Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cadillac of Naperville
Naperville, IL
136 Reviews
WELCOME TO CADILLAC OF NAPERVILLE
Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires.
Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 136 reviews
March 23, 2018
Amazing issueless happy unforgettable experience The best Cadillac delership hands down !!! I had such a great, amazing and a happy experience with Coach and Brad. They are extremely respectful and s The best Cadillac delership hands down !!! I had such a great, amazing and a happy experience with Coach and Brad. They are extremely respectful and sweet. Any concerns I brought to their attention was taken care of with a smile. I simply had a great experience with them!!!! Look forward to working with them in the future too. More
by Rasik
Employees Worked With
Brad Tustin, Paul "Coach" Litwicki
March 06, 2018
Great experience Just want to leave a message on the great service I received when purchasing my vehicle at your dealership all the people there were very friendly and Just want to leave a message on the great service I received when purchasing my vehicle at your dealership all the people there were very friendly and very helpful on making sure i got the lowest price. I was shocked at how fast the process was done. I would definitely recommend this dealership. Thanks for all your help Cristina 🙂 More
by Mr c
Employees Worked With
Cristina Butuc
February 28, 2018
Good dealer I recommend this dealer because their staff is very friendly they have good cars and very good prices And Cristina Butuc is a nice person.. good job ! I recommend this dealer because their staff is very friendly they have good cars and very good prices And Cristina Butuc is a nice person.. good job !! More
by Renatagalli23
Employees Worked With
Cristina Butuc
February 19, 2018
Experienced friendly no hassle experience My experience was a positive one in that the transaction was long distance and handled with care and experience. Everyone at Cadillac of Naperville My experience was a positive one in that the transaction was long distance and handled with care and experience. Everyone at Cadillac of Naperville worked to make my experience as seamless as possible More
by Corey
Employees Worked With
Steve Sledz
February 19, 2018
Wonderful experience Found a car online and worked with the staff to purchase the car in 3 days. No pressure and very helpful staff from sales to finance Found a car online and worked with the staff to purchase the car in 3 days. No pressure and very helpful staff from sales to finance More
by Bobcat93
Employees Worked With
Joe Parks, Paul "Coach" Litwicki
February 19, 2018
Rides like a Cadillac I research this car for a while and they gave me the best deal in the Chicagoland area saying happy birthday to me little weird but overall very very I research this car for a while and they gave me the best deal in the Chicagoland area saying happy birthday to me little weird but overall very very happy More
by Santoro
Employees Worked With
Cristina Butuc
January 07, 2018
new purchase My wife Sharon and I took delivery of a new Escalade this past Tuesday from Cadillac of Naperville. Over our past 44 years of marriage we have bought My wife Sharon and I took delivery of a new Escalade this past Tuesday from Cadillac of Naperville. Over our past 44 years of marriage we have bought a variety vehicles from approximately 11 different dealers in the area and we never, not even close, did we ever have a more pleasurable experience than we did working with Paul "Coach" Litwicki. He made us feel welcomed. He had a true understanding of our needs and after spending about ten minutes him we felt we had known him our entire life. He went to bat for us when we needed him to and that meant a lot to us. If your are in the market for a Caddy go visit the "Coach" at Cadillac of Naperville. More
by hd guy
Employees Worked With
Paul Litwicki
August 11, 2017
Awful management. Loud obnoxious managers. They like to yell at you when ur just browsing. Screw this place. Also heard they treat employees very poor. Go elsewhere Loud obnoxious managers. They like to yell at you when ur just browsing. Screw this place. Also heard they treat employees very poor. Go elsewhere More
by Jonyquest
Employees Worked With
Don't remember.
June 06, 2017
Awesome!!! These guys are the best in the business!!! They are always fair, honest,and thorough!!!! They always are willing to help you and I would definitely ta These guys are the best in the business!!! They are always fair, honest,and thorough!!!! They always are willing to help you and I would definitely take my vehicle there every time!!! More
by Caddy
Employees Worked With
Thomas mack
May 25, 2017
Bad customer service I bought a used car there from Adam. The car had damage to the hood and rear driver side door panel. The first time I took the car to get fixed it was I bought a used car there from Adam. The car had damage to the hood and rear driver side door panel. The first time I took the car to get fixed it was touched up so bad it look like my 4 year old son did it. The second time it was repaired and lasted 2 weeks when the paint came off the driver side door panel. I took the car back a third time and was called 2 days later that the damage was done by me. I had to call the service department my self cause Adam or Jermey his boss don't know how to return phone calls. It's true what people say once they make the sale they don't give a crap of the customer. We are just $$ signs that's all. Beware and make sure you get in wiriting what is owed to you. So disappointed I thought I had a new car place for life. I will never go back. More
by David456
Employees Worked With
Adam Hernandez
