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BMW of North Canton

North Canton, OH

4.5
303 Reviews
We Offer a Huge Selection of the Best New & Pre-Owned Vehicles at Competitive Pricing! We are Committed on Creating an Atmosphere Focused on Our Customers' Satisfaction in Every Aspect of their Sales, Service, and Parts Experience! We Believe that Servicing Our Customers on Every Level Should Be the Focus of Everything We Do, So We can Earn Your Business & Trust for Years upon Years to Come!!
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6461 Whipple Ave NW

North Canton, OH

44720

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Showing 303 reviews

December 20, 2024

We had a very poor experience with a delay at this dealership today. We have purchased multiple BMW vehicles since 1995 at the previous Cain BMW with excellent experiences. The new owners did apologiz More

by jbrokaw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Sauvain
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Good buying experience. Management and sales people are customer centric. Special thanks to Chris and Damien. More

by Sudesh.kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McNamara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien
July 30, 2024

Paul and his team were amazing to work with. They went above and beyond. Would definitely do business with them again. Great communication and integrity. More

by RE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sauvain
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Paul is the best. we bought a 21 bmw x3 3 yrs ago. best dealer experience ever.Paul had to locate car we wanted always with a smile and very courteous. got great deal More

by ralphr2531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sauvain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Silvis was my service writer . great man., Sumnang Touch
June 13, 2024

Dealership is courteous, prompt, thorough and professional. did not feel high-pressure to upsell services. More

by jgv7352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cosentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Friendly employees coupled with prompt service is a great combination. Paul , John snd Mark always do a good job. This is my tenth vehicle from this dealership. More

by Cschumann928s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Romell
May 20, 2024 -

BMW of North Canton responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2024

My mechanic, JD, did a great job explaining the work that was to be done on my BMW. More

by jdshultzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sauvain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

BMW of North Canton responded

Hi there, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Until the next time we meet, take care!

February 16, 2024

Chris in service and John in sales are the reason i continue to come to this dealership More

by atrascik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service, John Romell
Feb 16, 2024 -

BMW of North Canton responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

January 08, 2024

Very nice and personable to work with. I highly recommend coming here for your BMW. More

by BBuchanan12*
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Romell
Jan 11, 2024 -

BMW of North Canton responded

Hi there, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

October 12, 2023

Sales staff is nice. Service and Parts people can get tricky. Everytime I need servicing past oil, it takes forever and they tell you it will be done sooner. Makes you More

by beyondthelens.photo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Oct 13, 2023 -

BMW of North Canton responded

Hello, Thank you for taking the time to share your experience with us here at BMW of North Canton. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to discuss the level of communication that you received from our Service & Parts Team. Can you please email me with your preferred contact information? Best, Frank Odrobina General Manager fodrobina@fivestaronline.net

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