Calavan Kia West

yesterday was the second time my wife and i purchased a new kia from douglasville kia. Norris Grimes was the salesman we had for both of these purchases. in each case, norris was most helpful, making sugge new kia from douglasville kia. Norris Grimes was the salesman we had for both of these purchases. in each case, norris was most helpful, making suggestions as the options on the car, understood our purchasing limits, our needs and wants. norris set up test drives, showed us how the equipment worked and never stopped being a helpful guy. based on our experance at this dealer, it goes highly recommmened. not only was the salesman great, the finance guy was professional and friendly. thanks again to the douglasville kia team.... More

When we purchased our new sorento from Douglasville Kia, Ifeanyi Anigbo was very friendly and easy to work with. Explained and answered all of our questions about the car as this is our first Kia. He did Ifeanyi Anigbo was very friendly and easy to work with. Explained and answered all of our questions about the car as this is our first Kia. He did an excellent job. We would highly recommand him to our friends. However it took us a while to reach an agreement on price. And when we went to do the paper work with the director of finance, we felt very rushed into signing the papers. And was not given all the paperwork that we signed. After getting home and could finally look at the paperwork we noticed some was missing and some information was incorrect and the price was higher. We immediately when back to have this corrected. Which was taken care of. If we hadn't read everything we would have owed another thousand dollars. Was it on accident or intentional? You decide. But I will give the dealership a 3 rating. Read all your paperwork!! More

Great service in a timely manner. In and out with the vehicle we wanted in no time at all. Only complaint would be we didn't get a full tank of gas. vehicle we wanted in no time at all. Only complaint would be we didn't get a full tank of gas. More

everyone at the dealership was very friendly and overall it was one of the best experience we have had in purchasing a car. Mike was honest and upfront and wanted to make sure we were happy. it was one of the best experience we have had in purchasing a car. Mike was honest and upfront and wanted to make sure we were happy. More

I came in to see about purchasing a used (2012) vehilce that I saw listed online. He worked with me and got me everything I asked for. He was very friendly, nice and knew what he was talking about. that I saw listed online. He worked with me and got me everything I asked for. He was very friendly, nice and knew what he was talking about. More

Each person that we dealt with when buying a 2013 Kia Sorento was professional. They answered all our questions and did what ever it took to get our business. Sorento was professional. They answered all our questions and did what ever it took to get our business. More

The quality of our experience was top shelf; Mr. McCoy was professional fiendly, thorough,knowledeable about the product I was interested in buying, and his effort to give us a fair sales price and equita was professional fiendly, thorough,knowledeable about the product I was interested in buying, and his effort to give us a fair sales price and equitable trade-in value were much appreciated.The business manager also made the paperwork(which is my most unlikable part of buying a car)go very smoothly.Yes I would recommend Kia as an excellent product and Douglasville Kia as a great place to purchase and Mr. McCoy as someone to guide one interested in making a hassle-free purchase. More

I came into the dealership looking to trade my car in and buy a new one. I was first greeted by Ed and helped right away. I test drove 2 cars, a Kia Sorento and a Chevrolet Equinox, and ended up walking away buy a new one. I was first greeted by Ed and helped right away. I test drove 2 cars, a Kia Sorento and a Chevrolet Equinox, and ended up walking away with a used Equinox. Through out the whole experience I found Ed very helpful and personable, I would definitely refer my peers to see him for their car needs. I never felt pressured and had a peace of mind that I, the customer, was put into the best interest. More

I had wanted a new car for a while. I noticed the Kia Sorrento on the road and loved it. I went to Douglasville Kia, and was treated with professionalism and respect by the entire staff. Mr. Swain was ve Sorrento on the road and loved it. I went to Douglasville Kia, and was treated with professionalism and respect by the entire staff. Mr. Swain was very personable and made the car buying experience as stress free as possible. His reassuring personality and true dedication to me as a customer made for an unforgettable time. He made sure I got the car I wanted at a price that was satisfying for me. More

dealership found me the Sorrento I was looking for and worked with me to get the payments where I needed them. They were very polite and respectful. worked with me to get the payments where I needed them. They were very polite and respectful. More