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Calavan Chrysler Dodge Jeep Ram West
Lithia Springs, GA
222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 222 reviews
February 21, 2017
Unprofessional I had a tire sensor replaced on my Chrysler about 3 months ago this was a full 8 hour stay at your dealership I must say I was appalled I even had an I had a tire sensor replaced on my Chrysler about 3 months ago this was a full 8 hour stay at your dealership I must say I was appalled I even had an appointment no one kept me updated on the delay just sitting and waiting. The same sensor broke again coincidence? I guess made another appointment get there wait 3 hours for a representative to tell me they don't have the part so.... what have you guys been doing with my car for 3 hours I then pay for the part to be ordered the gentleman try to charge me $45 more dollars than what I paid 3 months ago?! Are you running a dealership or a chopshop? More
by TisaWilliams
Employees Worked With
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February 10, 2017
Great experience I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! More
by Dmoncrief13146
Employees Worked With
Brain Brinson, . .
February 03, 2017
Great Staff !!! You guys made my purchase of a 2016 Dogde Journey Crossroads the easiest and fastest ever!!! The whole staff was nothing but helpful, friendly and wa You guys made my purchase of a 2016 Dogde Journey Crossroads the easiest and fastest ever!!! The whole staff was nothing but helpful, friendly and was always asking if we needed anything. Went there and left there with what l wanted and than some!!! More
by bazemoretonya33
Employees Worked With
Marlon !!!!, . .
January 16, 2017
Great Service If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above and beyond to handle things. Very helpful he have the real definition of putting the Customers First!!! More
by Tru_Boss
Employees Worked With
Brian B, . .
December 29, 2016
Service on my car The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommend The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommending service for my vehicle. More
by Linda Wilder
Employees Worked With
Brian Brinson, . .
December 28, 2016
Honest service My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about what my needs were and didn't try to get over on me. I recommend him for all your service needs! Thanks again! More
by Michelle Hall
Employees Worked With
Brian Brinson, . .
December 27, 2016
Excellent Servic I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle runn I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle running properly and safe at all times.... Being a female, I will only continue to let Brian and his team do the servicing of my vehicle because they have made me feel comfortable with all decisions made... Thanks for such a great and caring team. More
by Lakisha Jessie
Employees Worked With
Brian Brinson, . .
December 23, 2016
Great Service on a Busy Day! Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to make flight at ATL. Billy had me on the road in 30 minutes. Really appreciate the help and Merry Christmas!!!! More
by BhamPatriot
Employees Worked With
Billy Hembree
December 14, 2016
Very poor customer service I have been a loyal customer of this dealership for over 30 years. I have purchased approximately 18 vehicles there and had always enjoyed excellent s I have been a loyal customer of this dealership for over 30 years. I have purchased approximately 18 vehicles there and had always enjoyed excellent service in both the sales dept and service dept. unfortunately, that has changed dramatically. I recently brought my vehicle in because the keeled ignition was not responding when pressing the button. I could not reach the service dept by phone because nobody was answering, so I just brought it in. I received no follow up calls at all during the 7 days they kept the call . I was only able to reach the service dept twice during that time and they had no idea what was going on with the car. I had also asked for an oil change and tire rotation to be done.and a service tech assured me it was being done. I finally picked up the vehicle after 7 days, nothing had been done, they didn't even do the oil change nor the tire rotation. I am so disappointed that I will be looking for another dealer for my future needs More
by Chryslerlover
Employees Worked With
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December 14, 2016
Great service The service manager Brian Brinson is very knowledgeable about vehicles and lays everything out up front. Very trustworthy and experienced. Between him The service manager Brian Brinson is very knowledgeable about vehicles and lays everything out up front. Very trustworthy and experienced. Between him and Soli behind the counter I have nothing to worry about when it comes to quality service. Best place to take your vehicle for service. More
by Dwilson
Employees Worked With
Brian Brinson, . .
