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Cadillac of Naperville

Naperville, IL

4.6
135 Reviews
WELCOME TO CADILLAC OF NAPERVILLE Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires. Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
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1507 W Ogden Ave

Naperville, IL

60540

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Showing 135 reviews

January 06, 2019

Super Dealer We had a great experience buying a new Cadillac XT5 with salesman Jon Blake. We got a great price on the new vehicle and for our trade-in. The entire More

by XT5 Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2018

Great Dealership & Deal! We are very pleased with the purchase of our Cadillac at Naperville Cadillac. Steve Foresta and his management, finance and sales team worked to get More

by Rich R/Ed K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tomlinson, Aaron Thomas, Rocko , Steve Foresta
December 16, 2018

Service was too long My appointment was for 9AM my car was finished at 2PM I have the tire replacement plan yet the service department did not replace my tire they patched More

by Doog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Struffert
Dec 18, 2018 -

Cadillac of Naperville responded

Dear Doog , We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this with you. You can reach out to our service director Jeff Dowell and we will do our best to get your issue resolved. 630-355-2700 Thank you, Steve Foresta

December 13, 2018

Warranty work The employees are pleasant and easy to do business with. Tom in the service department is great. Thank you for your help it is appreciated. More

by tribefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Won’t honor an advertised price Saw a commercial on tv for a 2017 Escalade advertised “purchase for” $15,446. Took picture & video of commercial & contacted Naperville Cadillac. Tr More

by Retff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul "Coach" Litwicki
Nov 21, 2018 -

Cadillac of Naperville responded

Retff, Hopefully you can understand that errors do happen from time to time. We are never happy when this happens, and work diligently to make every customer 100% satisfied. I don’t believe anyone would expect us to lose $60,000 due to a digital error!! We will however honor our $75,000 price, saving you $15,446, and make you a satisfied customer. Please let me know when you would like to stop in and I will personally be at the dealership to help you with the purchase. Thank you, Steve Foresta Executive Manager sforesta@flagcars.com

July 25, 2018

Great custumer experience, very friendly Came to Cadillac of Naperville and was greeted right away very friendly place that knows how to make sure Their customers are appreciated and happy. I More

by Jvallez23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul "Coach" Litwicki
June 22, 2018

Best delear around Steve sleds was a great salesman he was very knowledgeable. This dealership went above and beyond any other dealership I've ever been to even after th More

by Nick k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sledz
April 12, 2018

Everyone is friendly and This was my first car I went out and got and it was a terrific experience. All the salesmen I worked with were very friendly and made me feel comfort More

by Tah Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sledz
April 09, 2018

"Coach" Paul was great! My wife and I really enjoyed working with "Coach" Paul Litwicki. He was knowledgeable, friendly, and easy to spend several hours of our Saturday with. More

by timjsipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul "Coach" Litwicki
March 23, 2018

Amazing issueless happy unforgettable experience The best Cadillac delership hands down !!! I had such a great, amazing and a happy experience with Coach and Brad. They are extremely respectful and s More

by Rasik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Tustin, Paul "Coach" Litwicki
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