and very easy to get along with! I will most certainly be recommending him to my friends and family!!!! More

They found me the exact car I was looking for, even though they had to send someone to Savannah to pick it up for me. Made the finance part of buying a car very easy and worked above and beyond to get though they had to send someone to Savannah to pick it up for me. Made the finance part of buying a car very easy and worked above and beyond to get me where I needed to be. I will refer all my friends to them!!! More

Ed is a good listener and paid attention to my Ed is a good listener and paid attention to my requirements. He worked with me and wanted me to achieve my goals. What more could you ask for in a Ed is a good listener and paid attention to my requirements. He worked with me and wanted me to achieve my goals. What more could you ask for in a sales person. I came back and bought my car because of Ed. More

From the beginning to the end of my car buying experience at Douglasville Kia I had nothing but first class customer service. It started with Jay Zuck, but didn't end with him. I also received great customer at Douglasville Kia I had nothing but first class customer service. It started with Jay Zuck, but didn't end with him. I also received great customer service from Mike Swain, my sales consultant. With the help and proper guidance that I received from these two gentlemen I am now driving a 2012 Optima Hybrid. They didn't pressure me into anything, as a matter of fact they left me alone to think about things like how much I could afford, did it make sense to get a new car, etc. I walked out the door the first day thinking how much respect I have for Jay and Mike. I could tell they had a lot of integrity and wouldn't lead me in the wrong direction. Jay was up front and honest with me from the get go about my financing issues. If it wasn't for Jay I would not be driving this car right now. My sales consultant Mike was fantastic. He went over all the features of the car and answered all my questions. I can't remember the last time I received such great customer service from a group of people like I did at Douglasville Kia. One more thing I would like to share and that is, Jay and Mike pulled some strings and found a beautiful Hybrid at another dealership, had it delivered to their dealership and stayed late until I got there and until the car got there. I couldn't believe they did that and to top it off, the car was so much more then what I expected. I guarantee this is not the first time they've done this for someone. Rest assured, you will get amazing customer service from anyone you meet at Douglasville Kia. I only dealt with Jay and Mike so if you deal with them I am 110% positive you will receive the same customer service as I did. You will be getting 2 of the best car experts in the business. You can't go wrong with buying a car from Douglasville Kia. THANK YOU Jay and Mike. You guys are awesome!!!!!!! Keep up the good work. More

Mike was friendly with a good sense of humor, he made this purchase very comfortable for me, he explained the features of the car great and made sure that if I had any questions I could call with no prob this purchase very comfortable for me, he explained the features of the car great and made sure that if I had any questions I could call with no problem! I had a great car buying experience! More

Ed Jenkins is awesome. He was so helpful. He kept working for me finding me the best price, interest rate, payment. He was friendly, encouraging, & determined to get me the best deal. He was with m working for me finding me the best price, interest rate, payment. He was friendly, encouraging, & determined to get me the best deal. He was with me from the minute I walked in until I left in my new Kia Soul. Thanks so much for everything, Ed. More