Calavan Kia West

Norris was my sales associate. Norris was very professional and was very clear in going over the features of the car. Norris was very quick to answer any concerns and to listen to my wants in rela professional and was very clear in going over the features of the car. Norris was very quick to answer any concerns and to listen to my wants in relation to the deal. I had left the dealership not sure that I wanted to take on 5 years of new payments but returned later in the day once I had decided. Norris was busy with another couple. Instead of me having to wait for Norris I was introduced to James to help finish the deal Norris had almost completed earlier in the day. James was very professional also in helping to get the deal done and me on my way. Norris sold the car and James finished it off. Both of these guys were awesome. Overall I feel like this was a great experience and would do business with these guys again or recommend them to anyone. More

Our sales person was friendly and knowledgeable about the Kia products.We never felt pressured to buy.We had a very nice conversation with the finance person also.My wife and I love our new Serento,and would Kia products.We never felt pressured to buy.We had a very nice conversation with the finance person also.My wife and I love our new Serento,and would recommend this dealer to others.Thank you to the staff. More

Excellent Service! Was not expecting to drive away in a new car that day but with Danny's great service I did. Keep up the good work Danny! new car that day but with Danny's great service I did. Keep up the good work Danny! More

I have liked the KIA Soul since they came out. I was just looking when Infeanyi asked if I needed some help. I told him I was just looking. He told me to let him know if he could be of any assistance. When I looking when Infeanyi asked if I needed some help. I told him I was just looking. He told me to let him know if he could be of any assistance. When I narrowed the car(s) down to three, I ask him to assist me. He did and did not rush or pressure me in my decision. Infeanyi and Louie (Sales Manager) worked with me to get a payment within my budget. Kerry (Finance) did not rush me and explained in great detailed the gap, service, and warranty coverage I could get. Everyone I dealt with was very helpful and patient. I was given water while I waited. Infeanyi set up the blue tooth and showed me how to work the features on my new car. More

Mike Swain was a very knowledgeable, professional, and courteous sales rep. He was very friendly and patient with explaining our options. I would highly recommend him and Douglasville Kia to all my family courteous sales rep. He was very friendly and patient with explaining our options. I would highly recommend him and Douglasville Kia to all my family, friends, and anyone in need of the best car salesman. More

James was very friendly and helpful and spent a great deal of time working with me and my father on Saturday. A couple of days after buying the car I became upset because I felt the contract had not bee deal of time working with me and my father on Saturday. A couple of days after buying the car I became upset because I felt the contract had not been properly explained to me. I called James and he was very kind and told me to come back to the dealership and someone would be happy to go over it with me. I stopped by the dealership and met with Jay Zuck who explained the contract to me in terms that I could easily understand and even made a couple of adjustments. They were both kind and understanding even when I was difficult. More

James "Real" McCoy invited me to return to Douglasville Kia where I had purchased a 2011 Optima two years ago, to come down and see if we couldn't get into a financially better situation on a Douglasville Kia where I had purchased a 2011 Optima two years ago, to come down and see if we couldn't get into a financially better situation on a new vehicle. I had mixed feelings as I was extremely happy with the car I had, but upgrading to the same model in the 2013 line of cars was motivating. Mr. McCoy and all of the personnel were friendly, positive and work with me to get the deal I desired. While we felt bad about saying goodbye to our dependable 2011 model, we can see that the improved quality options and safety features will make our 2013 addition an extension of the fine and appreciated service this dealership has rendered on our behalf. More

Ed was very patient with us. He told us he would work something out for us based on our budget, needs, vehicle passenger size - and he did. HE was very honest with us during the whole process and in the something out for us based on our budget, needs, vehicle passenger size - and he did. HE was very honest with us during the whole process and in the end we were able to purchase a NICE 2014 Sorento. I would recomment Ed Jenkins to anyone looking to purchase a vehicle. More

My husband and I had a great time at Kia. I just wanted to look around and see what everyone was raving over. I had heard how great the Kia was and how they looked. I've always went with a Ford but this to look around and see what everyone was raving over. I had heard how great the Kia was and how they looked. I've always went with a Ford but this time the Kia won me over. Needless to say I drove the Kia off the lot and I'm really impressed with the way it drives. Thank you James for all your help in putting us in the seat of a Kia. Love it! James your a great salesman and you made me feel very comfortable in the sale. Brenda Eidson More

Danny treated us like friends from the start. He gave us plenty of pointers and plenty of time to decide on the car we decided to purchase. We will definitely come to him again when we plan to purchase anot plenty of pointers and plenty of time to decide on the car we decided to purchase. We will definitely come to him again when we plan to purchase another Kia. Thanks Danny. -Andrew More