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Cadillac of Norwood

Norwood, MA

2.4
156 Reviews

700 Providence Highway - Route 1

Norwood, MA

02062

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Showing 156 reviews

June 09, 2023

Brought car in for oil change and coolant flush. After coolant flush temperature gauge stopped working properly. Brought the car back next day and was first told it may be a $500 sensor, then was to More

by DTS
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
n/a
Jun 12, 2023 -

Cadillac of Norwood responded

So sorry for your experience. Please call me to rectify at your earliest convenience. Joe Fernandez service director at 781-762-5900

March 25, 2023

Bought a car here recently, had a great experience. Worked with Aria who was friendly and very helpful and made the whole process very easy!! More

by sammii09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aria Safai , Alex Gomes
March 08, 2023

Buyer beware. Our 68 year old mother recently purchased a vehicle from Cadillac of Norwood. She was looking for a base model Escalade but the sales person sold h More

by beachplum71
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Aldo Morelli, Alex Gomes
Mar 09, 2023 -

Cadillac of Norwood responded

So sorry for your experience please contact me personally to fully discuss. Rodrigo Roa 781-762-5900.

February 22, 2023

I showed up for my appointment at the scheduled time. The internet salesperson turned me over to a sales manager (Rodrigo?). I asked to see the vehicle (Aston Martin) which was outside. He refused to sho More

by theotherdonald
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rodrigo (sales manager) , Nicole Domurad
Feb 23, 2023 -

Cadillac of Norwood responded

So sorry for your experience. Please feel free to reach out to me when you have the time. Michael Xidea 781-762-5900.

November 08, 2022

I bought a 2015 Acura RDX in oct …it’s been nothing but problems ../the dealership did very little to help me …I’ll never buy from Norwood cadillac again. More

by Jomatt73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed McMullin, George Belovich
Nov 10, 2022 -

Cadillac of Norwood responded

Please call me Joe Fernandes at 781-762-5900 so we can rectify this situation.

February 20, 2022

2 days agoNEW Thank you to Cadillac of Norwood. The sales consultant Al, manager Alex and finance Omar we’re professional, friendly and most of all they made us feel comfortable with this purchase. More

by dicarterkk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al in sales and Tony in service
February 16, 2022

I recently just purchased a car through Cadillac Norwood and it was one of the best experiences I have had getting a car. I worked with Al Piacitelli and he was great. He is very friendly and helpful. I got More

by Zach C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
January 04, 2022

Very disappointed with service, poor communication. I Very disappointed with service, poor communication. I had to bring my car in 4 times for the same warranty repair before it was fixed. The first t More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 05, 2022 -

Cadillac of Norwood responded

Could you please call Tony Saltalamacchia the service and parts Director at your earlies convenience at 781-762-5900. He will rectify immediately.

July 17, 2021

This is the 2nd car I bought from Maryann Picarello and I can’t say enough about her. She goes above and beyond to help you. More

by Jeanne838
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Picarello
Jul 17, 2021 -

Jeanne838 responded

This is the 2nd car I bought from Maryann Picarello and I can’t say enough about her service & friendliness. She goes above & beyond to help you. :)

July 09, 2021

service. I paid $160 to find out why I wasn't getting power into my electric air shocks on my eldorado. the dealership States technician found rear suspension sitting low due to no power to ELC compresso More

by jchat59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris lipscomb
Jul 12, 2021 -

Cadillac of Norwood responded

Please contact Tony Saltalamacchia at 781-762-5900 he will rectify.

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