Cadillac of Norwood

Outstanding Salesperson & Individual Alex is the most pleasant and helpful salesperson we have ever had the experience to work with. I say work with, because we knew exactly what we want Alex is the most pleasant and helpful salesperson we have ever had the experience to work with. I say work with, because we knew exactly what we wanted in terms Cadillac and Alex went to extraordinary efforts to find the car and expressed deep concern to us to ensure us being satisfied. The dealership is very fortunate to have Alex as a member of their Team. His diligence and efforts to ensure the preparation of the Cadillac and documents was super. His knowledge of the vehicle and options was very impressive and was extremely appreciated as there are so many to select from Cadillac. Without hesitation we would recommend Alex and the dealership to people we know ...... great buying experience. Courtney was very helpful with the various coverage plans and provided a great amount of knowledge to us while supporting a smooth documentation process. More

I got what I was looking for. I enjoyed this transaction. As soon as my wife and I got out of our car Ed was opening the front door and welcoming us in. We worked both with Ed an I enjoyed this transaction. As soon as my wife and I got out of our car Ed was opening the front door and welcoming us in. We worked both with Ed and Al, and both of them went out their way to make us comfortable. Ed has offered to help me if I need any help in familiarizing myself with my car. More

Most positive vehicle purchase of my life My experience was positive from the minute I walked through the front door. My salesman, Ed McMullin, was a pleasure to deal with from start to finish My experience was positive from the minute I walked through the front door. My salesman, Ed McMullin, was a pleasure to deal with from start to finish. The dealership is clean and well maintained. Everyone I interacted with was professional and welcoming without being overbearing in the least. I would feel entirely comfortable recommending Cadillac of Norwood and Ed McMullin in particular to my friends and family. More

personal service thank you for putting up with the changes we made tgrying to decide which model to purchase. If we purchase another car we would have Ed thank you for putting up with the changes we made tgrying to decide which model to purchase. If we purchase another car we would have Ed More

Easy ! I called Cadillac of Norwood told them I wanted to trade my lease in and get the same Car again. They got back to me in a few hours and we chatted to I called Cadillac of Norwood told them I wanted to trade my lease in and get the same Car again. They got back to me in a few hours and we chatted to work out details , and they had another vechile to offer that was a step up from mine so I went with that one. The salesman handled all the paperwork in advance for me I was in and out w my new car including a test drive in an hour !! So pleased More

Flawless This dealership makes you feel like you are one of their own. They answered all my questions and made the car buying experience exciting instead of sc This dealership makes you feel like you are one of their own. They answered all my questions and made the car buying experience exciting instead of scary! I highly recommend this place! More

Very professional and personal service. Cadillac Norwood is the best. Great service, extremely professional and personable at the same time. They were so helpful with my previously owned car Cadillac Norwood is the best. Great service, extremely professional and personable at the same time. They were so helpful with my previously owned car search. I got exactly what I wanted when my old car died. Will definitely be back! More

New car XT5 Cadillac 2018 Alex was very knowable, helpful and easy to talk to.Had A lot of patience also Keep up the great customer service. Likeable person 2 Alex was very knowable, helpful and easy to talk to.Had A lot of patience also Keep up the great customer service. Likeable person 2 More

I had a great experience. Alex is such a great salesman he was very helpful and answered all my questions. I would recommend him to anyone. I’ve been to many other dealerships Alex is such a great salesman he was very helpful and answered all my questions. I would recommend him to anyone. I’ve been to many other dealerships and Cadillac by far was the best I have been to. I also have to speak about Courtney she was so helpful and stayed in contact with me all the way. More

We couldn't be happier! We had a great experience with Norwood Cadillac. We worked with Frank Melo and couldn't be happier. Everyone from service to the office did a great jo We had a great experience with Norwood Cadillac. We worked with Frank Melo and couldn't be happier. Everyone from service to the office did a great job. They have a lovely lounge while you wait. I highly recommend this dealership. More