Cadillac of Norwood

I just want to say thank you to my salesman Alex Gomes for tolerating me instead of throwing me out the front door...I was completely undecided as what to do...I may have confused myself by looking at too for tolerating me instead of throwing me out the front door...I was completely undecided as what to do...I may have confused myself by looking at too many of the same vehicles from too wide of an area and I tunneled into a used escalade...Alex was able to exceed my needs and expectations of a monthly payment for a used one...He brought me to the new ones which i hadn't even considered...I really feel he went beyond what was to be expected...well, the bottom line is this, he was able to give me such a great deal on a new escalade and my girlfriend is beyond happy...we feel he was able to get us more than what would be considered fair value for our trade and he gave us an overall price on the new vehicle that 3 other dealers were unable to come within a few thousand dollars...I walked in prepared to negotiate on a used and Alex was able to let us leave in a new one and there was no need to negotiate...we truely feel that Alex Gomes is an asset to cadillac village of norwood and we say thank you. More

I am taking the time to thank Doug. He is a fine I am taking the time to thank Doug. He is a fine salesman, and his attention to detail with some minor issues with the car, are a credit to the compa I am taking the time to thank Doug. He is a fine salesman, and his attention to detail with some minor issues with the car, are a credit to the company. Salesmen like Doug are the reason people come back, and do future business. More

I recently purchased a 2008 Cadillac SRX from Cadillac Village of Norwood. The customer service experience during this purchase was outstanding! The sales team could not do enough to ensure complete custo Village of Norwood. The customer service experience during this purchase was outstanding! The sales team could not do enough to ensure complete customer satisfaction. I highly recommend this dealer and look forward to working with this team for all future car purchases. More

This biggest Caddy dealer in New England. I drove from CT (2 Hrs) it is well worth it. You have a great choice to choose from and you can park your choices side by side for comparison review. Great way to s (2 Hrs) it is well worth it. You have a great choice to choose from and you can park your choices side by side for comparison review. Great way to shop for a vehicle. Now the good news is the customer is King here. The sales person I worked with was David Moniz. Good knowledge of the product and he loves Cadillac. Pricing was right on the money good people to work with. Looking for a new or used Caddy this is the place for you. More

It was our first experience with this dealership in sales, Doug was terriffic to work with, he was a real pro! We would gladly recommend him to our friends. The dealership was easy to get to, and ever sales, Doug was terriffic to work with, he was a real pro! We would gladly recommend him to our friends. The dealership was easy to get to, and everyone we can in contact with was pleasant and helpful. More

I called this dealer after looking online at vehicles and I must say, Sarah LiDonni, found the vehicle I wanted. With her internet sales tools and ability to search inventory at sister dealerships, she loc I must say, Sarah LiDonni, found the vehicle I wanted. With her internet sales tools and ability to search inventory at sister dealerships, she located exactly the vehicle I wanted, put me in touch with that dealership and followed up with me after I bought the car. I never saw her face to face, all our dealings were by phone or email and yet I can say she was professional, helpful, intelligent and sincere. She really made me feel like she had my best interests at heart. Thank you dearly for all your help!! Wendy More

I have to say that I am very happy with the service at Cadillac village of Norwood. They will do anything possible to help you with what you need. They delivered my vehicle to my house this morning an Cadillac village of Norwood. They will do anything possible to help you with what you need. They delivered my vehicle to my house this morning and picked up their rental car in the same time. They went out of their way to help me and I really appreciate it. I was unable to drive the rental to them due to a snow storm that left me stranded. The vehicle would not move and I was having a hard time juggling work and kids without a vehicle that worked under the circumstances. I wrote a review at the time, out of anger and miss communication between me and David, about my experience with this rental. I am very sorry about it because if I had called him, he would have brought me my car earlier even in the storm and I would not have been stranded. Davis is excellent at what he does and he cares a lot about his customers. It's has always been a great experience dealing with David and I truly regret writing this review about him, he deserves better. More

In my search for a vehicle I had experiences with a few other dealerships and I must say that my husband and I were blown away by the courtesy and professionalism extended to us from Norwood Cadillac. Fro other dealerships and I must say that my husband and I were blown away by the courtesy and professionalism extended to us from Norwood Cadillac. From my first call to pulling off the lot with my car I was treated with nothing short of great service. The great financing afforded to us through Norwood's staff just completed the experience for us. Purchasing a vehicle should always be this easy. Thank you to the team at Norwood Cadillac! More

As a business executive and engineer, I've purchased 8 GM vehicles over 34 years and would consider myself very picky with regards to both the vehicle and the sales experience. Al Piacitelli provided my fir vehicles over 34 years and would consider myself very picky with regards to both the vehicle and the sales experience. Al Piacitelli provided my first no-stress buying experience. Norwood Cadillac's best-price policy along with Al's low pressure, attentive and forthright manner made the experience enjoyable. All of my phone calls were returned promptly and every detail of the vehicle and purchase process was carefully attended to. I am delighted with my 2010 Cadillac xxx and would recommend both the dealership and especially Al Piacitelli. More

I met with Doug Ostroff and he made the entire car buying process so enjoyable! He made me feel so comfortable right away, and was able to recognize my car needs and help me achieve exactly what I wanted in process so enjoyable! He made me feel so comfortable right away, and was able to recognize my car needs and help me achieve exactly what I wanted in a car. I had an immediate sense of confidence and trust. I picked out a great car, but wanted to think about it. There was no pressure and he was extremely honest with me. Doug even went out of his way, on his time off, to show me the car while I was trying to decide (and ultimately purchased.) I couldn't be more happy with Cadillac Village of Norwood and Doug Ostroff. The customer service he provided to me was unbeatable, the quality of work that I requested be completed on the car was incredible, the friendliness of Doug and everyone I met at the dealership was genuine, and Doug and the managers worked with me on the price. In addition, it as very easy working with Alan Colarusso, the Finance Director, as he did a great job in all his explanations and going over all the paperwork. I couldn't have had a better experience than I had with Cadillac Village of Norwood. If you are looking for a car, new or used, I highly recommend going to Cadillac Village of Norwood. More