
Calavan Kia West
Lithia Springs, GA
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Norris Grimes My name is Diedre Harris, my father and I bought a 2015 KIA Soul from this dealership and Norris Grimes assisted us, he provided us with "Excellent" My name is Diedre Harris, my father and I bought a 2015 KIA Soul from this dealership and Norris Grimes assisted us, he provided us with "Excellent" customer service. He has my overall recommendation for customer support!!!! More
Awesome Sales Experience Good Morning, I am from Chicago and I am relocating to Atlanta. I came to Kia to get some insight as to the prices and deals at your dealership be Good Morning, I am from Chicago and I am relocating to Atlanta. I came to Kia to get some insight as to the prices and deals at your dealership because I will need to trade in or purchase a new Kia once I relocate. I met with Michael Bryant and he was extremely helpful, professional, knowledgeable, friendly and experienced. Once I relocate, I will come back to this dealership and come back to Michael Bryant to purchase my Kia. You have my business. The dealership is clean and everyone I spoke to and encountered was very friendly. Thank you! More
5 Star Customer Service I spoke with Mr. Mike Bryant regarding a car for my mother. He was very knowledgeable and his customer service was awesome. It was very good to know I spoke with Mr. Mike Bryant regarding a car for my mother. He was very knowledgeable and his customer service was awesome. It was very good to know that someone actually cared about my mother's automobile needs and will recommend not only this dealer but Mr. Mike Bryant as my salesman. More
Awesomeness!!! I went to this location and was greeted by Mr. Mike Bryant. He was completely awesome and patient with me. He made sure that I left completely satisfi I went to this location and was greeted by Mr. Mike Bryant. He was completely awesome and patient with me. He made sure that I left completely satisfied and work hand and hand with me to make sure I knew every detail. Will be back soon! More
Good experience Meet Mr. Bryant at a store and he shared information regarding the KIA. I was impressed by his knowledge and friendliest. I was not in the market fo Meet Mr. Bryant at a store and he shared information regarding the KIA. I was impressed by his knowledge and friendliest. I was not in the market for a new car but because of him I will certainly stop by the dealership and check you out. More
Rubbish Went to purchase a used car, liked it and was listed at 19,770 on the internet. Went and said I would pay sticker on it plus the ga tax. They agreed a Went to purchase a used car, liked it and was listed at 19,770 on the internet. Went and said I would pay sticker on it plus the ga tax. They agreed and wrote up the paper work. After reviewing the paper work the 699 dealer fee was added. I told them that was not the agreement and that I wouldn't pay for it. They agreed and said it would be taken off. Went to see Andrew in finance and he was the best thing this dealership has going for them. Went to sign my name(if was 10pm on a Friday at this point) and saw the 699 was added back on. Said forget it, wanted the car and sucked it up. Also the car was missing some interior pieces, was promised in the "we owe" to get it taken care of. Got the run around for a month saying the parts (cup holder, screws and a key) were on back ordered.. Call my guys at Ed voyles jeep and was told "nope, can have them here tomorrow". Be careful here, they're sneaky and drag their feet. Still havnt gotten my tag yet because they havnt paid the state the tax I PAID for it. I've been driving around on the temp now for a week after it's expired. More
Ifeanyi was very good from the beginning to the end, this man work with me on getting what i want and didn't ask about getting something that was not right for me and my wife. IFEANYI YOU ARE THE BEST!! this man work with me on getting what i want and didn't ask about getting something that was not right for me and my wife. IFEANYI YOU ARE THE BEST!!!!!! From: Chavers More
James McCoy is a great assist to Kia. He greet customers with a friendly smile. He is willing to go above and beyond limits to satisfy customers. Rhonda White was of great help. She called to see what my in with a friendly smile. He is willing to go above and beyond limits to satisfy customers. Rhonda White was of great help. She called to see what my interest was and continued to follow up. Thank you both. More
They advertised a lexus is 250 for 19,891 on auto trader but after sitting there for 5 hours until 930 on a Saturday night they had added in a 1500 fee that was explained only after I started questioning it but after sitting there for 5 hours until 930 on a Saturday night they had added in a 1500 fee that was explained only after I started questioning it as a dealer charge for things done to the car like washing it and new brakes...ect..(previous to me) as well as the doc fee of 699.00. I made a fair offer of 18981 on the car but when all the paperwork states the numbers I noticed the 19000.00 lexus was a 20500.00 lexus. It is only 1500.00 but along with the doc fee it makes my payment 60,00 more a month over 5 years thats 4000.00 just for going to that dealership. THIS IS NOT GOOD BUSINESS! If they wanted 1500.00 more for the car they should advertise it like that!!!!!!!!! More
I knew I wanted a kia optima the second I saw it! I went to a kia dealership around where I lived and had a really bad experience. I almost gave up, but then met James Mccoy. He told me to not give up and t to a kia dealership around where I lived and had a really bad experience. I almost gave up, but then met James Mccoy. He told me to not give up and to just come in and he would get me into a kia optima with no bad experience. So, my hubsand and I took a ride to this dealership and met with James and instantly fell inlove with the whole sales team! James was not pushy, was totally honest, and didn't rush our time with him. He was amazing and kept his word about getting me into a kia optima. As for the finace team, they are even better. I bought the car on saturday and needed to return back on Monday to pick it up. When my mother and I went to pick it up of course we were welcomed with open arms but, were told they had some amazing news for us. James sat my mother and I down and told us the finance team worked this morning and got me with another bank and it lowered my payments by $100 a month and cut my percentage rate in half! I was speechless. They could have just left the payment as is and said "oh well, she already signed the contract" but it never crossed their mind. This whole team is dedicated and it really shows not only by all the reviews, but when you experience what it is like when you first get out of your car on the lot. I will only reccomend THIS dealership to any of my friends and family and will know they will truely be taken care of. I appreciate all of your help, honesty, and time! I love my new car and I wouldn't be able to say all of this without your team. Keep up the good work! More